酒店回复: Dear air6,Thank you very much for sharing your wonderful feedback and for awarding us a perfect 10/10 rating. We are delighted to hear that you enjoyed your stay, particularly the excellent service provided by our front desk team, your upgraded room, and the beautiful city night view. It is also a pleasure to know that you found the kitchen utensils complete and clean, and that you appreciated the distinctive appearance of our building.Thank you for staying with us and for choosing CLLIX Australia 108 Apartments. Your kind words are truly motivating for our team, and we are thrilled that you plan to stay with us again during your next visit. We look forward to welcoming you back and ensuring another memorable experience.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback and perfect rating of 10. We are delighted to hear that you found the apartment clean, spacious, and comfortable, and that you enjoyed the superb view from the 57th floor and the excellent location.We appreciate your comment regarding the reception being located across the street and understand it may take a little searching upon arrival. Your feedback will help us improve the arrival experience for future guests.Please do not hesitate to reach out during your stay, as we would be happy to assist with anything you may need.Kind Regards,Alastair VivianFront Office Manager
3.8分
城景两卧两卫公寓
家庭亲子
洗手间排气扇有点问题,外面的洗手间开了排气扇,同一时间主卧声音非常大(即便没有开主卧厕所的排气扇)
位置很方便 环境也很好
玩得很开心
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback and for rating your stay 7.7. We are pleased to hear that you enjoyed the convenient location and pleasant environment, and that your overall experience was enjoyable.We appreciate you bringing the issue with the bathroom exhaust fan to our attention. Please accept our apologies for the disturbance caused. Our maintenance team has been informed to investigate and address the noise concern to prevent similar issues in the future.Your comments are truly valuable to us as we continuously strive to enhance our guests’ comfort and experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Joyce,Thank you for your wonderful feedback and for rating your stay 9.5/10. I am delighted to hear that you enjoyed your stay and found the location so convenient, with easy access to nearby supermarkets, the exhibition center, the city, and local dining options.Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to provide such detailed feedback on your recent stay. I am truly sorry to hear about the unpleasant experience you encountered, particularly with the cleanliness of the apartment, the condition of the blanket, and the unexpected discovery in the laundry facilities. Please accept my sincerest apologies, as this is far from the standard of comfort and quality we aim to deliver to our guests.We take your concerns very seriously, and your comments have been shared with our housekeeping and management teams for immediate review and corrective action. Cleanliness and guest comfort are of the utmost importance to us, and I regret that we did not meet expectations on this occasion.Should you ever experience any concerns during your stay, please do not hesitate to reach out to us directly so we can check your reservation details and address any issues promptly. Our team is committed to providing assistance and ensuring that you feel as comfortable as possible throughout your stay.Thank you for staying with us at CLLIX Australia 108 Apartments. While I deeply regret your disappointment, I truly appreciate your feedback as it helps us identify areas that require improvement. I do hope we may have the opportunity to restore your confidence in us on a future visit.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your detailed feedback and for awarding us a perfect 10/10 rating. I am delighted to hear that you found your room clean, appreciated the security, and enjoyed the convenience of nearby supermarkets, restaurants, and shopping outlets. It is also great to know that you were able to make use of the kitchen facilities during your stay.I would like to clarify that late check-out is available subject to availability and an additional charge, which you correctly noted. We appreciate your understanding regarding this policy.Your comments are greatly valued, and we look forward to welcoming you back for another enjoyable stay.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your perfect rating of 10/10 and for your wonderful feedback. We are delighted to hear you enjoyed our excellent location, quiet and comfortable environment, and the convenience of being close to the Melbourne CBD and free tram services.It is wonderful to know you had a peaceful night’s sleep, enjoyed the view of hot air balloons in the morning, and found our front desk service, including luggage storage, to be efficient and helpful. We are pleased your overall experience was so positive and that you would choose to stay with us again.We look forward to welcoming you back in the future.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback and for awarding us a perfect 10/10 rating. I am delighted to hear that you enjoyed the spectacular views, found the apartment new, clean, and well-equipped, and appreciated the convenient location with nearby amenities.Your kind comments are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.Kind Regards,Alastair VivianFront Office Manager
酒店回复: Dear Perly,Thank you for your excellent rating of 9.7 and for taking the time to share such detailed and thoughtful feedback. We’re delighted to hear that you enjoyed your stay in our modern apartment and found the space well-equipped with everything needed for a comfortable and convenient visit.We’re also pleased that you appreciated the spacious layout and high-floor city views. While the apartment may not face the city centre directly, we’re glad the outlook still added to your experience.We do acknowledge your comment regarding the reception being located in a different building and understand that this may have caused some inconvenience. We appreciate your feedback and will continue to explore ways to improve the arrival experience for our guests.We hope to welcome you again on your next visit to Melbourne.Kind Regards,Alastair VivianFront Office Manager
前台服务非常棒,房间给升了级,窗外市区夜景也不错,厨具齐全洁净,酒店大楼外观很有特点,下次来还会入住。
公寓整洁宽敞,个人感觉比酒店标房更舒适,57层视野绝佳。地理位置优越,附近就有超市,饭店,快餐,还有美术馆,过桥就到中央车站,走走逛逛非常惬意。除了酒店前台在马路对面楼里,初到会要找一找。
洗手间排气扇有点问题,外面的洗手间开了排气扇,同一时间主卧声音非常大(即便没有开主卧厕所的排气扇)
位置很方便 环境也很好
玩得很开心
Amazing, fantastic, excellent…所有形容好的词都应该用在描述这个酒店上。位置一流,有一个大woolworths,还有一家小的iga, 到展馆走10分钟,去 city25分钟,真的不要太方便。还能在yarra 河旁发个呆,去吃最有名的中餐lucky chen.旁边的小lane 可以上下车,check in 是在对面Iga 楼里面的一楼
前台找一下拿钥匙,对面马路小弄堂进去,IGA旁,还算好找。
自己整理垃圾还算可以,但是住了五天没有打扫也是够了。
壁橱里的毯子一股霉味,脏的不行,各种黑色硬的结块,太恶心了。直接怀疑床单的整洁程度。第一天住进去各种不舒服,联系前台要求换毯子,回复说要第二天。
更夸张的是,洗衣机烘干机洗完衣服发现了别人的内裤!!!太夸张了!第一次这么差的住宿!现在想起来还是头皮发麻!
房间干净,楼下附近没有车站,要走到火车站或展览馆才有车站,附近有超市,奥莱店,安保很好,没拖鞋没牙刷,有锅碗瓢盆,一进酒店我就把锅碗瓢盆先放到洗碗机里面先清洗一遍,在超市买点青菜方便面回来煮,去越南海鲜店买到活的螃蟹,还有特大的带子,但入住是在隔壁街道,要过马路,差不多300米远的地方办理入隹和退房,不能延迟退房,如果要延迟到12:30退房,要另外给30刀,从酒店到机场打的普通车型不到80刀,**那边吃饭的地方还是很多的,味道也不错。总体来说这个酒店还是很满意的。
环境很好 地理位置优越 走10多分钟可以抵达墨尔本cbd 免费电车即可走完 包括一日游导游接送点也很方便 睡觉安静没杂音 早上睡醒可以看到热气球在空中飞 整体体验很不错👍如果有机会 还会再次入住 前台办理很方便可以寄存行李
总的来说去哪都很方便
号称是南半球最高的公寓楼,景观十分好,房子很新,干净整洁,屋内设施配套很全,洗衣机干衣机、厨房锅碗瓢盆、微波炉、烤箱齐全,有洗碗机。酒店位置好,交通便利,附近有大型2层超市,便利,值得推荐
很新的公寓,里面什么家居的设备都有,洗衣机,洗碗机,烤箱,微波炉,餐具,锅具,连盐糖胡椒都有。基本正常的生活都能满足。
高层,能看到墨尔本的城景,可惜不是向市中心那边。
房间好大,比住酒店舒服多了。
唯一不好的是前台和住的地方不在同一栋楼。
住在这间公寓真是太棒了💯!这里安静、干净,离弗林德斯街很近,去火车站也很方便,而且就在免费电车区中央。最棒的是能看到绝美的城市景色,尤其是日出,简直能融化你的心,让你一整天都心情愉悦。