酒店回复: Dear Margaret,Thank you for your thoughtful review and for highlighting our great location, helpful staff, and clean, quiet rooms. We’re sorry about the issues with the A/C and bathroom faucet, as well as your breakfast experience. Your feedback helps us improve, and we’ll be sure to address these concerns promptly. We hope to have the opportunity to welcome you back for a smoother, more restful stay.Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
酒店回复: Dear Samantha,Thank you for your positive feedback. We’re glad you found the room clean and appreciated our front desk team’s quick response. We're sorry to hear the A/C setup affected your comfort—we understand how important a restful night is. Your comments about the airflow and pillow quality are noted, and we'll look into ways to improve both. We hope to have the chance to welcome you back for a more comfortable stay.Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
5.0分
其他
原文
翻译提供方：Google
干净的房间，美式标准早餐，健身房，游泳池，一切都很干净
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酒店回复: ¡Muchas gracias por tomarse el tiempo para compartir su opinión! Nos alegra mucho saber que disfrutó de nuestras habitaciones limpias, el desayuno al estilo americano, la academia y la piscina. Nos esforzamos diariamente para mantener todo impecable y que su experiencia sea siempre excelente. Esperamos darle la bienvenida de nuevo muy pronto.
5.0分
其他
原文
翻译提供方：Google
住宿体验很棒
房间外观清新干净，床/枕头舒适。工作人员友好且乐于助人。
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酒店回复: Dear Monica,Thank you for your wonderful review! We're delighted to hear that you had a nice stay and enjoyed our clean, comfortable rooms. It’s also great to know that our friendly staff made a positive impression. We appreciate your feedback and look forward to welcoming you back soon!Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
3.0分
商务出差
原文
翻译提供方：Google
酒店位置很好，但是房间里有霉味，浴室地板可以更干净一些。
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酒店回复: Dear Jennifer,Thank you for your feedback. We’re glad you enjoyed our convenient location, but we’re truly sorry to hear about the cleanliness issues you experienced. This is not the standard we aim to uphold, and we’ll be addressing your concerns with our housekeeping team right away. We hope you’ll consider giving us another chance to provide a better stay.Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
5.0分
情侣出游
原文
翻译提供方：Google
工作人员很棒。唯一的缺点是代客停车或远距离停车需要付费。
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酒店回复: Dear Helen,Thank you for your kind words about our staff! We understand that parking fees can be an inconvenience, and we appreciate your feedback. Our valet service is designed for security and convenience, but we’ll continue to explore ways to improve the experience for our guests. We hope to welcome you back soon!Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
5.0分
其他
原文
翻译提供方：Google
很棒的餐厅
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酒店回复: Dear Matt,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hampton Inn & Suites Winston-Salem Downtown. We would love to host you again on your next visit to Hampton Inn & Suites Winston-Salem Downtown. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
干净舒适。
位置很好，干净舒适。交通便利。
很好
我喜欢这里的位置和员工的热情帮助。房间安静干净。
可惜的是，我们的空调每次开机都会发出可怕的嘎嘎声，导致我们整晚都睡不着。早餐的种类让我有点失望……通常情况下，早餐会提供一些现成的水果和一些更好的糕点。另外，房间浴室的水龙头没有完全拧紧，使用时需要拧开。
酒店不错，但空调不太好。房间很整洁。早餐也只能说一般。枕头太薄了，我不得不额外要求。我当时是深夜，客房服务人员下班回家后才提出要求，前台把枕头送上来了。最让我失望的是空调/暖气。冷气直接吹在床上，导致我头晕，但换气时又很闷热，睡不着觉。
干净的房间，美式标准早餐，健身房，游泳池，一切都很干净
住宿体验很棒
房间外观清新干净，床/枕头舒适。工作人员友好且乐于助人。
酒店位置很好，但是房间里有霉味，浴室地板可以更干净一些。
工作人员很棒。唯一的缺点是代客停车或远距离停车需要付费。
很棒的餐厅