My wife and I stayed in a king room for a couple of days. The room had everything we needed for a short stay, and the AC kept the space comfortable even though it was a bit loud. The hotel being pet friendly is a plus, though we did hear dogs barking during the day, which sounded like they might have been left alone.
The room design feels dated and a bit worn, and the smoke detector light flashes every few seconds, which made it harder to sleep. The bathroom looks modern, but the glass door blocks part of the entryway, and the shower door comes very close to the sink when opened. The windows are frosted, so there isn’t really a view, likely they assumed that guest would not want to see the cemetery.
On the positive side, the staff are very friendly and professional, which we genuinely appreciated.
Even with the issues, we still had a decent stay overall.
4.0分
家庭亲子
The hotel is cute enough, but it’s the staff that get the highest marks. Absolutely phenomenal. The manager, Tyler, is the embodiment of hospitality.
3.0分
家庭亲子
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The food wasn't nearly as good as last year's trip to your hotel. The maid service took our soiled towels and face cloths but did not replace them with clean ones. Room wine glasses were left dirty. The noise from the other rooms was deafening. There was no parking available. We had to fend or ourselves and walk a great distance to get back to our room. Dining room chairs were soiled. All in all, it was much less appealing compared to last year. Due to that, we will be looking for a different hotel for our next year's annual trip which is disappointing. We used to love your hotel. On a positive note, the wait staff was wonderful.
3.0分
其他
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The staff was professional the issue is the sound. You can hear our neighbors next door and in the hallway makes it difficult to sleep. Also, there is a light on the air conditioner that is very bright - and is difficult to sleep.
2.0分
其他
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Kids running up and down the hall for at least an hour. The front desk called me at 10:47 and asked if kids were running down the hall making noise. I said Yes. Then 30 minutes later I called the front desk to tell them it was still happening. Really unbelievable. It is very noisy.
2.0分
其他
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Stayed on a Friday and Saturday. Friday Night they have a salsa night until midnight. My suite was directly above the DJ. Had to hear loud music until midnight. Staff could not do anything due to being full. Would not recommend staying here on the weekends. Even on Saturday there was loud music in the bar area until Midnight. Stay was not worth the money spent. Would not stay hear again.
4.0分
其他
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Had a great time. Love the look of this hotel. Kind of spooky and perfectly fit my trip to Sleepy Hollow in October. Nyack is great and was a really pleased surprise. Terrytown right across the Bridge. The kids were painting the windows for Halloween. So nice.
4.0分
情侣出游
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The property was great nice location. I was greeted with a welcome but when other patrons came in they where warm welcomed. Given a tour and update of the property which i didnt receive. And also the bed sheet had a red stain or blood not sure we didnt notice because we dont sleep under the sheets usually just on the top comforter but when we pulled it back seen a red blood mark on the bed.
5.0分
情侣出游
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We loved the hotel but had issues with getting into our room because of the key card getting disabled 2x and that was definitely an issue with our stay. Other than that we enjoyed the room, bed and coffee.
4.0分
其他
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There is too little help in the restaurant. We waited 15 mins to be seated before we decided to leave and go have breakfast somewhere else. Front desk staff was very kind and helpful, room was very clean and comfortable. Hotel can be noisy, but not too excessive.
My wife and I stayed in a king room for a couple of days. The room had everything we needed for a short stay, and the AC kept the space comfortable even though it was a bit loud. The hotel being pet friendly is a plus, though we did hear dogs barking during the day, which sounded like they might have been left alone.
The room design feels dated and a bit worn, and the smoke detector light flashes every few seconds, which made it harder to sleep. The bathroom looks modern, but the glass door blocks part of the entryway, and the shower door comes very close to the sink when opened. The windows are frosted, so there isn’t really a view, likely they assumed that guest would not want to see the cemetery.
On the positive side, the staff are very friendly and professional, which we genuinely appreciated.
Even with the issues, we still had a decent stay overall.
The hotel is cute enough, but it’s the staff that get the highest marks. Absolutely phenomenal. The manager, Tyler, is the embodiment of hospitality.
The food wasn't nearly as good as last year's trip to your hotel. The maid service took our soiled towels and face cloths but did not replace them with clean ones. Room wine glasses were left dirty. The noise from the other rooms was deafening. There was no parking available. We had to fend or ourselves and walk a great distance to get back to our room. Dining room chairs were soiled. All in all, it was much less appealing compared to last year. Due to that, we will be looking for a different hotel for our next year's annual trip which is disappointing. We used to love your hotel. On a positive note, the wait staff was wonderful.
The staff was professional the issue is the sound. You can hear our neighbors next door and in the hallway makes it difficult to sleep. Also, there is a light on the air conditioner that is very bright - and is difficult to sleep.
Kids running up and down the hall for at least an hour. The front desk called me at 10:47 and asked if kids were running down the hall making noise. I said Yes. Then 30 minutes later I called the front desk to tell them it was still happening. Really unbelievable. It is very noisy.
Stayed on a Friday and Saturday. Friday Night they have a salsa night until midnight. My suite was directly above the DJ. Had to hear loud music until midnight. Staff could not do anything due to being full. Would not recommend staying here on the weekends. Even on Saturday there was loud music in the bar area until Midnight. Stay was not worth the money spent. Would not stay hear again.
Had a great time. Love the look of this hotel. Kind of spooky and perfectly fit my trip to Sleepy Hollow in October. Nyack is great and was a really pleased surprise. Terrytown right across the Bridge. The kids were painting the windows for Halloween. So nice.
The property was great nice location. I was greeted with a welcome but when other patrons came in they where warm welcomed. Given a tour and update of the property which i didnt receive. And also the bed sheet had a red stain or blood not sure we didnt notice because we dont sleep under the sheets usually just on the top comforter but when we pulled it back seen a red blood mark on the bed.
We loved the hotel but had issues with getting into our room because of the key card getting disabled 2x and that was definitely an issue with our stay. Other than that we enjoyed the room, bed and coffee.
There is too little help in the restaurant. We waited 15 mins to be seated before we decided to leave and go have breakfast somewhere else. Front desk staff was very kind and helpful, room was very clean and comfortable. Hotel can be noisy, but not too excessive.