酒店回复: Dear Valuable Guest,Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.Yours faithfully,Adhi Wahyu Prasetyo, CHAGeneral Manager
酒店回复: Dear Mr. ZhonghuaquanThank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the noise from the outdoor air-conditioning units and the room assignment that did not meet your request for a quiet environment. Your comfort is very important to us, and we are truly sorry that we fell short on this occasion.Please rest assured that we are reviewing this matter with our team to prevent similar issues in the future. We appreciate your time and hope to have the opportunity to welcome you back for a much better experience.Best RegardsAdhi Wahyu PrasetyoGeneral Manager
酒店回复: Dear Zhonghuaquan,Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.Yours faithfully,Adhi Wahyu Prasetyo, CHAGeneral Manager
酒店回复: Dear Jianyong,Thank you so much for your positive feedback!We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
房间干净整洁，在市中心，交通便利，周围就餐方便。酒店也提供24小时餐饮服务。对面有咖啡馆，如果吃不惯本地餐，旁边还有个肯德基。
国人避坑～第二次入住这个酒店，上次入住体验还凑合。所以就再次入住了，但是噩梦来了。提前一礼拜预定的时候我在预定单写明：请安排一个安静的房间给我（英语），可在当天入住的时候，给我安排了一间窗外布满空调外机的房间，随手掏出手机测了一下61-64db（噪音），于是换了一间10楼的房间（同样噪音，同样空调外机满布）。当时晚上11点多，飞了十几个小时还要被迫高价当晚预定其他酒店，且2晚房费不退，我只能提示～国人避坑
卫生情况略差，床品不干净。酒店位置好，设施配套也很齐全，有儿童游乐区，咖啡厅，健身房，餐厅24小时营业。服务员英语水平可以，沟通比较方便。可以住
好，干净，员工友好。
房间感觉整洁，非常不错。唯一的不好就是门口的地面需要修理了。
酒店离市中心的商场非常近，酒店前面也有很多小吃摊。就是没有游泳池。
7楼的风景
干净整洁。
很棒的地方，我想再来这里住。
很喜欢这里的氛围。
太棒了！最棒的！顶级的！⭐️⭐️⭐️⭐️⭐️
刚刚好