Super nice hotel, the complimentary pulled pork on a bun Wednesday evening was a bonus after a long day
Beds were comfy and room was clean and spacious
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酒店回复: Thank you for the great review of our hotel at the Canalta Hanna! We are glad that you enjoyed your stay and the staff treated you well. We hope to see you again very soon.
5.0分
其他
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Seeking other CANALTA hotels to stay at!!!
BEST BREAKFAST we have ever had at a hotel. Super clean, very friendly and helpful. The only thing is that there is no elevator so if you have issues with stairs, you might want to request the ground floor.
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酒店回复: Hi Wendy,Thank you so much for the wonderful feedback about your stay at the Canalta Hanna. We were pleased you really enjoyed the breakfast and options we have available to start your day right. We also value you noticing how clean the hotel is and glad you received the best service ever. We do hope to have you stay again soon.
2.0分
其他
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Downside/upside
Our room was thankfully on the ground level as there is no elevator. However, it had a strong cat urine odour and the tv didn’t work. Several calls to the front desk resulted in dropped calls with no follow-up. The complimentary guest snack food service in the evening and hot breakfast next morning was appreciated. Hotel management was advised of our concerns.
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酒店回复: Hi Marion,We very much appreciate your comments regarding your stay at the Canalta Hanna. I will be sure to share your feedback with our team. I am sorry to hear, however,the odor in the room and the service calls that were not answered properly and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.
4.0分
其他
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There was popcorn on the bedspread when we arrived and the desk chair was stained and looked dirty.
In the bathroom, the shower pressure was weak and the hot water was moderate at best.
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酒店回复: Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room wasn’t acceptable at the time of your arrival and appoligize greatly. I appreciate you letting us know so we can make sure this is rectified right away. We hope you give us another chance soon, so we can share an even more positive experience.
5.0分
家庭亲子
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I'm not sure if the property had an elevator or not. The rooms are also a little outdated and our bathtub drain didn't go as fast as need for even a shower. Other than that, it was perfect.
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酒店回复: Thank you so much for your feedback, I really appreciate it so we can fix any issues you encountered. We do not have an elevator unfortunately however we do have rooms on the ground level to rent to make it easier if needed. Thank you again and hope to have you stay again soon.
5.0分
情侣出游
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It was clean, which is very important. The staff were very friendly. The room was spacious.
The coffee maker in the room didn’t work or at least we couldn’t get it to work.
The breakfast was amazing.
The parking lot could use a re-surfacing but overall it was all wonderful and we will come again.
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酒店回复: Thank you for providing feedback on your recent experience at Canalta Hanna. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. Plus we had our parking lot filled in as it was getting rough I agree. We look forward to seeing you again soon
5.0分
其他
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Top Notch Accommodations
This hotel provided excellent service, an immaculate room, an incridible breakfast, and all the amenities a traveler needs within walking distance. I highly recomment this hotel. Also, the price was very reasonable.
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酒店回复: Hi Liz,Thank you so much for the lovely review, I really appreciate the feedback about the excellent service you recieved as well as the great breakfast options and clean room. I do hope to have you stay again soon.
4.0分
家庭亲子
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We stayed at this hotel after going to Drumheller and it was all booked up. The hotel itself was good, clean and lots of parking. There is a restaurant in the lot and has a gas station right beside it which made it very convenient. The breakfast was great and the staff was super friendly. There is a hot tub and very nice gym as well. I would say for our family it was fine for one night, but I wouldn't book it for any longer as there isnt anything to do in the town and no pool for the kids.
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酒店回复: Jenalee, thank you so much for your review! We're happy to hear that our front desk staff were friendly and helpful throughout your visit. It was our pleasure to help create a wonderful experience for you, and we truly appreciate your valuable insights about our amenities and dining area! We truly hope you'll be back again soon for another pleasant stay here at Canalta Hanna. Thanks again for your great rating!
5.0分
商务出差
The ladies at the front desk are amazing. Clean and quiet room, soft bed, love it
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酒店回复: Good day,Thank you so much for your review! We're happy to hear that our front desk staff were friendly and helpful throughout your visit. It was our pleasure to help create a wonderful experience for you, and we truly appreciate your valuable insights about our rooms and beds! We truly hope you'll be back again soon for another pleasant stay here at Canalta Hanna. Thank you again.
4.0分
家庭亲子
Just off Hwy 9. Clean and close to amenities (gas, food). Breakfast was very good as well.
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酒店回复: Thank you for sharing this positive review. We appreciate our location here in Canalta Hanna just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.
Super hotel with super comfy bed
Super nice hotel, the complimentary pulled pork on a bun Wednesday evening was a bonus after a long day
Beds were comfy and room was clean and spacious
Seeking other CANALTA hotels to stay at!!!
BEST BREAKFAST we have ever had at a hotel. Super clean, very friendly and helpful. The only thing is that there is no elevator so if you have issues with stairs, you might want to request the ground floor.
Downside/upside
Our room was thankfully on the ground level as there is no elevator. However, it had a strong cat urine odour and the tv didn’t work. Several calls to the front desk resulted in dropped calls with no follow-up. The complimentary guest snack food service in the evening and hot breakfast next morning was appreciated. Hotel management was advised of our concerns.
There was popcorn on the bedspread when we arrived and the desk chair was stained and looked dirty.
In the bathroom, the shower pressure was weak and the hot water was moderate at best.
I'm not sure if the property had an elevator or not. The rooms are also a little outdated and our bathtub drain didn't go as fast as need for even a shower. Other than that, it was perfect.
It was clean, which is very important. The staff were very friendly. The room was spacious.
The coffee maker in the room didn’t work or at least we couldn’t get it to work.
The breakfast was amazing.
The parking lot could use a re-surfacing but overall it was all wonderful and we will come again.
Top Notch Accommodations
This hotel provided excellent service, an immaculate room, an incridible breakfast, and all the amenities a traveler needs within walking distance. I highly recomment this hotel. Also, the price was very reasonable.
We stayed at this hotel after going to Drumheller and it was all booked up. The hotel itself was good, clean and lots of parking. There is a restaurant in the lot and has a gas station right beside it which made it very convenient. The breakfast was great and the staff was super friendly. There is a hot tub and very nice gym as well. I would say for our family it was fine for one night, but I wouldn't book it for any longer as there isnt anything to do in the town and no pool for the kids.
The ladies at the front desk are amazing. Clean and quiet room, soft bed, love it
Just off Hwy 9. Clean and close to amenities (gas, food). Breakfast was very good as well.