This place is superb and way Beyond my expectations! Highly recommend! Great amenities and the staff truly cares about your stay. My fiance and I had a wonderful time.
5.0分
其他
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My favorite hotel in New Mexico! Great location in town. Very friendly and welcoming atmosphere, the rooms and hotel is always beautifully clean. Jasmine checked me out and I forgot the name of the agent that checked me in, but absolutely everyone was very helpful and friendly. Rooms were quiet and spacious, and very clean and comfortable. They offer many included amenities and services that go above and beyond. We will stay here everytime
5.0分
其他
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Very spacious rooms comfortable beds! Room was very clean, and towels were folded beautifully, we felt very at home! All of the staff, are always so friendly and helpful!! Jasmine checked me in and check in was very swift. We will stay here every time
5.0分
商务出差
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I don't believe I ever stayed anywhere that the staff was this friendly. From the moment of check-in until we checked out, this staff was always speaking, making conversation and making their guests feel at home. Clean rooms and the staff were constantly cleaning everywhere. Which is awesome, because I can't stand a dirty hotel. They have an indoor pool with a handicap access chair lift. The outside patio has 3 gas grills, a flat top grill, and a smoker to cook on if you don't want to go out to eat, and the rooms have a small kitchenette. They have extra cooking accessories, utensils and equipment you can borrow if you don't have it in your room. If I ever get back to Carlsbad for a stay, this will be the place.
3.0分
情侣出游
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The hotel is clean but the decor and furnishings could use an update. The kitchenette was adequately stocked but just bare essentials. My biggest complaint is that the hotel does not offer any breakfast options. The front desk personnel were friendly and told us there was fruit available in a room off of the lobby, but we would have preferred more breakfast options.
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酒店回复: Hi barbararV8548GI, Thank you for staying at Candlewood Suites Carlsbad and telling us about your experience. In our hotels, we want them to feel immediately reassured that they will be in control of their priorities and can truly feel free. I read your remarks and am sorry there were errors during your stay. We understand your feedback and take it seriously. I have been talking with our managers to create an extra protocol to assure guests will not experience this again. Thank you again for reporting these issues, and asked you to allow us to host your future stay. Great wishes, Oscar C. Case Manager IHG Hotel & Resorts Services
This place is superb and way Beyond my expectations! Highly recommend! Great amenities and the staff truly cares about your stay. My fiance and I had a wonderful time.
My favorite hotel in New Mexico! Great location in town. Very friendly and welcoming atmosphere, the rooms and hotel is always beautifully clean. Jasmine checked me out and I forgot the name of the agent that checked me in, but absolutely everyone was very helpful and friendly. Rooms were quiet and spacious, and very clean and comfortable. They offer many included amenities and services that go above and beyond. We will stay here everytime
Very spacious rooms comfortable beds! Room was very clean, and towels were folded beautifully, we felt very at home! All of the staff, are always so friendly and helpful!! Jasmine checked me in and check in was very swift. We will stay here every time
I don't believe I ever stayed anywhere that the staff was this friendly. From the moment of check-in until we checked out, this staff was always speaking, making conversation and making their guests feel at home. Clean rooms and the staff were constantly cleaning everywhere. Which is awesome, because I can't stand a dirty hotel. They have an indoor pool with a handicap access chair lift. The outside patio has 3 gas grills, a flat top grill, and a smoker to cook on if you don't want to go out to eat, and the rooms have a small kitchenette. They have extra cooking accessories, utensils and equipment you can borrow if you don't have it in your room. If I ever get back to Carlsbad for a stay, this will be the place.
The hotel is clean but the decor and furnishings could use an update. The kitchenette was adequately stocked but just bare essentials. My biggest complaint is that the hotel does not offer any breakfast options. The front desk personnel were friendly and told us there was fruit available in a room off of the lobby, but we would have preferred more breakfast options.