There is construction around the place, but parking was fine. The room was cool, comfortable, and met our needs for the night. It was quick and easy check in and out.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Huntsville. We're glad to hear that the room was comfortable and met your needs, and that you found our check-in and check-out process efficient.We hope to continue to provide great experiences for you at Red Roof. We look forward to having you visit with us again in the future.Sincerely,JannaRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
Overall nice stay. The room was clean and comfortable. Staff was super nice. Best hotel up to date we have stayed in Huntsville.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Huntsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially to know that you found your room clean and comfortable, and that our staff provided excellent service. Knowing we're the best hotel you've stayed at in the area is truly gratifying.At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ZyRed Roof ManagementRediResponse Specialist
5.0分
商务出差
Very friendly. Clean. The beds were not queen size and the jacuzzi is permanently out of order. Pool was clean.
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酒店回复: Dear Recent Visitor,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Huntsville. We sincerely appreciate your comments and are delighted you found our staff very friendly and the hotel clean. However, we regret to hear that the bed size did not meet your expectations.Thank you for sharing your feedback with us. We look forward to welcoming you back to Red Roof soon.Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
商务出差
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The stay was affordable and very suitable for my needs. The staff was super nice friendly and helpful. Like very very nice. They were very attentive to accommodate any special needs coffee..creamer sugar etc. The priperty is has been there a while but had been updated. Hey its not a 5 star hotel ..but for the price an excellent decision..no bed bugs clean sheets plenty of towels..liquid soap dispensers in walk in shower comfortable bed..really dont need much more than that at a hotel
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酒店回复: Dear Valued Guest, Thank you for sharing your experience at Red Roof PLUS+ Huntsville. It's wonderful to hear that our hotel met your needs so well and that you found it affordable and suitable. We are especially pleased you appreciated our staff's friendliness and attentiveness, they truly aim to provide excellent service.Your positive feedback is greatly appreciated and motivates our team to maintain our high standards. Thank you for choosing Red Roof. We hope to welcome you back to our hotel again soon for another fantastic stay.Sincerely,ViktorRed Roof Management RediResponse Specialist
2.0分
其他
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Bossy front desk man.
Rooms were eh. They were hot and stuffy. Drove 20 hours. Just to show up and the man at the front desk was extremely rude telling us what food and drinks we can’t have in the room. Probably won’t be staying there again.
2.0分
其他
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Not as advertised. Don’t match pictures.
This does NOT look like the pictures or match the description. Immediately when you come in, there’s a terrible smell. The person working the desk was not friendly and just very transactional. Our room was super hot when we got there and had another terrible smell. Leather was peeling off the chairs, paint was peeling off the walls. It was awful and overpriced. No coffee in the morning even though there’s a sign that says there is.
Two good things- pool was clean and bedding was comfy.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Huntsville. I am happy to hear that you found the pool to be clean and the bedding to be comfy, however, you indicated that you were unsatisfied due to our hotel not being a reflection of the pictures, the unpleasant odor, and the other highlighted concerns. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,SharmaRed Roof Management RediResponse Specialist
1.0分
商务出差
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Paid for an upgraded nonsmoking room. All rooms in town were booked due to graduation. My room had chewing gum stuck on the wall, reeked of a dilapidated RV whose owner smoked for 90 years. Clean sheets though. I could hardly breathe. Window opens but no screen as it was pushed out on the ground. Worst hotel stay in 49 years.
4.0分
商务出差
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Good place
I was very happy the 10 days I stayed the only thing I would complain about was the ac it was set on 64 was not 64 and was not cold and it would keep turning off
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酒店回复: Dear Angela, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Huntsville. I am pleased to read that you were very happy with your stay. Nevertheless, I am saddened to read about the faulty Ac you reported. Feedback from our guests is always welcomed at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans permits.Sincerely,VeroniqueRed Roof Management RediResponse Specialist
4.0分
其他
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A bed to sleep in
Beds were comfortable. Bathroom was really really small. Carpets on the stairs and hallway are nasty looking. Pool was clean but no chairs to set in.
这栋楼一如既往地干净整洁。我在这里住过几次。工作人员真的非常友善，善解人意，会尽力配合。他们会尽量解决问题，然后晚上可能也会帮忙。工作人员非常棒，因为我有时会很早就到，因为我通常会在上班前过来放下行李就去上班。即使是凌晨四五点，他们也像下午两三点一样热情周到。这里是个很棒的住宿地点，位置还可以，就是附近没什么吃的。餐厅通常离得有点远，但步行就能到，这对于工作日下班回家的人来说是个不错的小惊喜。
There is construction around the place, but parking was fine. The room was cool, comfortable, and met our needs for the night. It was quick and easy check in and out.
Overall nice stay. The room was clean and comfortable. Staff was super nice. Best hotel up to date we have stayed in Huntsville.
Very friendly. Clean. The beds were not queen size and the jacuzzi is permanently out of order. Pool was clean.
The stay was affordable and very suitable for my needs. The staff was super nice friendly and helpful. Like very very nice. They were very attentive to accommodate any special needs coffee..creamer sugar etc. The priperty is has been there a while but had been updated. Hey its not a 5 star hotel ..but for the price an excellent decision..no bed bugs clean sheets plenty of towels..liquid soap dispensers in walk in shower comfortable bed..really dont need much more than that at a hotel
Bossy front desk man.
Rooms were eh. They were hot and stuffy. Drove 20 hours. Just to show up and the man at the front desk was extremely rude telling us what food and drinks we can’t have in the room. Probably won’t be staying there again.
Not as advertised. Don’t match pictures.
This does NOT look like the pictures or match the description. Immediately when you come in, there’s a terrible smell. The person working the desk was not friendly and just very transactional. Our room was super hot when we got there and had another terrible smell. Leather was peeling off the chairs, paint was peeling off the walls. It was awful and overpriced. No coffee in the morning even though there’s a sign that says there is.
Two good things- pool was clean and bedding was comfy.
Paid for an upgraded nonsmoking room. All rooms in town were booked due to graduation. My room had chewing gum stuck on the wall, reeked of a dilapidated RV whose owner smoked for 90 years. Clean sheets though. I could hardly breathe. Window opens but no screen as it was pushed out on the ground. Worst hotel stay in 49 years.
Good place
I was very happy the 10 days I stayed the only thing I would complain about was the ac it was set on 64 was not 64 and was not cold and it would keep turning off
A bed to sleep in
Beds were comfortable. Bathroom was really really small. Carpets on the stairs and hallway are nasty looking. Pool was clean but no chairs to set in.