The worst behaved hotel in Sylhet. We are a family of 4 travelling from London. I had booked the hotel in May 2025 and received a paid online booking confirmation. We were due to stay at the hotel from 23 to 29/12/2025. Less than a day before arrival in the early hours of 22/12/2025 I was notified by the online booking agent that Rose View had cancelled our reservation as they had overbooked their rooms. By this time I was already in Dhaka awaiting my domestic flight to Sylhet. I had phoned Rose View directly and was informed by the night manager that BPL had reserved 95 pct of the rooms at the hotel and they had to cancel some guest reservations. Despite telling him that this is too short notice I was told to call later and speak to the duty manager. When I spoke to the duty manager he didn’t want to listen and started blaming the online agent for submitting the booking late. I then told him I have email confirmation from his hotel dated 02/12/2025 of my reservation and airport pick up arrangement. He then didn’t know what to say and then said I need to speak to their Sales Manager and not him. I was absolutely appalled by the behaviour of this hotel. That they were not truthful and they cancelled with a few hours notice. They placed profit before humanity. All responsible will be held accountable for their actions in the hereafter. If you’re thinking of booking this hotel, please think carefully as I wouldn’t like anyone else to experience the stress I and my family had gone through.
3.0分
商务出差
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Our stay started out with a request for an airport pick up, which was a disaster. The driver spoke no English, fine he knew where to take us. He drove like a bat out of hell zig zagging into oncoming traffic and semi trucks, beeping and tooting his horn every 3 seconds. Then, he decides to take a personal detour for some unknown reason which took us 20+ minutes out of the way from the hotel. He exits the vehicle and is gone for over 5 minutes. We had no phone signal nor any idea if he had simply abandoned us. We finally made it to the hotel and this place is, at best, a 1 or 2 star hotel in a major city anywhere on Earth. The rooms are generally clean, but the carpets and furniture leave something to be desired. I decided to use bottled water to brush my teeth, and they did leave ample waters in the rooms. There is a “speakeasy” on floor 11 that serves one brand of beer in a bottle and shots of Jack Daniel’s whiskey, and not cheaply I might add. A small bottle of beer will set you back $6. Hopefully this chaotic city will one day receive a Bonvoy property.
5.0分
家庭亲子
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Hotel is so nice.Environment is so good inside.Service is good.Need some renovation.Staff are so friendly. & helpfully.Specilly Front Executive Mr. Nazim helps us about hotel & sight seeing information.Best wishes for future Business
5.0分
其他
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Huge big rooms, very comfortable hotel, friendly staff. Must mention Lubna who was professional and helpful. The hotel looks slightly jaded. Also the entrance is horrible. The Hotel has its reception on the 5th floor which you access through an old rickety wobbly lift. The roof top swimming pool is a big disappointment. Despite being a small tub sized pool, they close it for the flimsiest of reasons. The breakfast too does not inspire and could do with a makeover. Nevertheless for Sylhet city, I would recommend this hotel as the GO-TO hotel!
我在玫瑰景酒店的入住体验非常棒。员工热情友好，乐于助人；房间干净舒适；酒店位置优越，是游览锡尔赫特的理想之选。整体氛围轻松愉悦——绝对是我下次还会选择入住的地方！
五星级服务⭐️⭐️⭐️⭐️⭐️
Rose View 是锡尔赫特一家不错的酒店。早餐很棒。停车位很方便。酒店附近有商店。房间很舒适。我强烈推荐这家酒店。
这是一次愉快的家庭旅行，我们在酒店住得很愉快。但我们的选择是错误的，我们住在拥挤的地区。总体服务不错，但房间特别需要装修。屋顶很大但维护不当。早餐也很好，我们很享受
淋浴水很脏
门上贴着“请勿打扰”的标志
有人试图打开我的门
住宿不错，但床太硬了。要做好准备。
The worst behaved hotel in Sylhet. We are a family of 4 travelling from London. I had booked the hotel in May 2025 and received a paid online booking confirmation. We were due to stay at the hotel from 23 to 29/12/2025. Less than a day before arrival in the early hours of 22/12/2025 I was notified by the online booking agent that Rose View had cancelled our reservation as they had overbooked their rooms. By this time I was already in Dhaka awaiting my domestic flight to Sylhet. I had phoned Rose View directly and was informed by the night manager that BPL had reserved 95 pct of the rooms at the hotel and they had to cancel some guest reservations. Despite telling him that this is too short notice I was told to call later and speak to the duty manager. When I spoke to the duty manager he didn’t want to listen and started blaming the online agent for submitting the booking late. I then told him I have email confirmation from his hotel dated 02/12/2025 of my reservation and airport pick up arrangement. He then didn’t know what to say and then said I need to speak to their Sales Manager and not him. I was absolutely appalled by the behaviour of this hotel. That they were not truthful and they cancelled with a few hours notice. They placed profit before humanity. All responsible will be held accountable for their actions in the hereafter. If you’re thinking of booking this hotel, please think carefully as I wouldn’t like anyone else to experience the stress I and my family had gone through.
Our stay started out with a request for an airport pick up, which was a disaster. The driver spoke no English, fine he knew where to take us. He drove like a bat out of hell zig zagging into oncoming traffic and semi trucks, beeping and tooting his horn every 3 seconds. Then, he decides to take a personal detour for some unknown reason which took us 20+ minutes out of the way from the hotel. He exits the vehicle and is gone for over 5 minutes. We had no phone signal nor any idea if he had simply abandoned us. We finally made it to the hotel and this place is, at best, a 1 or 2 star hotel in a major city anywhere on Earth. The rooms are generally clean, but the carpets and furniture leave something to be desired. I decided to use bottled water to brush my teeth, and they did leave ample waters in the rooms. There is a “speakeasy” on floor 11 that serves one brand of beer in a bottle and shots of Jack Daniel’s whiskey, and not cheaply I might add. A small bottle of beer will set you back $6. Hopefully this chaotic city will one day receive a Bonvoy property.
Hotel is so nice.Environment is so good inside.Service is good.Need some renovation.Staff are so friendly. & helpfully.Specilly Front Executive Mr. Nazim helps us about hotel & sight seeing information.Best wishes for future Business
Huge big rooms, very comfortable hotel, friendly staff. Must mention Lubna who was professional and helpful. The hotel looks slightly jaded. Also the entrance is horrible. The Hotel has its reception on the 5th floor which you access through an old rickety wobbly lift. The roof top swimming pool is a big disappointment. Despite being a small tub sized pool, they close it for the flimsiest of reasons. The breakfast too does not inspire and could do with a makeover. Nevertheless for Sylhet city, I would recommend this hotel as the GO-TO hotel!