酒店回复: Thank you for taking the time to share your feedback following your recent stay with us. I sincerely apologize for the disturbances and inconveniences you and your family experienced.I'm very sorry to hear about the loud television noise from a neighboring room and the lack of resolution after you contacted our front desk. We understand how important a quiet and restful night is, especially when traveling with children, and we clearly fell short in responding effectively to your concern. Please know that your experience is not reflective of the standard we aim to provide.Additionally, I regret the issue you encountered with the sink and disposal. That’s certainly not something we want any of our guests to deal with, and I’ve shared your comments with our maintenance team to ensure this is addressed promptly.While I’m glad to hear that other aspects of your stay were average, I understand that the lack of sleep and room issue significantly impacted your visit. We appreciate your understanding that the behavior of other guests can be unpredictable, but it’s our responsibility to do what we can to help manage it—and in this case, we didn’t follow through.If your travels bring you back to the area, we’d welcome the opportunity to provide a much more comfortable and restful experience. Please feel free to contact me directly if there’s anything we can do to make that happen.

酒店回复: Dear Rafael,Thank you so much for your wonderful feedback! We’re delighted to hear you loved your stay—from the spacious room and thoughtful amenities to the cleanliness and friendliness of our team. Your kind words and recommendation truly mean a lot to us.We can’t wait to welcome you back again soon!Warm regards,Vaishnavi ShindeGuest Experiences Manager

酒店回复: Dear Yolanda,Thank you so much for your kind words! We’re thrilled to hear you enjoyed our convenient location, friendly and knowledgeable staff, and a satisfying hot breakfast. Your feedback truly brightens our day.We look forward to welcoming you back again soon!Warm regards,Vaishnavi ShindeGuest Experiences Manager

酒店回复: Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated the service we provided. It was a pleasure having you as our guest, and we hope to welcome you back again soon!

酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the spacious room and found the in-room kitchen convenient. It's great to know our location near the highway was helpful for your travels. We hope to welcome you back soon!

酒店回复: Thank you so much for your kind feedback! We're thrilled to hear you enjoyed our clean facilities, friendly service, and the variety of breakfast options. It’s always a pleasure to know our guests had a comfortable and satisfying stay. We hope to welcome you back again soon!