Staff were very welcoming and helpful. The rooms were clean and comfortable. Pool and hot tub were very nice
酒店回复: Thanks so much!
5.0分
家庭亲子
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This is a great property, especially for a small town with limited options. The staff were super friendly and rooms were great too - kudos to the house-keeping department (Thank you for nice clean rooms)!!
The only thing I would suggest is having a small gathering/ bar area or somethhing as it's difficult when you're from out of town and theres absolutely nothying available and nothing in town is open. Some people on vacation don't want to go to bed by 10:00 o'clock and not all contractors go home for the weekend. I think you're missing out on a real business opportunity here.
Other than that, great stay!
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酒店回复: Thanks so muchfor the wonderfjul comments! I appreciate the top marks and wonderful comments. A small bar or restaurant was considered and at the current time isn't feasible but perhaps in the future. Have a wonderful day!
2.0分
其他
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When informed upon check-in that pool and hot tub were closed we asked for a discounted rate. Was advised we could gladly cancel our reservation with no penalty and find other accommodations. Could not believe management supported that approach and as they were off site was given email contact. Sent email to find out that’s exactly how management thought to rectify situation. Without those two amenities this property is vastly over-priced. Won’t be staying here again and advise all future customers to call first to check on hotel amenities. If pool is closed I wouldn’t pay more than $200/night for this property. Also - no need for standard management reply to my concerns saying reach out to discuss my experience. I did reach out while there and management did reply. They were well aware of my concerns and only offered us to go elsewhere.
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酒店回复: Hello ChrisThank you for sharing your experience at our hotel. We have looked into your stay and found the following information. Our pool was indeed placed out of order for five days due to heater issues. We immediately placed alerts on all on the ******* site to ensure guests were able to make an informed decision. The alerts were up by August 26th. The Guest Services Agent that checked you in actually showed you the alert from the ******* website. . On August 28th you booked your room with the alert clearly in place. Adjustments to rates were already in place. A text alert was also sent the morning you were due to arrive to all guests with a valid phone number provided. Upon arrival you requested a further discount which was denied. We did however offer you a penalty free cancellation so that you could stay at another hotel - an offer you declined. At that point you continued to demand a manager, a phone number or other contact as well as a discount. I certainly respect your choice to stay elsewhere.
5.0分
商务出差
Perfect stay!
Room was spotless, staff were very friendly, parking was a breeze.
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酒店回复: Hi Karen!Thank you for the wonderful review. I appreciate the wonderful comments and will share them with my team. We hope to welcome you again.
4.0分
商务出差
Always a nice stay. Clean, comfortable rooms and staff are great.
酒店回复: Thank you for your loyalty!
5.0分
其他
The hotel is what we expect. The team were helpful and polite. Clean with well lit parking.
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酒店回复: Hello Jeremy!Thank you for the wonderful review. We hope to welcome you again.
4.0分
家庭亲子
Very comfortable beds. Good breakfast but pricing is outrageous at $300 bucks per night for a 2 queens room.
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酒店回复: Thank you for taking the time to post a review about your stay. I am happy to see you enjoyed your stay and the breakfast. Rates are affected by market demand, room type and the number of guests. I do see that you paid 255 before taxes and stayed on a Wednesday night when demand was very high. I hope that we have another opportunity to welcome you.
5.0分
家庭亲子
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The Hotel was clean and the staff were very friendly. I would recommend this hotel for sure.
Loved that there were outdoor BBQ’s for guests to use. Very unique idea.
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酒店回复: Hi Nancy!hank you for the great review! We have had BBQs for a few years but this year we are really focused on outdoor living space. Our BBQ put will soon have a roof lights and electricity to make it even better and outdoor games are now provided Thank you for being our guest!!
4.0分
商务出差
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Overall was good. I found housekeeping a bit “pushy”. I had the do not disturb sign on the door and they knocked twice. I felt like I was being rushed out the door on check out day, even though I was still well within the allotted check out window.
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酒店回复: Hi CaitlinThank you for your feedback. I will discuss the premature knocking with my team top ensure it is a learning experience. We appreciate your business.
物有所值
Staff were very welcoming and helpful. The rooms were clean and comfortable. Pool and hot tub were very nice
This is a great property, especially for a small town with limited options. The staff were super friendly and rooms were great too - kudos to the house-keeping department (Thank you for nice clean rooms)!!
The only thing I would suggest is having a small gathering/ bar area or somethhing as it's difficult when you're from out of town and theres absolutely nothying available and nothing in town is open. Some people on vacation don't want to go to bed by 10:00 o'clock and not all contractors go home for the weekend. I think you're missing out on a real business opportunity here.
Other than that, great stay!
When informed upon check-in that pool and hot tub were closed we asked for a discounted rate. Was advised we could gladly cancel our reservation with no penalty and find other accommodations. Could not believe management supported that approach and as they were off site was given email contact. Sent email to find out that’s exactly how management thought to rectify situation. Without those two amenities this property is vastly over-priced. Won’t be staying here again and advise all future customers to call first to check on hotel amenities. If pool is closed I wouldn’t pay more than $200/night for this property. Also - no need for standard management reply to my concerns saying reach out to discuss my experience. I did reach out while there and management did reply. They were well aware of my concerns and only offered us to go elsewhere.
Perfect stay!
Room was spotless, staff were very friendly, parking was a breeze.
Always a nice stay. Clean, comfortable rooms and staff are great.
The hotel is what we expect. The team were helpful and polite. Clean with well lit parking.
Very comfortable beds. Good breakfast but pricing is outrageous at $300 bucks per night for a 2 queens room.
The Hotel was clean and the staff were very friendly. I would recommend this hotel for sure.
Loved that there were outdoor BBQ’s for guests to use. Very unique idea.
Overall was good. I found housekeeping a bit “pushy”. I had the do not disturb sign on the door and they knocked twice. I felt like I was being rushed out the door on check out day, even though I was still well within the allotted check out window.