酒店回复: Hi Emily, we do appreciate your feedback. Unfortunately, due to the Public Holidays housekeeping services were suspended and all guests were informed on arrival by our reception team. You also received our pre arrival letter which advises guests to pack their pool towels as we do not supply them. Being outdoor furniture, it can tend to go mouldy but we will be refreshing the cushions.
酒店回复: Hi Tanya, thank you for the great review! Unfortunately, the restaurant here at The Quarters is a separate business to accommodation and they manage their own hours but I'm glad you found other options. Would love to have you back if you are in the area again!
5.0分
其他
原文
翻译提供方:Google
美妙的一晚住宿
我们预订了一张大床,结果收到的是一张双人床,房间很干净,非常适合度过一个浪漫的夜晚。
他们允许我们延迟退房,这样我们就可以享受他们可爱的游泳池。
展开
酒店回复: Hi Deborah,Thank you for taking the time to leave a review, We are glad to hear that you enjoyed your stay and look forward to welcoming you again soon,Kind regards,Reception - The Quarters
酒店回复: Good MorningThank you for taking the time to leave your review, We are delighted you enjoyed your stay and we look forward to seeing you again. RegardsThe Quarters.
酒店回复: Hi Jodey, thank you for your feedback. I do apologize for the housekeeping issues. I will be addressing this with the team to review their cleaning procedures. I have brought to the attention of the events team to better manage people and noise when they hold weddings onsite. Hopefully we see you again another time!
5.0分
朋友出游
原文
翻译提供方:Google
美丽的酒店,工作人员非常乐于助人,非常热情,强烈推荐住在这里
酒店回复: Thnak you for the great feedback Bree. Hopefully we see you again!
4.0分
家庭亲子
展开
Attended a wedding and as the mother of the bride I had the dress and veil in my room, some hanging hooks on the WALL would be very helpful as I had to hang it all on the architrave above the coffee machine. The hooks need to be high to accommodate a long dress.
Also the bathroom is so big with a tiny towel rail above the bath tub that none of us could reach and my husband is 6ft 2, more towel rails are very much needed, you have the space and towel rails don't cost much and it's so annoying when there is no-where to hang wet towels.
Booking, check in & the casual hours of reception operation was not the smoothest, this area needs more consideration, as it's a great motel with much potential.
The Olive Grove Wedding venue and their staff I could not fault as this is a separate business along with the Captain's Table restaurant, all was wonderful and top notch.
Overall we had a wonderful wedding and the accommodation is so conveniently close, just some touch ups needed for The Quarters hotel and it would all be perfect. Thank you
展开
酒店回复: thank you for your review Christina! Your feedback and suggestions have been taken onboard to help with our continuous improvement. Hopefully we see you again another time!
5.0分
家庭亲子
Great place to stay. Pool area beautiful and relaxing as well as fun for kids.
展开
酒店回复: thanks, Allison, for the great review of the Quarters Boutique Motel! Hopefully we see you again another time!
5.0分
情侣出游
展开
Great renovated and reasonably priced hotel/motel. My wife and I enjoyed our midweek break here.
Rooms have a modern fit out and central grassy area is great for relaxation!
展开
酒店回复: Thank you for the great review Ben! Hopefully we see you again in the future!
他们把一家破旧的汽车旅馆翻新得既现代又清新。我们入住和退房的时间都是公共假日,没有客房服务,也没有人告诉我们是否有退房流程。没有泳池毛巾,许多泳池椅都被旧的、发霉的垫子损坏了。对于短期住宿来说,这是一个合理的设施,但不建议住超过一晚。
婚礼后的第二天在这里住了一晚(我们来自悉尼,在去度蜜月之前只想享受一天的自由时光)。我们得到了升级,房间非常宽敞干净。不幸的是,酒吧关门了(因为那里正在举办生日派对,所以很吵闹),但 Uber Eats 上有很多不错的选择,附近还有一家购物中心 :-) 如果我们在附近,还会再住这里!
美妙的一晚住宿
我们预订了一张大床,结果收到的是一张双人床,房间很干净,非常适合度过一个浪漫的夜晚。
他们允许我们延迟退房,这样我们就可以享受他们可爱的游泳池。
虽然只住了一晚,但住宿体验很棒。床很舒服,景色优美,花园很漂亮,停车方便,而且非常安静。与预订团队的沟通很轻松,也很专业。强烈推荐!
喜欢住在 Quarters!它就像一个小型度假村,工作人员热情友好。我们住在一楼的家庭房。房间干净,而且出奇地宽敞。我们的阳台俯瞰泳池区。一定会再来的。
这家酒店很漂亮。员工很棒,餐厅也很棒。游泳池很漂亮,但有点冷。但是,浴室和浴室地板上有长长的黑头发。地板很脏。另外,第二天晚上有一场婚礼,很吵。不像广告上说的那样,这里真的不适合带孩子入住。
美丽的酒店,工作人员非常乐于助人,非常热情,强烈推荐住在这里
Attended a wedding and as the mother of the bride I had the dress and veil in my room, some hanging hooks on the WALL would be very helpful as I had to hang it all on the architrave above the coffee machine. The hooks need to be high to accommodate a long dress.
Also the bathroom is so big with a tiny towel rail above the bath tub that none of us could reach and my husband is 6ft 2, more towel rails are very much needed, you have the space and towel rails don't cost much and it's so annoying when there is no-where to hang wet towels.
Booking, check in & the casual hours of reception operation was not the smoothest, this area needs more consideration, as it's a great motel with much potential.
The Olive Grove Wedding venue and their staff I could not fault as this is a separate business along with the Captain's Table restaurant, all was wonderful and top notch.
Overall we had a wonderful wedding and the accommodation is so conveniently close, just some touch ups needed for The Quarters hotel and it would all be perfect. Thank you
Great place to stay. Pool area beautiful and relaxing as well as fun for kids.
Great renovated and reasonably priced hotel/motel. My wife and I enjoyed our midweek break here.
Rooms have a modern fit out and central grassy area is great for relaxation!