酒店回复: Dear Mr/s Guest Warmest greetings from Dwaraka The Royal Villa Thank you so much for staying at our hotel Dwaraka The Royal Villas, and sharing your appraisal We are delighted to receive your positive feedback and appreciate your praise for the various services we provide at our hotel, rooms , views , breakfast, pool, to the friendliness of our staff. Furthermore, your perfect scores across all our assessment criteria make us even more satisfied.Thank you again for trusting us as your holiday accommodation in Ubud, Bali. We look forward to welcoming you back for another exceptional stay in the future.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Ms. Vivianchels Warmest greetings from Dwaraka The Royal Villas Please accept our deepest gratitude for the trust you have placed in us to welcome you into our home.We are very grateful to hear that you enjoyed your stay with us. We greatly appreciate your kind words about our hotel Your compliments, Your praise for our hotel, our service, and the hospitality of our staff means a lot to usHowever, we apologize if you were inconvenienced by the noise of the chickens outside our hotel. This is beyond our control. We provide earplugs to address the issue.We greatly appreciate you taking the time to send us a review and share a perfect rating.We hope you had a pleasant journey back home, and we look forward to welcoming you back to our home for another wonderful stay in the future.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Mr/s Guest Warmest greetings from Dwaraka The Royal Villas Thank you very much for staying at our home and letting us know your appraisal We are pleased and grateful to receive your compliments on the cleanliness and quality of our service.However, we apologize if the building facilities we provide are not pleasing to you .We carefully noted your feedback to help us evaluate what we need to improveOnce again, thank you very much for allowing us to welcome you to our home. We hope your holiday with us will be a memorable one, and we look forward to welcoming you back someday.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Mr/s Guest Warmest greetings from Dwaraka The Royal Villas Thank you very much for staying at our hotel, Dwaraka The Royal Villas.We are very sorry to hear that your vacation with us did not meet your expectations and was enjoyable.We sincerely apologize for any inconvenience. We have carefully noted all your complaints and are using them to evaluate and improve the quality of our service.Thank you for your compliments on our breakfast concept, we greatly appreciate it.Once again, thank you very much for the opportunity to welcome you to our home. We hope to have the opportunity to serve you again in the future to provide even better quality service.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Mr/s GuestWarmest greetings from Dwaraka The Royal VillasPlease accept our heartfelt thanks for the trust you have given us as your holiday accommodation in Ubud - Bali, and for the perfect score you gave us.We are very grateful that your stay with us was satisfying for you and your family. Your kind words about our hotel mean a lot to us.Once again, thank you very much for considering us again. Whenever you arrive at our home we will always be more than ready to welcome you with love.Best regardsLusianawatiDwaraka The Royal Villas Management
1人觉得有用
0.5分
园景皇家套房
情侣出游
设施：有一个灯关不掉，房间门只能开半个，沐浴露台子上有残余没擦
卫生：比较复古
环境：有蚊子！！！早上有好几只鸡从五点叫到六点半没人管可能是特色，有大马蜂，屋子里的墙上会挂壁虎！
服务：没人给我提行李箱，且一个双人房只能给一个适配器
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酒店回复: Dear Mr/s GuestWarmest greetings from Dwaraka The Royal Villas Thank you very much for staying at Dwaraka The Royal Villas We apologize for any inconvenience you experienced during your stay with us.We sincerely regret that you were disappointed with your stay with us. We have carefully noted all your complaints to improve the quality of our service.We hope to have the opportunity to welcome you back soon. We look forward to serving you again with even better service.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Ms. Daisy_KoalafiedWarmest greetings from Dwaraka The Royal Villas Thank you very much for your perfect rating and kind words. We’re truly delighted to know that you had a wonderful stay and that everything met your expectations. Your recommendation means a lot to us.We hope to have the pleasure of welcoming you back to our home Dwaraka The Royal Villas in the near future for an even more memorable stayBest regards Lusianawati Dwaraka The Royal Villas Management
1人觉得有用
5.0分
稻田景观一卧室泳池别墅
家庭亲子
整体环境不错，离乌布市中心也不远，服务也不错
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酒店回复: Dear Mr/s Shen Wei Warmest greetings from Dwaraka The Royal Villas Thank you very much for staying with us and for sharing your appraisal We are very pleased to receive your kind words about our hotel. More than that, we greatly appreciate the perfect rating you shared with us.Thank you very much once again for your wonderful feedback. We look forward to welcoming you again to our home Dwaraka The Royal Villas, someday.Best regards Lusianawati Dwaraka The Royal Villas Management
酒店回复: Dear Mr/s Guest Warmest greetings from Dwaraka The Royal Villas Thank you very much for your trust in choosing Dwaraka The Royal Villas to be your second home to explore Ubud - Bali recently We are truly delighted to receive your wonderful review and the perfect score you shared.Your praise for our hotel warms the hearts of the entire Dwaraka The Royal Villas family.We are honored that you recommended us. Please know that it was a pleasure to have you as our guest. We hope to welcome you back for another memorable stay in the near future.Best regards Lusianawati Dwaraka The Royal Villas Management
房间很大很宽敞，阳台景观秀美，贴心准备了转换插头，早餐是定食，特别丰盛。泳池水是循环水特别干净，服务非常热情。
很不错的酒店🏨！整体服务很满意，员工都彬彬有礼！每个房间有桶装水，管够了喝👍！就是隔壁养鸡的太讨厌了，4:30就还是打鸣🐓。觉轻的可以带酒店准备好的耳塞！
酒店员工非常友善，总是关心我们是否舒适，欢迎饮品也很美味。我们预订了两晚的私人别墅，非常漂亮，我丈夫和宝宝都很喜欢私人泳池。不过，我不推荐有小孩的家庭选择这种房型，因为晚上我宝宝有点害怕，浴室和淋浴都在房间外面。
我们和Koming和Isnu一起参加了两次旅行，他们都非常友善，特别要提到Koming对我们宝宝的温柔，一直和他玩耍和说话，我们会非常想念他。
酒店每两小时提供往返乌布市中心的班车服务，非常方便。我晚上最后一班车独自返回，因为回酒店的路很黑，所以我请前台小哥陪我回房间，尽管下着雨，他还是非常友善地陪我去了。
我还做了一次脚部按摩，非常棒！💕
有待改进的地方：
公共区域的照明
食物（还可以，但称不上美味）
我会毫不犹豫地再次入住，并会选择入住带主泳池通道的房间，多待几天。
设施：确实有点老旧，有种阴森古堡的感觉，我们订的豪华房，还是用钥匙锁的木门，但是！很安全！我们两个女生还是有点害怕的，但整体住下来很安心的，服务员都很好。
卫生：比较干净，我们在二楼，没有看见有什么双马尾壁虎之类的。
环境：有一个大泳池，早上的时候阳光透进来拍照很好看，还有无边效果。
服务：非常好，从办理入住开始就很好，我们英语不太好，他们也会耐心的等翻译，有个小姐姐带我们找到房间以后挨个介绍了一遍设备，酒店有赠送水果和冰箱的冷饮，五瓶罐装饮料，喝起来很安心。
泳池和各种设施较老旧，有洁癖和对环境整洁度要求高的人不推荐，晚上蚊虫也比较多。不是很推荐出行人数比较少的女生住，因为晚上灯光昏暗，外加环境较陈旧的话，有的人会害怕。
早餐是点餐式，不是自助式，还算比较用心了。
不要体验酒店spa，不专业，也不解压。
住了三晚景观套房和一晚泳池别墅。对二大二小的家庭来说，套房更友好。泳池别墅有点闷而且厕所淋浴在室外，对小孩子来说不方便，更适合2人情侣出行。酒店是个传统建筑群，我们还在酒店约了传统服饰妆造摄影, 含massage和下午茶一共不到2000块🥰 不得不说酒店客服WhatsApp回复真快，基本24小时在线5分钟内回复（全英文），很贴心啦。含的早餐是点餐制，午餐晚餐自费点了各种美食，都不贵也很好吃。 早餐还可以加钱升级到漂浮式早餐～很爱这间酒店啊，以后肯定会再来～
设施：有一个灯关不掉，房间门只能开半个，沐浴露台子上有残余没擦
卫生：比较复古
环境：有蚊子！！！早上有好几只鸡从五点叫到六点半没人管可能是特色，有大马蜂，屋子里的墙上会挂壁虎！
服务：没人给我提行李箱，且一个双人房只能给一个适配器
酒店的设计超级精致繁复，门窗的装饰、花园的石雕和茂盛的热带植物都让它有别于一般的酒店。而且每一小时有往返乌布皇宫的班车，让出游变得简单方便。酒店员工热情友好，进出都会主动打招呼。每天下午3点到5点有免费下午茶，简单但精致。每日的免费早餐是点餐制，选择非常多，只要吃得下可以一直点，比自助餐精致美味得多！有两个公共泳池：一个周围都是热带植物，一个可以欣赏稻田景观。真的太推荐这个酒店了！
整体环境不错，离乌布市中心也不远，服务也不错
这家在乌布靠近乌布皇宫的别墅酒店，环境一流，房间设施齐全，我们定的别墅124平米，实际使用感觉更大，出行方便去到皇宫及步行街都很近（2公里），值得推荐