酒店回复: We appreciate you letting us know you had a good stay here at Travelodge Wall Marcia, as we appreciate all guest feedback. Hopefully your travels were safe!
5.0分
其他
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酒店回复: It is always great to see a guest had a fabulous experience with us at Travelodge Wall, and knowing yours was truly wonderful could not make us happier! Thank you for letting us accommodate you, and we hope you’ll stay again real soon!
5.0分
其他
Great. Clean room. Attention to detail. Lady at the front desk was absolutely lovely. Very kind, very helpful.
4.0分
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Registration staff was very helpful and pleasant. Older facility that has been updated. Everything seemed pretty clean, however I noticed the floor was not as clean as it should be. They had popcorn in the office but we didn’t have any, however there were small bits on the floor by the bed. I wouldn’t probably walk around bare foot. Also they only had a few hooks to hang up clothes and no hangers. Could use a few more.
4.0分
情侣出游
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The staff at the registration were both very helpful and knowledgeable. The location was very good.
It was a little noisy there, as the highway was right behind, but that did not bother us as we got used to the noise.
The room was pretty clean and nice and large.
The parking lot was a little dirty looking.
3.0分
其他
Room was pleasant but entering the parking lots was very scary, not like the pictures at all. The pool
was full of trash and standing water.
1.0分
家庭亲子
Tell you breakfast is included but you have to go to town at a restaurant for the free breakfast. Most people prefer to have breakfast at the site.
酒店几年前刚翻新过,现代、干净、新颖的装修风格令我们惊喜。床非常舒服,一晚睡得很踏实。
我们到酒店时一个人都没有。打电话过去,对方说工作人员临时回家了。我告诉她我同伴生病了。我们在停车场等了45分钟,外面气温超过100度,才等到她回来。本来入住时间是下午3点,我们提前了10分钟入住。我觉得这算不上好的客户服务。我甚至怀疑这是否符合温德姆对客户承诺的基本标准。总之,这次体验我一点都不满意。
房间很棒。
早餐券
好的
不
Great. Clean room. Attention to detail. Lady at the front desk was absolutely lovely. Very kind, very helpful.
Registration staff was very helpful and pleasant. Older facility that has been updated. Everything seemed pretty clean, however I noticed the floor was not as clean as it should be. They had popcorn in the office but we didn’t have any, however there were small bits on the floor by the bed. I wouldn’t probably walk around bare foot. Also they only had a few hooks to hang up clothes and no hangers. Could use a few more.
The staff at the registration were both very helpful and knowledgeable. The location was very good.
It was a little noisy there, as the highway was right behind, but that did not bother us as we got used to the noise.
The room was pretty clean and nice and large.
The parking lot was a little dirty looking.
Room was pleasant but entering the parking lots was very scary, not like the pictures at all. The pool
was full of trash and standing water.
Tell you breakfast is included but you have to go to town at a restaurant for the free breakfast. Most people prefer to have breakfast at the site.