I had the Presidential Suite connected to the rooftop, I enjoyed my bday weekend. Very nice & quiet.
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酒店回复: Thank you for celebrating your birthday with us! We’re so glad you enjoyed the Presidential Suite and had a relaxing weekend. We hope to welcome you back soon!
1.0分
家庭亲子
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The hotel is actually not a terrible hotel. The main issue is the communication. I have an issue with billing. I left messages and hadn't heard anything. I don't trust them with my money. Be careful. Still waiting on a double charge after 2 weeks.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about the billing issue and lack of communication. This is not the experience we want for our guests. Our management team will look further into this matter.
5.0分
其他
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The weather was amazing and the event that we went to was on the next street from the hotel very convenient. The staff were amazing and the hotel was clean and beautiful.
4.0分
其他
I liked the location and the breakfast options. The room had a humid smell initially but it got better after opening the window for a few hours.
5.0分
情侣出游
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Our hotel experience was exceptional! A special thanks to Sal and his front desk team, Laura, Angel and David for their care, kindness and professionalism. Because of how well we were treated, we will certainly return to this hotel and tell others. Thank you Sal, Laura, Angel, David and the breakfast cafe staff!!
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酒店回复: Thank you for your wonderful review! We’re thrilled to hear that Sal, Lara, Angel, David, and our breakfast team made your stay exceptional. We look forward to welcoming you back soon!
4.0分
商务出差
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The location and staff were amazing. I enjoyed my stay. I would recommend new furniture in the living rooms. My couch had an odor and was visibly dirty. I wasn’t in my room often but when I was I steered clear of the couch.
1.0分
家庭亲子
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Arrived to check in. Upon arrival, I was told the room I booked had been “overbooked” and that they would give me something similar. Okay cool. When I got to that room, neither of the tvs worked!!!! And the room was just okay as far as cleanliness. The sofa bed had stains on it …I will never ever recommend this hotel
4.0分
情侣出游
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Housekeeping needs to do a better job cleaning some areas—doors, baseboards, corners of shower and bathroom floor. Nice hotel but if the house keeping is not kept up/-it’s gonna be looking unlike other Westin properties.
5.0分
其他
Check in was easy and quick. The property is fairly new and modern. Rooms were up to date and amenities. Even the housekeeping staff was nice and very helpful.
4.0分
情侣出游
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Did not like that I was placed in a handicap accessible room. Very awkward because everything was close to floor. Management would not accommodate me with another room or acknowledge my Bonvoy nrr er membership
I had the Presidential Suite connected to the rooftop, I enjoyed my bday weekend. Very nice & quiet.
The hotel is actually not a terrible hotel. The main issue is the communication. I have an issue with billing. I left messages and hadn't heard anything. I don't trust them with my money. Be careful. Still waiting on a double charge after 2 weeks.
The weather was amazing and the event that we went to was on the next street from the hotel very convenient. The staff were amazing and the hotel was clean and beautiful.
I liked the location and the breakfast options. The room had a humid smell initially but it got better after opening the window for a few hours.
Our hotel experience was exceptional! A special thanks to Sal and his front desk team, Laura, Angel and David for their care, kindness and professionalism. Because of how well we were treated, we will certainly return to this hotel and tell others. Thank you Sal, Laura, Angel, David and the breakfast cafe staff!!
The location and staff were amazing. I enjoyed my stay. I would recommend new furniture in the living rooms. My couch had an odor and was visibly dirty. I wasn’t in my room often but when I was I steered clear of the couch.
Arrived to check in. Upon arrival, I was told the room I booked had been “overbooked” and that they would give me something similar. Okay cool. When I got to that room, neither of the tvs worked!!!! And the room was just okay as far as cleanliness. The sofa bed had stains on it …I will never ever recommend this hotel
Housekeeping needs to do a better job cleaning some areas—doors, baseboards, corners of shower and bathroom floor. Nice hotel but if the house keeping is not kept up/-it’s gonna be looking unlike other Westin properties.
Check in was easy and quick. The property is fairly new and modern. Rooms were up to date and amenities. Even the housekeeping staff was nice and very helpful.
Did not like that I was placed in a handicap accessible room. Very awkward because everything was close to floor. Management would not accommodate me with another room or acknowledge my Bonvoy nrr er membership