酒店回复: Dear Emanuele,Thank you for sharing your review and letting fellow travelers know what to expect when joining us. We’re delighted by your kind words about our Grand Isle team and the warm welcome they provided—it fills us with pride to see their efforts recognized. We also appreciate your added feedback and apologize if you were hoping for evening shows and entertainment.We hope our tranquil setting inspires a return visit, and we look forward to welcoming you back in the months and years ahead.All the best,Shona PerryGeneral Manager
5.0分
情侣出游
原文
翻译提供方：Google
一切都很完美，酒店非常漂亮和干净。
唯一的缺陷是，除了少数例外，工作人员平均不友好和粗鲁。
3.0分
朋友出游
原文
翻译提供方：Google
美丽的酒店，宽敞的房间，但服务有点缺乏，但工作人员非常愉快
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酒店回复: 亲爱的 Célia，感谢您的入住和分享。正如您的评论所述，我们宽敞的套房如同私人会所，俯瞰碧绿的大海。我们很高兴得知我们住宅式的套房为您提供了如此优质的服务。我们感谢 Grand Isle 团队的额外赞誉，并希望在未来的岁月里再次欢迎您的到来。此致，Joe Eustice 总经理 Grand Isle Resort
4.0分
家庭亲子
原文
翻译提供方：Google
地理位置优越
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酒店回复: Dear Aman,Greetings from your many friends overlooking the sandy white beaches in Exuma, and thank you for sharing your review. We are thrilled to know that your time on the island was so well enjoyed, and we hope the future soon brings us together again.All the best,Shona PerryGeneral Manager
5.0分
情侣出游
原文
翻译提供方：Google
非常宽敞、现代化的公寓，配有所有最大的舒适设施和配件。
到处都有非常友善和专业的工作人员，餐厅价格过高。
4.0分
家庭亲子
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The staff was VERY nice and friendly. There were very limited dining options, and the dinning was almost offensively over-priced. It wouldn't have been that bad except that there are really not many choices to go and eat. This is not a resort, but rather it is more like an air bnb community. I probably would not stay there again, and not that it was bad, but it just wasn't where I would want to revisit when going to Exuma. There was not much to do within the compound.
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酒店回复: Dear James,Greetings from Exuma, and thank you for sharing your review. While we are delighted to have earned your high marks and appreciate your kind words regarding the warm welcome provided by our team, we are sorry to learn that our various amenities and activities, both on the resort, or coordinated nearby, fell short in entertaining you and yours. Our pools, beaches, and in-house spa are ideal for those seeking a more relaxing retreat, while ATV tours, feeding the stingrays, and swimming with the pigs are more ideal activities for those seeking adventurous memories. We again apologize if these options were not known, and we appreciate your added feedback regarding your culinary impressions as well.On behalf of all of us, the pleasure was fully ours, and we hope you’ll one day visit again, as we’d like nothing more than a second chance to earn your full seal of approval. Until then.All the best,Shona PerryGeneral Manager
5.0分
其他
As a regular quest to this property, i am pleased with the physical property and services in all areas.
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酒店回复: Dear Charles,Greetings from Exuma. We are thrilled to learn that your time at the resort was so highly enjoyed, and we thank you for taking a moment to let your fellow travelers know what they can expect when joining us. We trust our tropical grounds left a lasting impression and we hope we’ll soon have the chance to welcome you again.Warm regards,Shona PerryGeneral Manager
不考虑顾客
我不知道从哪里开始，我们的住宿真是一场惨败......
- 首先，我们的初始航班因暴风雨而取消。我们的约会被改到了第二天晚上。我要求当晚做出商业姿态，但没有得到满足，我很快意识到这是在浪费时间。他们一直告诉我：“做出商业举动不符合度假村的政策！”我们会重拾同情心！
- 我们很晚才到达度假村，在机场等了超过 24 个小时...你好接待处，没有丝毫的笑容，她和我们说话时甚至都不看我们一眼。
- 我们预订了一间海景房。我正在为您发布风景照片！ 😂！所以他们向我解释说经理认为这是海景！我们对海景的想法完全不一样啊！他们网站上的照片具有误导性，完全不是同样的景色！
当你问他们时，他们只是一遍又一遍地重复：“我明白，我明白”，甚至都不看你一眼！
- 进入房间后，我们发现第三个孩子的床不见了……尽管他们已经收到警告。有人给我们送来了一张折叠床，旁边还有床单。铺床是我们的职责。
- 凸窗窗帘坏了。整个客厅的门都保持关闭状态。他们被告知，没有反应
- 我的两个儿子被臭虫咬了！
- 我很少在他们的餐厅吃到这么糟糕的食物！冷冻食品不好。
继续前行！
埃克苏马最棒
非常棒，绝对是顶级的——接待服务很棒，小屋超级漂亮，床也睡得很舒服，一切都很好，10/10
圣诞前夜去的 Grill On 23 餐厅服务很差。一位服务员态度很差，故意拒绝为我们点餐。等了 30 分钟后，尽管餐厅里只有一半空着，她终于开始为我们点餐，但故意跳过了我们中的一个人，即使他点了餐，让他们没有晚餐。
很棒的酒店，乐于助人的员工，唯一的缺点是几乎没有娱乐和动画。
一切都很完美，酒店非常漂亮和干净。
唯一的缺陷是，除了少数例外，工作人员平均不友好和粗鲁。
美丽的酒店，宽敞的房间，但服务有点缺乏，但工作人员非常愉快
地理位置优越
非常宽敞、现代化的公寓，配有所有最大的舒适设施和配件。
到处都有非常友善和专业的工作人员，餐厅价格过高。
The staff was VERY nice and friendly. There were very limited dining options, and the dinning was almost offensively over-priced. It wouldn't have been that bad except that there are really not many choices to go and eat. This is not a resort, but rather it is more like an air bnb community. I probably would not stay there again, and not that it was bad, but it just wasn't where I would want to revisit when going to Exuma. There was not much to do within the compound.
As a regular quest to this property, i am pleased with the physical property and services in all areas.