酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
原文
翻译提供方：Google
很棒的酒店和位置
酒店回复: Thanks!!
3.0分
其他
原文
翻译提供方：Google
没有热水浴缸。
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酒店回复: Thank you for your feedback! We’re glad you chose to stay with us and appreciate you taking the time to leave a review. While we currently do not have a hot tub, we’re always looking for ways to improve our guest experience and will definitely keep this suggestion in mind for the future. We hope to welcome you back again soon!
4.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for staying with us!
1.0分
其他
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The water pressure was next to nothing. Could not take a shower.
The other customers were loud and slamming doors.
The night young lady at the front desk was not professional and did not make eye contact or smile the entire process. Not welcoming at all.
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酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the experience you described, as it falls far below the standards we strive to provide.I’m very sorry to hear about the low water pressure and the inconvenience it caused during your stay. Our maintenance team has been notified, and we are addressing this issue immediately to ensure it does not happen again. We also regret the disturbances from other guests—your comfort is important to us, and we will be increasing our nightly rounds to help minimize noise.Additionally, I’m disappointed to hear about your interaction with our front desk team. This is not the level of hospitality we expect, and I will be reviewing this with the staff member involved to ensure proper training and guest service expectations are met.We value your feedback and would appreciate the opportunity to make this right. If you are open to it, please reach out to me directly so we can discuss your experience further.Thank you again for bringing these concerns to our attention.
1.0分
商务出差
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When we asked for drinking water during breakfast, the receptionist was mean and said, if you want water, you can buy a bottle of water. I definitely do not recommend this hotel.
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酒店回复: Thank you for taking the time to share your feedback. Please accept our sincere apologies for the experience you had during breakfast. The situation you described does not reflect the level of service we strive to provide. We will be addressing this matter with our team immediately to ensure it does not happen again.We truly value your comments as they help us improve, and we hope you might consider giving us another opportunity to provide you with the warm, welcoming experience that our guests deserve.
4.0分
商务出差
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Clean room, comfortable, seating areas, and work desk. Very clean bathroom and refrigerator. The carpet could use a good cleaning. The staff were all very friendly and willing to accommodate as best as possible. Breakfast was fully stocked and set up nicely with plenty of continental choices. I would recommend this hotel. The parking lot is well lit and door locks are secure.
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your stay and appreciated our clean rooms, friendly staff, and well-stocked breakfast. It’s wonderful to know that you felt comfortable and secure during your visit.We appreciate your comment about the carpet and will be sure to address it with our housekeeping team to ensure it meets our usual high standards.Thank you again for your kind recommendation — we hope to welcome you back soon for another pleasant stay.
服务一般，待改善！
各方面一般般 比较老气 另外就是很旧了 很多都是墨西哥人居住 路对面有个沃尔玛是加分项 其他的看不出来拉
设施：可以
卫生：一般般
环境：普通
为什么要收取我usf 35美金？还没有退给我。
房间非常脏（我拍了照片），电梯非常吵，而且员工说他无能为力。不好的地方是你需要提前付款
很棒的酒店和位置
没有热水浴缸。
好的
The water pressure was next to nothing. Could not take a shower.
The other customers were loud and slamming doors.
The night young lady at the front desk was not professional and did not make eye contact or smile the entire process. Not welcoming at all.
When we asked for drinking water during breakfast, the receptionist was mean and said, if you want water, you can buy a bottle of water. I definitely do not recommend this hotel.
Clean room, comfortable, seating areas, and work desk. Very clean bathroom and refrigerator. The carpet could use a good cleaning. The staff were all very friendly and willing to accommodate as best as possible. Breakfast was fully stocked and set up nicely with plenty of continental choices. I would recommend this hotel. The parking lot is well lit and door locks are secure.