我们刚刚在 Le Sereno 酒店度过了美好的三天。酒店很安静,我们住在泳池边的平房里。敬业、细心、面带微笑的员工。从代客泊车到客房服务,服务确实无可挑剔。礼宾服务很棒。环境非常棒。平房宽敞且设施齐全。餐厅提供精致的意大利美食。 总之,明年我们一定会再来的。感谢大家的专业精神。
展开
酒店回复: Chère kpucine, Merci infiniment pour ce retour si élogieux. Nous sommes ravis que votre séjour de trois jours au Sereno ait été une si belle expérience. C’est un plaisir de savoir que vous avez apprécié le calme de l’hôtel, le confort du bungalow côté piscine, notre cuisine italienne raffinée, ainsi que la gentillesse et le professionnalisme de notre équipe. Votre intention de revenir nous touche sincèrement — nous serons enchantés de vous accueillir à nouveau l’année prochaine. Avec nos salutations chaleureuses, L’équipe Sereno
酒店回复: Dear W4452UHemilyb Thank you ever so much for taking the time to write such a wonderful review! We're thrilled to hear that your stay with us was enjoyable and that our staff played a role in making it memorable. Providing exceptional experiences for our guests is what we strive for every day. We're genuinely sorry to hear about the inconvenience caused by the WINAIR cancellation. Please know that we always endeavor to assist our guests to the best of our ability in such situations. Should your travels bring you back to St Barths or Lake Como, we would be absolutely delighted to welcome you once again. Warm regards, The Le Sereno Team
5.0分
情侣出游
原文
翻译提供方:Google
圣巴特之旅太棒了!Le Sereno 太完美了!度假村完全符合描述,员工非常细心地照顾我们的每一个需求,甚至更多!!我们的房间非常私密,非常舒适,景色美得无法用言语形容!!!我强烈推荐圣巴特的 Le Sereno!
展开
酒店回复: Dear LouisbX9051GE, Thank you so much for your kind comments and for sharing your positive thoughts. We are so glad that you enjoyed the service and our views! Many Regards
工作人员粗鲁无礼,不热情。他们更关心钱而不是客人。如果您想度过一个愉快的假期,请远离这家酒店。去过圣巴特岛很多次 - 强烈推荐 Le Barth、Eden Roc、Cheval Blanc。绝对不惜一切代价避免 Le Sereno;这完全违背了该岛以客人为中心的理念。
5.0分
其他
展开
We enjoyed our four night stay here in a bungalow pool room with king bed. The best part of our trip was the amazing staff!! Everyone was friendly and super helpful! Many of them relocate here from Lake Como and are well trained in excellence. The location is nearby many nice beaches and dining choices and a short drive to Gustavia. Our LHW reservation included a delicious breakfast each day. We also enjoyed a dinner at Al Mare. Even though it was rebuilt after the hurricane it is being redone again in summer 2026.
4.0分
情侣出游
展开
We were three couples so we rented one of the hotel's private villas. The check in was very easy and the young friendly staff was eager to help. The property , located on a lagoon was very serene. Our villa was spread out into two buildings. One building had a master suite and the living / dinning rooms and the kitchen. The other building had the two other bedrooms. The downside is if it is raining, those in the other building will get wet coming to the main living area . We also had our own plunge pool which was very nice. The views from the villa were breathtaking. We had our own butler who prepared breakfast in the villa every morning and arranged everything we needed, including a massage therapist to come to the villa . Overall we had a wonderful time. A couple of the drawback are the beach. It is small and there is limited seating by the beach. Another draw back is that the hotel is far from many restaurants that we wanted to go. However if you are someone who want a couple of days of tranquility and get away from it all and relax, then I highly recommend this hotel. I give it my GoldnAdvice seal of approval.
展开
酒店回复: Dear GoldnAdvice, Thank you for your thoughtful and detailed review! We are delighted to hear that you and your friends had a wonderful stay in one of our private villas and that you enjoyed the serene lagoon setting, personalized butler service, and breathtaking views. Our team takes great pride in creating a tranquil and luxurious experience, so it’s rewarding to know that you felt well taken care of. We appreciate your feedback regarding the beach size and location relative to restaurants. While Le Sereno is designed to be a peaceful escape, we understand that easy access to dining options can enhance the experience, and we’re always happy to assist with recommendations and transportation. It truly means a lot that you give us your GoldnAdvice seal of approval! We hope to welcome you back in the future for another relaxing and memorable getaway. Warm regards, Sereno Hotels Team
5.0分
情侣出游
展开
Room was smaller than I expected, but grounds and service were phenomenal! Breakfast was included with the room, and we had ours delivered every morning to our private patio, for no extra charge. Concierge service was the best I ever had.
我们刚刚在 Le Sereno 酒店度过了美好的三天。酒店很安静,我们住在泳池边的平房里。敬业、细心、面带微笑的员工。从代客泊车到客房服务,服务确实无可挑剔。礼宾服务很棒。环境非常棒。平房宽敞且设施齐全。餐厅提供精致的意大利美食。 总之,明年我们一定会再来的。感谢大家的专业精神。
顶部
住宿体验很棒!这个天堂只缺少一件小东西!泳池服务!在我们住宿期间,我们不得不搬家去请求服务员!另一方面,我对那位我忘记了名字的意大利女服务员怀有一颗宽容的心,她整天都面带微笑,对生活充满快乐!她会认出自己!谢谢你!
这次旅行再好不过了。我们的房间很漂亮,景色更棒。我唯一要说的是,我们露台上的沙发背对着海滩,而背对着海滩的沙发能提供更好的景色(所以我们在那里的时候就换了沙发)。床单和床上用品都很豪华。浴袍是 D. Porthault 的,可能对我来说有点太硬了,但对于海滩来说,这很合理。全体员工都非常细心和乐于助人。我对麸质过敏,所以总是有其他面包和意大利面可供选择(面包真的很好吃!)酒店距离机场约 15 分钟路程,距离古斯塔维亚约 20 分钟路程。我们最终在几天后租了一辆车,因为每次离开酒店时,往返的费用都是 100 欧元。显然,在 SB 中,您对此有所期待,但我们真的想探索这个岛屿,几乎每晚都进城吃晚饭,所以这给了我们更多的灵活性。按摩也很棒。我看到的水疗设施并不齐全——也就是说没有储物柜、蒸汽/桑拿等——但理疗室很棒,我真的享受到了有生以来最好的按摩之一。唯一的意外是——在我们离开的那天,WINAIR 因风力小取消了所有航班,航空公司没有人联系我们。我们当时正要去机场,礼宾部在 WhatsApp 上给我们发了一条消息,告诉我们他们取消了航班。然后他们继续帮助我们选择,我们最终在当天乘坐私人直升机离开了岛屿。总的来说,这真是美妙的一周,我们迫不及待地想再去一次。
圣巴特之旅太棒了!Le Sereno 太完美了!度假村完全符合描述,员工非常细心地照顾我们的每一个需求,甚至更多!!我们的房间非常私密,非常舒适,景色美得无法用言语形容!!!我强烈推荐圣巴特的 Le Sereno!
令人惊叹的独特地方
令人惊叹的超级简约、非常舒适的酒店。正如 Barthélemy 所读到的那样,这里并不奢华,但比该地区的其他地方舒适得多,收费更高,但提供的东西却少得多。较小的精品酒店,更注重客人。
您的代客泊车速度超级快,总是有人准备提供帮助。早餐是点菜的,需要一段时间才能上桌,但主题是真正放松,平静地吃饭。游泳池非常宜人,几乎没有链条,给人一种更独特的感觉。遗憾的是白天只有一名服务员,我们遇到了一位通常被使用的法国人,但意大利人总是很乐意提供帮助。遗憾的是他们用亚克力杯盛放它,这大大降低了质量。当你点一杯不加冰的热唐培里侬香槟时,它是塑料的,有点令人难以接受。 。礼宾西尔维奥(Silvio)是最好的,超级友好,总是值得和他一起看看他的景点和建议。房间还可以,不大,但是很新,很实用。而且床有点太软了,我觉得不好。超级凉爽的海滩看起来就像一个没有波浪的湖,水深达膝盖500米。
完美的
我们住过的最好的酒店。结构漂亮,一切都维护得很好而且干净。优质的服务,美味的早餐,美丽的景色。房间非常舒适
工作人员粗鲁无礼,不热情。他们更关心钱而不是客人。如果您想度过一个愉快的假期,请远离这家酒店。去过圣巴特岛很多次 - 强烈推荐 Le Barth、Eden Roc、Cheval Blanc。绝对不惜一切代价避免 Le Sereno;这完全违背了该岛以客人为中心的理念。
We enjoyed our four night stay here in a bungalow pool room with king bed. The best part of our trip was the amazing staff!! Everyone was friendly and super helpful! Many of them relocate here from Lake Como and are well trained in excellence. The location is nearby many nice beaches and dining choices and a short drive to Gustavia. Our LHW reservation included a delicious breakfast each day. We also enjoyed a dinner at Al Mare. Even though it was rebuilt after the hurricane it is being redone again in summer 2026.
We were three couples so we rented one of the hotel's private villas. The check in was very easy and the young friendly staff was eager to help. The property , located on a lagoon was very serene. Our villa was spread out into two buildings. One building had a master suite and the living / dinning rooms and the kitchen. The other building had the two other bedrooms. The downside is if it is raining, those in the other building will get wet coming to the main living area . We also had our own plunge pool which was very nice. The views from the villa were breathtaking. We had our own butler who prepared breakfast in the villa every morning and arranged everything we needed, including a massage therapist to come to the villa . Overall we had a wonderful time. A couple of the drawback are the beach. It is small and there is limited seating by the beach. Another draw back is that the hotel is far from many restaurants that we wanted to go. However if you are someone who want a couple of days of tranquility and get away from it all and relax, then I highly recommend this hotel. I give it my GoldnAdvice seal of approval.
Room was smaller than I expected, but grounds and service were phenomenal! Breakfast was included with the room, and we had ours delivered every morning to our private patio, for no extra charge. Concierge service was the best I ever had.