酒店回复: Nous ne polémiquerons pas plus au sujet de ce client.Notre rôle et surtout notre intérêt est de satisfaire au mieux et au bien-être de notre clientèle.Malheureusement nous ne détenons pas encore la formule magique permettant de détendre des personnes qui arrivent stressées sur le lieu de leurs vacances et qui décrient le personnel pourtant à l'écoute de leurs demandes. Dommage !
Location was fabulous, service was so personalised. The owners are so kind. Terrace was gorgeous, breakfast that's included is beyond generous and a great way to start everyday. The furnishings had a traditional feel which was so relaxing to enjoy time inside. The room itself was more okay, comfortable with ample storage. Facilities were satisfactory. Not the height of luxury, but for a personalised, authentic and comfortable stay I highly recommend. Pricing was incredibly fair. We were able to print boarding passes free of charge, which reflects on the hospitality of the service. I speak conversational French so was able to communicate with the owners but there was sometimes a language barrier with other staff where the owners were not present.
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Convenient Location, Good service 👍
We had an amazing time at Riad Sesame,
We also enjoyed the delicious breakfast in the morning and loved the convenient location close to major attractions.
We loved the Moroccan Tea and hospitality. ❤️❤️❤️
酒店回复: Un très grand merci pour votre sympathique commentaire.
靠近麦地那市中心,虽然在一条小巷里。房间舒适,但缺少清洁用品、沐浴露和洗发水;需要主动索取,而且非常有限。淋浴很好,但容易积水。早餐不错,但种类不多,而且没有更换。经理非常认真礼貌。
小而简朴的庭院,非常好的床上用品,普通的早餐。干净,露台有点荒废。位置非常好。没什么特别的,我认为它可以稍微整容一下。对于一个晚上来说,这是完美的。我们吃过更好的,但此时他们已经吃饱了。
芝麻里亚德住宿
最初计划是情侣一起住 3 晚,但在我的伴侣发生事故后,我发现自己独自一人。
很热情的欢迎,但我认为工作人员是伪君子,我要求老板退还第二顿早餐,但没有吃,但断然拒绝。
房间舒适度最低,没有电视,尽管网站上宣布有电视。
我向 ********** 投诉,但得到的答复让我对这家酒店的工作人员感到愤怒。
我不建议住在这家酒店,这里有更好、更便宜的酒店,最重要的是对我来说最重要的是工作人员的诚实,而这家酒店不是这样的。
很棒的酒店,可惜很吵
房间很大,很漂亮,非常好吃(包括早餐)。只有懂法语的人才可以寻求建议;没有人说英语。不幸的是,房间就在餐厅旁边,这家人显然将餐厅用作客厅:晚上,我的门前总是有大声的讨论和笑声,所以我在午夜之前无法入睡。
我对一切都给予积极的评价。首先,主人拉蒂法(Latifa)热情地接待了我们,每天早上为我们提供美味的早餐,并为我们提供充分享受马拉喀什假期的所有信息和建议(只有法语,但我们互相理解)。该酒店位于麦地那,距离主广场约 10 分钟步行路程,距离所有其他参观古迹约 15 分钟步行路程。房间很小,可以俯瞰riad的中央庭院,装饰有摩洛哥文化的特色元素;此外,我们发现它非常干净且实用。距离酒店仅几步之遥就有典型的当地餐厅,以及绝对值得一试的土耳其浴室,晚上,您可以在酒店的露台上放松身心,欣赏城市的美景。最后,性价比超出预期。我们一定会很快回来!
Location was fabulous, service was so personalised. The owners are so kind. Terrace was gorgeous, breakfast that's included is beyond generous and a great way to start everyday. The furnishings had a traditional feel which was so relaxing to enjoy time inside. The room itself was more okay, comfortable with ample storage. Facilities were satisfactory. Not the height of luxury, but for a personalised, authentic and comfortable stay I highly recommend. Pricing was incredibly fair. We were able to print boarding passes free of charge, which reflects on the hospitality of the service. I speak conversational French so was able to communicate with the owners but there was sometimes a language barrier with other staff where the owners were not present.
Convenient Location, Good service 👍
We had an amazing time at Riad Sesame,
We also enjoyed the delicious breakfast in the morning and loved the convenient location close to major attractions.
We loved the Moroccan Tea and hospitality. ❤️❤️❤️
Very nice.
Good property and service
Very good we like our stay