酒店回复: Dear Hector,Thank you for your feedback. We apologise for the communication issues you experienced. We have reviewed our email response procedures and are implementing improvements to ensure timely replies to all guest inquiries.Regarding your last-minute booking cancellation, our 2-day advance notice policy is clearly stated at the time of booking and applies to all reservations. Last-minute cancellations leave rooms vacant with no opportunity to accommodate other guests, which directly impacts our business and other travellers seeking accommodation.We understand this is disappointing. However, we cannot make exceptions to our cancellation policy as it ensures fairness and consistency for all guests.We appreciate you taking the time to share your experience, as it helps us maintain and improve our service standards.Best regards,Carramar Motor Inn Team
酒店回复: Dear Hine, Thank you for your positive feedback! We’re delighted to hear that you found your stay met your expectations. Maintaining high cleanliness standards is a top priority for us, and it’s wonderful to know that our team is making a positive impact on your experience. We look forward to welcoming you back to Carramar Motor Inn in the future! Warm regards, Carramar Motor Inn Team
4.0分
其他
展开
Very convenient location. Easy access to room
Heat pump warmed the room efficiently
Bed and chairs very comfortable
We couldn’t close the lounge window properly and there were no drapes making it very light at night
5.0分
其他
Nice Inn. Thank you.
Nice place. Room spacious, clean. A bit far from the main town, but close to the hospital.
展开
酒店回复: Dear Olives, Thank you for your positive feedback! We’re delighted to hear that your room met your expectations. Maintaining high cleanliness standards is a top priority for us, and it’s wonderful to know that our team is making a positive impact on your experience. We look forward to welcoming you back to Carramar Motor Inn in the future! Warm regards, Carramar Motor Inn Team
服务很好，地理位置绝佳，房间也很干净。设施方面都还不错，不过淋浴水压要是能再强点就更好了。
设施：总体能满足，没有空调
卫生：一般，尤其是厨房
环境：总体OK
服务：基本没有
酒店位置很好，非常适合我们这次的住宿需求。
非常干净的汽车旅馆，甚至提供熨烫设施，还有Netflix看。但是150美元的押金让人有点不舒服，所以整体评价打了个折扣。
我们预订了家庭房，地理位置极佳！餐馆、超市和机场都在附近。厨房设施齐全，员工都非常友好！
房间非常干净，入住方便，床垫是新的，很舒服。
很遗憾，我在这家酒店的体验非常糟糕。他们的客户服务几乎不存在；他们似乎只关心收取房费，完全不考虑客人的需求。他们既不回复邮件，沟通也极其不顺畅。总而言之，我不会向任何人推荐这家酒店。
这是我第一次入住度假公园的小木屋，体验非常棒。我是临时预订的，但很顺利地就升级了房间。
工作人员非常友善，园区灯光明亮，小木屋温暖舒适，床铺柔软，干净整洁，设施齐全，配备了舒适住宿所需的一切用品。我在这里度过了一个美好的假期，下次肯定还会再来。
强烈推荐！工作人员非常友好热情，这是一次非常棒的小木屋初体验。
Very convenient location. Easy access to room
Heat pump warmed the room efficiently
Bed and chairs very comfortable
We couldn’t close the lounge window properly and there were no drapes making it very light at night
Nice Inn. Thank you.
Nice place. Room spacious, clean. A bit far from the main town, but close to the hospital.