酒店回复: Can you share the reservations dates and amount please . SO that I can take a look
2.0分
其他
Quiet and convenient but the staff weren't very friendly or accomodating and with 9ft ceilings it was dark out before the room cooled off. Nothing too bad...
5.0分
其他
Front desk check in was very easy. The lobby is clean and it’s very quiet. Very nice hotel. I had a good stay.
1.0分
其他
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Horrible experience!
We booked a king size and when we arrived the front desk rep didn’t tell us she was giving a different room. It was already 4pm and didn’t want to cancel, but when we got to the second floor it was extremely hot. There was no air in the hallway or the room. When we turned the AC on it didn’t cool off we waited to let us cool off but after 2/3 hours the room was not cooling. We had to leave and pay for Hilton which was an amazing experience. Would not recommend at all….
4.0分
商务出差
It was clean and so quiet. The beds were too firm. They did have a bathtub with a stopper-most motels don’t!
4.0分
商务出差
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Just somewhere to lay down…
Parking lot was small. Customer service was great. Had trouble getting into my room but staff was very helpful in getting that issue resolved. Room was clean. I didn’t get to enjoy any amenities as I arrived late and had to leave early the next morning.
1.0分
家庭亲子
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Bed sheets had burn marks on them. And pillows had holes in the pillow covers. Mom smoking room smelled like smoke. And bathroom was not clean.. looked like it had mold in the grout. I was only there because my kid was in the hospital and I wasn’t going to sleep. If I wanted to sleep I would have lost my money and gone to a different hotel
1.0分
商务出差
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The room was nasty/ dirty. They gave me my towels and wash cloths as I was walking down the hall toward my room. There was a hair in my bottom sheet, so not sure if the bed had actually been redone after the last visitor.
There was a lot damage to the room. The fridge did not work, the bathtub dripped the entire time and would t stop. When I mentioned things to the lady at the front desk, she either ignored it or the maintenance man did one.
I will NEVER book there again.
I took videos of the room and all of the damage. I am going to report it.
If I would have had any other choice, Inwould have left, but I had already paid
I cannot believe you guys promote this motel. It’s absolutely AWFUL.
1.0分
其他
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Never again. The individual that checked me in took awhile to get to the front. Once he got there he didn’t greet me just made me feel like a nuisance. I should have left once I saw that no one can park correctly. This place was so disgusting the floors were dirty there was trash in the hallways walking to the room. Getting inside the room there was hair on both beds when I removed the comforter. The sheets looked like they had yellow/orange stains on them which was even more disgusting and the fridge wasn’t working. Absolutely the worse experience.
2.0分
其他
TV / cable has not been working for 3 days and it's still not working. The staff is nice inside the room is clean
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酒店回复: Hi Ruben, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
我想我已经解释过了。我找不到 6 号汽车旅馆的路线,所以我不得不在弗洛雷斯维尔租另一家酒店。我只想让他们退还卡上扣的钱。
Quiet and convenient but the staff weren't very friendly or accomodating and with 9ft ceilings it was dark out before the room cooled off. Nothing too bad...
Front desk check in was very easy. The lobby is clean and it’s very quiet. Very nice hotel. I had a good stay.
Horrible experience!
We booked a king size and when we arrived the front desk rep didn’t tell us she was giving a different room. It was already 4pm and didn’t want to cancel, but when we got to the second floor it was extremely hot. There was no air in the hallway or the room. When we turned the AC on it didn’t cool off we waited to let us cool off but after 2/3 hours the room was not cooling. We had to leave and pay for Hilton which was an amazing experience. Would not recommend at all….
It was clean and so quiet. The beds were too firm. They did have a bathtub with a stopper-most motels don’t!
Just somewhere to lay down…
Parking lot was small. Customer service was great. Had trouble getting into my room but staff was very helpful in getting that issue resolved. Room was clean. I didn’t get to enjoy any amenities as I arrived late and had to leave early the next morning.
Bed sheets had burn marks on them. And pillows had holes in the pillow covers. Mom smoking room smelled like smoke. And bathroom was not clean.. looked like it had mold in the grout. I was only there because my kid was in the hospital and I wasn’t going to sleep. If I wanted to sleep I would have lost my money and gone to a different hotel
The room was nasty/ dirty. They gave me my towels and wash cloths as I was walking down the hall toward my room. There was a hair in my bottom sheet, so not sure if the bed had actually been redone after the last visitor.
There was a lot damage to the room. The fridge did not work, the bathtub dripped the entire time and would t stop. When I mentioned things to the lady at the front desk, she either ignored it or the maintenance man did one.
I will NEVER book there again.
I took videos of the room and all of the damage. I am going to report it.
If I would have had any other choice, Inwould have left, but I had already paid
I cannot believe you guys promote this motel. It’s absolutely AWFUL.
Never again. The individual that checked me in took awhile to get to the front. Once he got there he didn’t greet me just made me feel like a nuisance. I should have left once I saw that no one can park correctly. This place was so disgusting the floors were dirty there was trash in the hallways walking to the room. Getting inside the room there was hair on both beds when I removed the comforter. The sheets looked like they had yellow/orange stains on them which was even more disgusting and the fridge wasn’t working. Absolutely the worse experience.
TV / cable has not been working for 3 days and it's still not working. The staff is nice inside the room is clean