The hotel was put together quickly with loose faucets, doors with gaps in between the door and walls. The property wasnt as clean as I would expect for a new hotel. When I asked for clean towels, the staff just walked away and ignored my request. I had to find another staff member to get clean towels.
5.0分
家庭亲子
The gentleman at the front desk was very helpful and polite, also the rooms were very nice and clean.
5.0分
情侣出游
Very nice hotel aside from no washing powders at the front desk for laundry
3.0分
其他
Very clean and the breakfast was nice. The bedding is tissue paper with pillows that are empty. Sleeping was not comfortable, rest of the stay was nice
5.0分
情侣出游
Pleasant stay. Breakfast subpar. Outside pool and small gym was nice.
1.0分
其他
We arrived at the hotel and they had cancelled our room at 2pm date of arrival.
5.0分
情侣出游
Staff was very polite. Breakfast was good and it was different from each morning
5.0分
其他
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Great stay for people to be close to hospital
This was an extended stay because my husband was having a major surgery and weather was bad. The entire staff was friendly and accommodating. Room was spacious with small kitchette which was perfect for me. We were there 5 nights. I could see the hospital from my window.
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酒店回复: Hi Alisa,Thank you for sharing your experience at TownePlace Suites Owensboro. It means a lot to hear that our team could provide you with a comfortable home base during such an important time. The in-room kitchenette and hospital proximity are exactly why many guests choose to stay with us during medical visits.I hope your husband's recovery is going well. Your kind words about our staff's hospitality make all the difference.Best wishes to you and your family.Best Regards,Customer Care Team
5.0分
其他
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Hospital stay
This was to stay close to the hospital while my husband had surgery. Super convenient, restaurants closeby. Suite had kitchenette which was perfect for me
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酒店回复: Hi Alisa,Thank you for sharing your experience with us. I’m so glad to hear that our location and amenities were helpful during what I’m sure was a challenging time for you. Being close to the hospital and having a kitchenette to make things a little easier sounds like it was just what you needed.Wishing you and your husband all the best, and hoping his recovery is smooth and speedy. Take care, and Happy New Year!Best Regards,Customer Care Team
The hotel was put together quickly with loose faucets, doors with gaps in between the door and walls. The property wasnt as clean as I would expect for a new hotel. When I asked for clean towels, the staff just walked away and ignored my request. I had to find another staff member to get clean towels.
The gentleman at the front desk was very helpful and polite, also the rooms were very nice and clean.
Very nice hotel aside from no washing powders at the front desk for laundry
Very clean and the breakfast was nice. The bedding is tissue paper with pillows that are empty. Sleeping was not comfortable, rest of the stay was nice
Pleasant stay. Breakfast subpar. Outside pool and small gym was nice.
We arrived at the hotel and they had cancelled our room at 2pm date of arrival.
Staff was very polite. Breakfast was good and it was different from each morning
Great stay for people to be close to hospital
This was an extended stay because my husband was having a major surgery and weather was bad. The entire staff was friendly and accommodating. Room was spacious with small kitchette which was perfect for me. We were there 5 nights. I could see the hospital from my window.
Hospital stay
This was to stay close to the hospital while my husband had surgery. Super convenient, restaurants closeby. Suite had kitchenette which was perfect for me
Great place to stay. Clean and friendly