酒店回复: Dear Guest, Thank you so much for your lovely feedback! We're truly happy to hear that you enjoyed your spacious and peaceful room - it means a lot to us, especially knowing how lively the city can be. We're also glad you liked our breakfast selection! It’s always a pleasure to know our guests feel comfortable and well taken care of. We hope to welcome you back with open arms very soon!Sincerely,Senka S. Guest Relations Specialist
酒店回复: Dear Guest, Thank you very much for your tlovely review. We’re delighted to hear that you enjoyed our amazing location, clean facilities, and the high level of service throughout the hotel. A special thank-you for highlighting our Therapist Milica— your kind words will be shared with her.Regarding the room upgrade, kindly note that the non-refundable rate booked in advance cannot be changed prior to arrival. Once you arrived, we were happy to offer the best available option. As requested, we upgraded you to the Executive Apartment, the only one of its kind in the hotel and normally offered at a much higher rate, which we were pleased to provide at a special price.We’re glad you enjoyed the added comfort, amenities, late check-out, and airport transfer. Thank you again for your valuable feedback, and we truly look forward to welcome you back on your next trip to Belgrade.Warm regards from whole Envoy Team,Senka Guest Relations Specialist
酒店回复: Dear Oriana,Thank you so much for taking the time to share another lovely review with us! 🌟We’re truly happy to hear that your return stay was just as comfortable and enjoyable as your first one. It’s our pleasure to assist with luggage storage, and we’re glad that having your suitcases already placed in your room made your check-in smoother and more welcoming. Small details like this are very important to us.It’s wonderful to know that you continued to enjoy the cozy atmosphere, our breakfast, and the warm hospitality from our team throughout both stays. Your kind words are a great motivation for all of us.Thank you once again for choosing our hotel and for your trust in us. We sincerely look forward to welcoming you back on your next visit!Warmest regards,Senka Guest Relations Specialist
酒店回复: Dear Valuable Guest, Thank you so much for taking the time to leave us such a positive feedback. We are pleased to hear you enjoyed our tidy facilities, delicious breakfast and amazing location. Although we’re situated right in the heart of Belgrade’s city center, we’re glad that our hotel still offers a peaceful and relaxing atmosphere. We enjoyed the time spent with you and we can not wait to welcoming you back again, for another memorable stay. Sincerely,Senka S. Guest Relations Specialist
酒店回复: Dear Valuable Guest, Thank you so much for sharing your feedback. We are very sorry that your stay did not meet your expectations.During your stay, our team did their best to assist you and we offered you another room of the same category free of charge, however you preferred to remain in the original room. We also explained that the issue with the air conditioner was a technical matter and that our team was available to help resolve it. Regarding the temperature display, we explained that the number on the screen does not change immediately, even though the temperature in the room does adjust, and the display resets after some time.We truly regret that this situation affected your experience. Please rest assured that this is not something that typically happens, and we always strive to ensure our guests have a comfortable and pleasant stay.Your feedback is very important to us, and we sincerely hope you will give us another opportunity in the future to restore your confidence and show you the level of service that makes our hotel a place many guests enjoy returning to again and again.Kind regards,Senka Guest Relations Specialist
5.0分
标准单人房
独自旅行
非常棒!位置更好,服务也很好,早餐也不错。
这个酒店就在最繁华大街的边上,离塞尔维亚要塞和多瑙河很近,走路10分钟。下次如果去,还会选择这里。
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酒店回复: Dear Valuable Guest, Thank you so much for this lovely review! We’re thrilled that you enjoyed our prime location, the great service, and the breakfast. Being so close to the lively street, the Serbian Fortress, and the beautiful Danube River really is something special, and we’re glad it added to your experience.It means a lot to us that you’d choose to stay with us again—we truly can’t wait to welcome you back on your next visit!Warm regards,Senka Guest Relations Specialist
酒店回复: Dear Valuable Guest, Thank you for your kind feedback. As a small boutique hotel, our goal is always to provide fresh and high-quality service. During periods with a limited number of guests, we occasionally offer breakfast à la carte to ensure everything is prepared fresh and avoid unnecessary waste. Under normal circumstances, breakfast is served as an open buffet. We truly appreciate your understanding and hope to welcome you again very soon.Wishing you all the best.Sincerely,Senka Guest Relations Specialist
不错!房间宽敞、明亮、采光,酒店地处闹市,房间内很安静,应该是隔音太好了,早餐品种丰富,总体还算巴适!
谢谢!明年见!我每年都会来塞尔维亚的!以后说不定我要带上一位塞尔维亚的大美女一起坐中国南方航空,从贝尔格莱德直飞中国,带她好好游玩中国🇨🇳🇨🇳的大好河山!
非常好的酒店,地点就在米哈伊洛大公街上。 原订了两间不可取消特大床,订好后出行前想换成套房,酒店没同意。到了酒店前台后,加了80欧升级成了套房,再加20欧补了一份早餐,总价格比直接在携程预订套房贵了大几百,携程价格真的极其优惠。但是前台升级套房,酒店赠送了延迟到午后一点退房,以及机场送机服务。 酒店无论是前台还是客房,餐厅的服务都非常好,尤其表扬负一楼的水疗前台女性工作人员,极其温和热情。 房间一尘不染,也参观了原定的标准特大床房,稍微简陋些,套房设施配套好很多,还有个大阳台。早餐虽然品类不多,但该有的都有。
元旦1号到4号住了3晚后我们去了其他城市,5号回来继续入住,3个行李就寄存在了这个酒店,前台小姐姐非常爽快地帮我们寄存了行李。回来再办理入住时,前台告诉我们已经把我们寄存的行李放在房间里了,很暖心,如同前3晚的体验一样,一如既往地舒适温馨,早餐依然非常棒,酒店所有员工都很热情友善。下次还会来
非常好的酒店,位于步行街的背面,闹中取静。是不格莱的始中心的中心。要塞和去广场都是步行可达。酒店干净整洁,早餐对于欧洲的酒店而言也丰盛。
1、空调有很大噪音(视频还没现场声大),但温度永远22左右…嫌吵?那你开一会关一会吧。调房?加钱!不加钱?那你每天中午去问前台有没有合适调的吧…
2、房间热水壶壶嘴过滤网又锈又脏,找不到拍的照片了,可脑补
3、每天一大早楼下收拾垃圾的人和车得闹腾一小时左右,太早四处安静所以住六层都清晰可闻
非常棒!位置更好,服务也很好,早餐也不错。
这个酒店就在最繁华大街的边上,离塞尔维亚要塞和多瑙河很近,走路10分钟。下次如果去,还会选择这里。
非常喜欢这家酒店,到处都温馨舒适,氛围很好。服务一流,地理位置绝佳,旁边就有商店和超市。早餐很棒,为不同饮食习惯的客人提供了多种选择。健身房也非常好,很方便。
就在那个啥大街上,整栋都是这个酒店,所以安全性很高,服务也很好,前台挺热情的,虽然没提前入住,但是一楼也很多沙发
早餐开到11点,库库吃就是了
健身房在负一楼🏋️就是挺多器械看不懂,不过房间和这里都有体重秤,还有毛巾 冰箱里有瓶装水,负一楼还可以洗澡
酒店不是大规模的
卫生:比较干净
服务:早餐如果不是工作日是点餐模式 需要等一会儿时间
我们深夜才到,房间已经准备好了,给女儿准备的沙发床也铺好了,这真是太及时了,因为我们舟车劳顿。房间很舒适干净,浴室也很舒服,员工有礼又热情。谢谢!