酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
酒店回复: Thank you for taking the time to tell us about your stay. Your feedback is important to us and helps us understand what more we need to do to provide a better experience for our guests. We strive to provide an excellent stay and we are delighted to hear that you enjoyed our customer service; however we would like to apologize for the maintenance issues of your room. Providing exceptional service is one of our top priorities and will be discussed thoroughly within our dedicated team. We are grateful to you for bringing your concerns to our attention, and we hope you consider staying with us again in the future.
酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
酒店回复: On behalf of our entire team at the Sleep Inn & Suites Bricktown, I want to apologize for the issues you encountered during your stay. We take pride in our hotel and are committed to providing a comfortable and enjoyable experience for our guests. We have shared your concerns with our management team, who are investigating the situation in the room you occupied. We will continue to work diligently to ensure our hotel is in top-tier condition. We apologize for the inconvenience you experienced and appreciate your feedback. We use feedback like yours to provide our staff with the tools they need to deliver great customer service and improve the guest experience.
酒店回复: I'd like to thank you for your positive feedback about your stay at our hotel. It was especially valuable to hear about your experience. We strive to ensure that our customers are comfortable and that their needs are attended to. It also gives us a feeling of great pride and accomplishment to receive positive feedback. We are sorry that this time you were rushed by our shuttle driver, and we understand that this must have been disruptive to your stay. Thank you for letting us know. We take your comment seriously, and we are actively working to do better in this respect. Your comfort and sleep are our number one priority.
酒店回复: On behalf of our entire team at the Sleep Inn & Suites Bricktown, I want to apologize for the issues you encountered during your stay. We take pride in our hotel and are committed to providing a comfortable and enjoyable experience for our guests. We have shared your concerns with our management team, who are investigating the situation in the room you occupied. We will continue to work diligently to ensure our hotel is in top-tier condition. We apologize for the inconvenience you experienced and appreciate your feedback. We use feedback like yours to provide our staff with the tools they need to deliver great customer service and improve the guest experience.
酒店回复: On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our team. We apologize for any inconveniences; our managers have been informed of your feedback and we are meeting with our staff to go over the issues stated. We will continue to work diligently to ensure our hotel is in top-tier condition. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience. We hope to see you again in the future.
位置不错，房间也还可以。早餐以这个价格来说非常棒，我们住得很开心。性价比很高。
这家 Sleep Inn 住宿舒适，价格实惠。床很舒服，床单干净清新。房间宽敞，包括浴室。淋浴设备一流，白色床单齐全。早餐包括热鸡蛋、香肠和培根，以及酸奶、水果和麦片。感谢您的入住体验。
房间干净/但是电视坏了，早餐跟描述不符。
电视坏了。淋浴/浴缸的水只能流到一半。没有水压。早餐应该在6:30。我们7点前离开时，早餐还没准备好。不过前台工作人员很棒。他们尽力了。电视坏了，他们给我们换了个房间，但我们觉得没有电视也能过得去。
这是我第四次入住这家酒店，而且还会再次入住。总的来说，性价比很高！从酒店步行即可到达俄克拉荷马城河滨运动场，而且酒店还提供前往布里克敦地区的免费班车，而且早餐也包含在内。可惜的是，酒店正门前有一家酒店，已经施工了好几年。这可能会很吵，让周围显得杂乱或不安全。此外，我不喜欢住在一楼，因为我亲眼目睹过无家可归的人从附近露天睡觉的地方走进来乘凉或寻找食物。虽然很令人难过，但这确实增加了安全隐患。
这是我第二次入住这家酒店。这次我换了一间房，房间有一些小问题：马桶座圈松了，窗帘没装好，淋浴门不能正常使用（很难打开和关闭），还有某种小动物躲在我的床下。
我很喜欢酒店夜间有保安驾车巡逻，还有前往布里克顿娱乐区的免费班车，以及酒店提供的早餐。酒店周边没有餐饮选择，但毗邻布里克顿，可以快速前往餐厅、酒吧和娱乐场所。步行即可到达这些区域。
房间整晚都很安静、昏暗、凉爽，非常适合睡眠和放松。
我还会再来这里住的。
这个小区域内有四家酒店（其中一家仍在建设中），这让我很困惑：a. 我在找哪家酒店；b. 找到之后，不知道大堂的入口在哪里——如果能有一些额外的“视线高度”标识会很有帮助。酒店很新，一切运行正常（电梯、空调、淋浴等）。大堂和走廊里有一股明显的气味，像地毯胶和清洁液的混合味，让人快要恶心了。我在其他住过的酒店也闻到过这种清洁液的味道。早餐高于平均水平，座位充足。泳池、水疗中心和健身房看起来都很不错。额外的外部安保和往返于 bricktown 地区的班车是一个意想不到的惊喜。
119房间浴室的瓷砖接缝处地毯有问题，钉子露了出来，戳到了我丈夫的脚趾。房间之间的走廊里有一个金属圆形物弯曲了，锋利的边缘会戳出来。这简直就是一场随时可能发生的事故。退房时，我出示了这些隐患的照片，工作人员似乎并不太在意。
另外，我想说的是，为我们办理入住的夜班服务员需要接受客户服务培训，而不是热情好客的态度。谢谢
靠近市中心或医院，是个不错的住宿地点。
热水浴缸和泳池很不错，但三家酒店共用。早餐很棒。我们住的残疾人房间淋浴间没有长凳，床对于腿不方便的人来说太高了。带凳子的椅子很不错。
一夜睡得糟透了。噪音太大，凌晨两点半有人在停车场打架。我起床时发现他们也靠在我的卡车上。他们在走廊里大喊大叫、奔跑，还敲门。
入住时，他们试图说不接受现金App卡，但刷卡后却收了我房费和押金。然后又试图收取押金……真是令人难过。
真希望我能得到更好的评价。
早餐问题
我住的那两天，早餐简直糟透了。工作人员没来，而且没有任何备用方案。前台没有钥匙，也没办法拿到食物。也没有交叉培训。酒店经理不得不亲自过来做早餐。