酒店回复: Dear Luis , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as front desk not ok, dirty and smell .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
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翻译提供方：Google
出色的
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其他
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I honestly cannot believe that this property is listed on *******. You have transient people standing at the street corner earning enough money to get a room for the night. The blankets all have cigarette Burns in them. No cable TV. It's just just I just cannot believe that this is listed on an *******. The property looks nothing like the pictures
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情侣出游
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On the site it said pet friendly and they would not allowed my puppy to stay. Plus no hot water we was told we would have to go to another area to shower, we left and find another hotel that was pet friendly. I never had an experience like this and being almost 4 hours away from home.
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家庭亲子
The air conditioner was very noisy, the shower curtain didn't cover the entire tub, and the pool was dirty and they never opened it for us.
5.0分
其他
Customer service was nice hotel was nice everything about the hotel was nice
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情侣出游
This has been the worst hotel we’ve stayed.
Room had a bad odor, we had reserved for 3 nights but cancelled our reservation because of the smell.
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No safe in room. Pool filthy. Breakfast inedible. No cable television. Couldn’t get extra towels at night because of staffing.Iron in room unusable. Place ******
我们住在德克萨斯州帕萨迪纳市的 Quality Inn 酒店。
总体来说一切都很好，干净整洁，但其中一个房间的床上没有毯子，第一天晚上我女儿感到很冷。我们告诉了经理，但他们第二天就送来了。
该建筑看起来很旧，气味难闻，无人照管，房间缺少油漆，窗帘需要更换，它们非常旧，游泳池非常脏，洗衣房在另一栋离您住处很远的建筑里，很抱歉，我不推荐它。
糟糕
前台人员糟糕，这家酒店的照片是假的。酒店很脏，而且有异味
出色的
I honestly cannot believe that this property is listed on *******. You have transient people standing at the street corner earning enough money to get a room for the night. The blankets all have cigarette Burns in them. No cable TV. It's just just I just cannot believe that this is listed on an *******. The property looks nothing like the pictures
On the site it said pet friendly and they would not allowed my puppy to stay. Plus no hot water we was told we would have to go to another area to shower, we left and find another hotel that was pet friendly. I never had an experience like this and being almost 4 hours away from home.
The air conditioner was very noisy, the shower curtain didn't cover the entire tub, and the pool was dirty and they never opened it for us.
Customer service was nice hotel was nice everything about the hotel was nice
This has been the worst hotel we’ve stayed.
Room had a bad odor, we had reserved for 3 nights but cancelled our reservation because of the smell.
No safe in room. Pool filthy. Breakfast inedible. No cable television. Couldn’t get extra towels at night because of staffing.Iron in room unusable. Place ******