酒店回复: Dear Valued Guest,Thank you for sharing your experience with us. We’re glad to know you found the transportation convenient and made use of our self-service laundry facilities, which are indeed available at SGD 5 each for washing and drying.We apologize if locating the hotel was a bit challenging at first — the property is situated behind the main building for a quieter environment. We’ll continue working to improve directional signage to make it easier for our guests to find us.We hope to welcome you back for an even smoother stay in the future.Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店回复: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations and that several issues affected your overall experience.We regret the inconvenience caused by the room facilities and cleanliness concerns, including the door lock, toilet seat, and presence of ants. This is certainly not the level of comfort or quality we strive to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action.Regarding room size, our rooms follow standard Singapore sizing, but we understand that space and layout preferences vary among guests. We also apologize if the location did not feel convenient for your plans during your stay. While we are situated between the airport and city, we do provide a complimentary one-way shuttle to PLQ Mall daily at 11am, as well as shuttle services to Mattar, Tai Seng, and Woodleigh MRT stations at minimal charges to help ease travel.We always encourage guests to dial “0” or approach our Front Office team for assistance at any time, and we are sorry that your experience required multiple interventions.We appreciate you bringing these matters to our attention, and your feedback will help us continue improving our services and facilities. We hope to have the opportunity to welcome you back in the future for a more comfortable and pleasant stay.Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad to know you found our rooms clean and well-equipped, and that you enjoyed the reasonable pricing and friendly service from our team.Please note, as part of our sustainability practice, we provide alternate-day cleaning and essential amenities, while some personal items are to be brought along. We appreciate your understanding. Your comment on soundproofing has been noted for future improvements.We hope to welcome you again for another pleasant stay.Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店回复: Dear Deafsy,Thank you for sharing your positive experience with us. We are delighted to know that you found our location convenient, the room clean and comfortable, our staff welcoming, and breakfast enjoyable. Your kind words and recommendation truly encourage our team to continue delivering the best service to our guests.We appreciate your feedback and your suggestion to maintain our standards—we will certainly keep striving to do so. It’s wonderful to know you rated us 8/10, and we look forward to welcoming you back for an even better experience in the future.Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店回复: Dear Guest,Thank you for your kind review. We’re glad you found the bus connections convenient and enjoyed the peaceful street view with its unique charm. It’s wonderful to hear that the nearby shops and bars added to your experience, and that you even got to enjoy the sight of airplanes from your room. We hope to welcome you again soon!Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店回复: Dear Valued Guest,Thank you for sharing your thoughtful feedback. We’re pleased to hear that our Front Office team was able to assist you with your bookings and that communication was smooth, whether through our Mandarin-speaking staff or translation support. We’re also glad that we could help you stay in the same room without the need to check out and check back in—your comfort and convenience are important to us.We’re happy that you found our drinking water dispensers useful as well, located both in the restaurant and on the first floor for easy access.Thank you once again for your kind comments. We look forward to welcoming you back for another pleasant stay.Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson
酒店比较难找 在大楼的背面 拉着行李箱我找了老半天 出来交通还算方便 距离地铁站有15分钟左右的步行路程 或者可以选择乘3站公交去乘紫线 机场过来的话乘蓝线可以到 有洗衣机和烘干机 各5新币
这次入住体验整体来说非常糟糕，以后应该不会再考虑二次入住！
Trip上面买的酒店房券，刚好去看新加坡BP演唱会所以就选择了兑换这家酒店！
酒店外观看起来高大上但是里面的设施非常一般！
位置位于机场与市区之间，从机场打车大约25分钟可以到达，公交车大概1小时左右，离地铁站DT线Mattar大概1.2公里左右，白天走路过去真的是煎熬，去克拉码头方向公交车站大概走300米左右。
酒店房间很小，但是最不能忍受的是里面设施很差，房间安全锁和马桶盖都是坏的，然后给的房间里面还有很多小蚂蚁后来只能打电话给前台处理更换房间！
卫生一般，床单有明显的污迹，床垫发黄，死角的灰尘肉眼可见，因为房券兑换的无法提前取消所以只能含泪续住，如果但凡预算充裕，不推荐！如果只考虑预算那就将就住吧….
酒店位于麦波申商场内，所以里面有一些餐馆。
停车需要使用现金卡或自动通行卡进入，离开前需要告知前台，他们会派工作人员到栏杆处刷他们的免费停车卡。
客房服务每两天进行一次，但即使没有客房服务，他们也应该至少补充咖啡、纸巾，或者提供干净的毛巾。
卫生：整洁，2天打扫一次卫生，不象国内每天一次。
设施：够用，只提供牙刷🪥。其余日用品需自备。
环境：隔音稍差一点。
服务：错过了饭点，点了厨房的room service，价格合理 ，工作人员非常nice !
酒店离最近的车站有点远，这一点我个人觉得挺不方便的。从两个车站走过来都要超过5分钟，这种大热天走这段路真的挺辛苦的。不过，酒店有健身房和游泳池，感觉很适合长住。早餐选择很多样，而且做得非常精致。房间很干净，住起来很舒服。虽然酒店的景色谈不上多惊艳，但也算中规中矩吧。周围没有高楼大厦，基本上能看到的就是一片低矮的住宅区。
我最近入住了这家酒店，整体体验中等偏上。酒店位置便利，周边设施齐全。房间干净整洁，服务人员友好热情。早餐种类丰富，口味不错。
总体评价：这家酒店在各方面表现都不错，性价比较高，值得推荐。建议继续保持高标准的服务和设施维护。推荐度：8/10。
交通虽没有地铁，但公交车很多，出行很便捷，沿街商铺楼下有各类酒吧，视野开拓街景安静，发呆时还能看到飞机
酒店位置很方便，步行到巴士站只需5分钟。房间干净宽敞，但空调有点问题。我向前台反映后，他们很快派了维修人员过来帮忙。维修人员发现是出风口积灰太多，清理后空调就完全正常了。
没太多花哨设施，但就新加坡来说，这个价格很不错了。下次还会再住！
有时候有会说普通话的前台，刚好没有会普通话的前台也会通过翻译软件耐心沟通。分开了几个订单。如果房间充裕的时候也可以前台沟通一下继续住原本的房间就不用退房后重新入住。
在餐厅和一楼有接饮用水的地方。可以不用在自己房间烧水。