酒店回复: we are so happy to hear you enjoyed your stay with us, please come back and see us again!
2.0分
其他
展开
Don't Want to Come Back
The first thing that hit me when we walked in the front door was the smell. I don't know whether it was air freshener or cleaning supplies. Super strong. Literally sickening. Did you know that an Air-Wick Plug-In has 100 chemicals in it? Whatever was being used was hurting more people than me. We won't be back.
Secondly, we thought we were getting a different kind of room. We actually needed a refrigerator/freezer and the room didn't have one.
展开
酒店回复: Thank you for taking the time to share your feedback with us. I am very sorry to hear that your experience did not meet your expectations. We never want any of our guests to feel uncomfortable during their stay.We do use cleaning products and fresheners to maintain a clean and welcoming environment, but I understand that sensitivity to scents can vary from person to person. Your comments have been shared with our housekeeping team, and we are reviewing our practices to ensure a more balanced approach.Regarding the refrigerator/freezer, I apologize for the inconvenience this caused during your stay. Not all of our rooms are equipped with them, but we do have options available upon request and are always happy to accommodate when we know in advance.Your feedback is invaluable in helping us improve, and I hope you might consider giving us another opportunity in the future to provide the experience you expected
5.0分
其他
New very nice property. Staff is great. Reception area is also nice. Many restaurants are a short drive and convenient from highway. Recommend
酒店回复: Thank you so much for your feedback
5.0分
商务出差
展开
Big room neat and clean is all you need to sleep w
Really good hotel from the parking to the room vean in excellent condition great customer service and the room are big I was impressed the room was 3 times bigger than a king side bed plus the bed inside the room
展开
酒店回复: Thank you for leaving a review. We hope you will join us again in the future.
5.0分
家庭亲子
展开
The hotel has several guest rest and relax areas. Ranging from a great pool area to outdoor chest game on one of the lawns. The multiple fire rest areas are beautiful.
Staff was friendly and very helpful.
展开
酒店回复: We are so happy to hear you enjoyed your stay with us! Please consider coming back to visit us again!
1.0分
家庭亲子
展开
There was hair all in our bed like the sheets weren’t washed. We checked in pretty late, and tried to call down to front desk and it didnt get picked up to handle the situation. Had to sleep on top of the comforter
展开
酒店回复: We apologize your stay wasn't up to standards, thank you for the feedback as we will look into the situation and will communicate directly to our staff.
3.0分
其他
展开
Facilities are very nice except room whose needs repairs especially lighting. Was awakened from sleep by someone lying on carpet right with back against outside of my unit taking incessantly outside my room at 11:30 pm. Finally told him to move which he did. I liked the room and the price (and the other guests dogs very much
展开
酒店回复: We are so sorry your stay wasnt up to standard, and we thank you for your feedback, please consider coming back so we can change that outcome!
5.0分
家庭亲子
Nice and clean, good location, friendly staff. Overall a very good stay.
酒店回复: Thank you for staying with us! We appreciate your feedback!
超级干净
韩国餐食非常好吃，房间也很整洁。
很不错的米迪
Don't Want to Come Back
The first thing that hit me when we walked in the front door was the smell. I don't know whether it was air freshener or cleaning supplies. Super strong. Literally sickening. Did you know that an Air-Wick Plug-In has 100 chemicals in it? Whatever was being used was hurting more people than me. We won't be back.
Secondly, we thought we were getting a different kind of room. We actually needed a refrigerator/freezer and the room didn't have one.
New very nice property. Staff is great. Reception area is also nice. Many restaurants are a short drive and convenient from highway. Recommend
Big room neat and clean is all you need to sleep w
Really good hotel from the parking to the room vean in excellent condition great customer service and the room are big I was impressed the room was 3 times bigger than a king side bed plus the bed inside the room
The hotel has several guest rest and relax areas. Ranging from a great pool area to outdoor chest game on one of the lawns. The multiple fire rest areas are beautiful.
Staff was friendly and very helpful.
There was hair all in our bed like the sheets weren’t washed. We checked in pretty late, and tried to call down to front desk and it didnt get picked up to handle the situation. Had to sleep on top of the comforter
Facilities are very nice except room whose needs repairs especially lighting. Was awakened from sleep by someone lying on carpet right with back against outside of my unit taking incessantly outside my room at 11:30 pm. Finally told him to move which he did. I liked the room and the price (and the other guests dogs very much
Nice and clean, good location, friendly staff. Overall a very good stay.