酒店回复: It was a pleasure welcoming you to the Aloft Sarasota, Victoria! We're happy that you appreciated our comfortable, well-appointed accommodations, restful environment, and delicious morning coffee. Thank you for taking a moment to share your fantastic review, and we hope you'll think of us when planning your next getaway!
酒店回复: Adan, it was a pleasure welcoming you and your family to the Aloft Sarasota! Thank you for taking a moment to comment on our fantastic setting, beautiful accommodations, terrific amenities, and caring team. Patrick will appreciate your praise and we all hope you’ll think of us when planning your next family getaway!
酒店回复: Alicia, thank you for staying at the Aloft Sarasota and for acknowledging our exceptional staff! We're glad you enjoyed your experience, although we regret any confusion regarding coffee availability. Coffee is available 24 hours a day at our snack bar, Re:fuel by Aloft, and we're sorry if this wasn't clear. We look forward to welcoming you back and hope you'll enjoy all the amenities we offer!
2.0分
商务出差
原文
翻译提供方：Google
他们没有给我他们所宣传的和我所付钱的房间，谁知道要收 50 美元的钱。
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酒店回复: We regret that your room wasn't what you expected, Gabriel. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in, and at that point, we may be limited by availability. Please know that an incidental hold is placed on your card and is released upon checkout, minus any ancillary charges you may have made. Your back will complete the transaction on their end. We hope to have a chance to change your impression of us.
2.0分
情侣出游
原文
翻译提供方：Google
工作人员很可爱。房间总是潮湿，床也不是很好，即使放了 5 分钟水也没有变暖。
不过我想再补充一点，每个人都非常友善
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酒店回复: We’re grateful for your kind words about our team, Amanda. It’s wonderful to know their warmth made a positive impact on your stay. We’re sorry your room didn’t offer the level of comfort you deserved, however, and we’ll be looking into your comments to make improvements. We hope you’ll give us another chance to deliver a better experience next time.
5.0分
家庭亲子
原文
翻译提供方：Google
位于中心位置。我们从坦帕出发在家度假。提供代客泊车和步行服务！很棒的小度假胜地
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酒店回复: Christine, it’s always a pleasure to welcome you for a Sarasota staycation! We agree that the ease of valet parking and being able to explore on foot makes for a perfect getaway, and we’re so happy you enjoy it here. We're already looking forward to your next visit!
整体入住体验不错。健身房和泳池设施很棒，非常干净。唯一值得一提的是，没有客房服务人员来打扫房间，也没有提供干净毛巾。
地理位置绝佳，步行即可到达各种景点、商店、餐厅和酒吧，非常方便。晚上城市也很有活力。
楼下的酒吧很不错。
就是办理入住时，向前台支付的押金要很久才能退回到银行账户。
很吵
我觉得这家酒店严重缺乏维护，尤其是房间。
而且有两部电梯，却只有一部正常运转？！浴室水槽里的冷水也出问题了。
我觉得这家酒店严重缺乏维护。有两间房间和一部电梯，却只有一部正常运转。浴室水槽里的冷水也出问题了。
非常舒适和干净
床和枕头非常舒适，暖通空调系统舒适安静（这是酒店常见的问题，这一点非常好）。非常干净。房间虽小但很好。灯光有点刺眼，不舒适，但属于现代装饰风格。房间里的咖啡需要每天更新，因为他们每隔一天才打扫一次房间。早上大堂的免费咖啡质量极佳，我对大堂的咖啡非常满意。
很棒的住宿地点
我们一家临时预订了萨拉索塔之旅，这家酒店非常完美。从办理入住手续到房间的清洁和舒适，Patrick 都非常耐心和乐于助人，接待了我们 12 个人，床也很棒，303 号房间很宽敞，角落窗户可以采光。地理位置优越，步行即可到达餐厅。周五晚上有一家酒吧提供现场音乐表演，还有台球桌和休息区供您放松。绝对推荐！
这家酒店除了大堂为客人提供咖啡或茶之外，其他设施一应俱全。对于一家一切都非常好的酒店来说，这似乎很奇怪。
员工在办理入住手续和办理入住手续后都提供了出色的帮助。
他们没有给我他们所宣传的和我所付钱的房间，谁知道要收 50 美元的钱。
工作人员很可爱。房间总是潮湿，床也不是很好，即使放了 5 分钟水也没有变暖。
不过我想再补充一点，每个人都非常友善
位于中心位置。我们从坦帕出发在家度假。提供代客泊车和步行服务！很棒的小度假胜地