酒店回复: Hi LisaThank you for reviewing your recent stay at Cove St Martins. We are really sorry that you were not happy with your overall experience, thank you for this detailed feedback on our services. We are working on bringing any improvements needed, in order for you to have better future stays. We hope that this does not deter you from staying with us again and give us the chance of providing you a different and better experience.All the bestAndreea and Cove St Martins team
1人觉得有用
3.5分
一卧室公寓
家庭亲子
房间环境还可以,就是没有给沙发床配套被子
3.5分
大型一卧室公寓
家庭亲子
不是很满意。
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酒店回复: Dear Taikongzhicheng, Thank you for your feedback. We're sorry to hear that your stay didn’t fully meet your expectations. We truly appreciate you taking the time to share your thoughts, as it helps us improve.We’d love the chance to welcome you back and make your next stay a much better experience. Please let us know what we can do to improve—we’d be happy to listen and make things right! Wishing you all the best, Teresa & the Cove Team
酒店回复: Hey Masako,Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed the excellent location and found the room spacious and comfortable for your group. We do apologise for the inconvenience with the hot water and the limited toilet paper supply—your comments are very helpful, and we've passed them along to our housekeeping and maintenance teams to ensure improvements are made.We truly appreciate your understanding and are happy to hear you’d stay with us again. We look forward to welcoming you back in the future!Best regards,Josiah & COVE St Martins
酒店回复: Dear Merav,Thank you for taking the time to share your feedback!We are happy to hear that you enjoyed your stay in the heart of Covent Garden and found the location, kitchen, and laundry facilities convenient and helpful during your visit.We are sorry to hear about the slow internet connection and appreciate you bringing it to our attention. We will be sure to pass this on to our team so we can look into improving the service for future guests.It is great to know you were able to make the most of the area and enjoyed the variety of nearby restaurants and attractions. We hope to welcome you back again soon!Warm regards,Jorge & Cove St Martins Team
酒店回复: Dear Eddie, Thank you so much for your amazing review! We're delighted you enjoyed our prime location in the heart of Covent Garden while still finding it nice and quiet. It’s great to hear you made the most of the fantastic dining, pubs, and shopping options right outside the door! We can’t wait to welcome you back for another fantastic stay!Warm wishes,Teresa
4.0分
其他
原文
翻译提供方:Google
位置优越
公寓位置非常好,位于热闹的地区,附近有很多餐馆。周六晚上有点吵,但其他日子我们没有受到打扰。
公寓本身很实用,床上用品非常舒适。
4.0分
家庭亲子
原文
翻译提供方:Google
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地理位置优越,步行即可到达科文特加登和莱斯特广场。您无需前往另一间 Cove 公寓领取钥匙,而且 Cove St Martins 公寓在地图上不太容易找到,它位于 The Yard 的 Bills 和 Dishoom 之间。公寓空间宽敞,但非常闷热,而且地处繁华地段,噪音很大。公寓配备了您所需的一切,并提供免费茶、咖啡和牛奶。
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酒店回复: Hi JacquiThank you for taking time to publish this beautiful review following your recent visit to Cove St Martins. We agree with you that Covent Garden and Leicester Square areas have to offer plenty of fancy restaurants especially Dishoom in the Yard, clothing and mixed shops, places to have your favourite meals and beverages.We trust that you are already keeping us in mind, for another future beautiful stay.Safe trips.
地理位置绝佳。客服支持也很好。可惜的是,我们入住前客房服务员忘了放卫生纸和吹风机,有点麻烦。建议能把马桶也清理一下,并在厨房放些毛巾就更好了。总体入住体验还是很不错的。
极差的房间,入住需要去另一栋楼拿钥匙,Wi-Fi完全连不上,没有服务员打扫,浴巾也不更换,冲淋房手柄脏到全是水垢,下水道不畅通,没有空调,楼下酒吧街相当吵闹,太耽误工作了,有史以来最差的一间酒店式公寓,千万别选,就是个骗中国人的玩意儿
房间环境还可以,就是没有给沙发床配套被子
不是很满意。
地理位置优越,房间宽敞,足以容纳六人。大部分设施干净舒适,但有一个问题:洗澡水不加热。另外,我们入住四晚期间,每间浴室只有一卷卫生纸,所以需要补充。如果有机会,我一定会再次入住这里。
科文特花园中心地带的最佳住宿地段
地理位置优越,配备厨房和洗衣机,非常实用。网速很慢,但考虑到价格和性价比,我没什么可抱怨的,因为我们大部分时间都在外面。这里有很多餐饮选择和餐厅,非常方便,我们几乎可以步行到所有观光和购物区。对于戏剧爱好者来说,这里地理位置优越,毗邻众多剧院。如果住在伦敦,我的第一选择是住在公寓里,因为这里不像酒店那样每天都被打扰,而且每隔几天还会有人打扫房间并补充物品。
这套一居室公寓非常漂亮,非常舒适。附近有餐厅、咖啡馆、剧院,还有地铁和公交车。WiFi 速度有点慢,但我们大部分时间都在外面观光,所以问题不大。如果您打算长期入住,公寓里有充足的储物空间,而且还有厚重的窗帘可以遮光——这是一个非常贴心的细节。如果入住前后都能在公寓里寄存行李就更好了。
这里的一切都很棒。位于科文特花园中心地带,但仍然安静舒适。出门就是餐厅、酒吧和购物的好去处👍
位置优越
公寓位置非常好,位于热闹的地区,附近有很多餐馆。周六晚上有点吵,但其他日子我们没有受到打扰。
公寓本身很实用,床上用品非常舒适。
地理位置优越,步行即可到达科文特加登和莱斯特广场。您无需前往另一间 Cove 公寓领取钥匙,而且 Cove St Martins 公寓在地图上不太容易找到,它位于 The Yard 的 Bills 和 Dishoom 之间。公寓空间宽敞,但非常闷热,而且地处繁华地段,噪音很大。公寓配备了您所需的一切,并提供免费茶、咖啡和牛奶。