酒店回复: Gracias por expresar sus inquietudes. He revisado su reserva y no se han realizado cargos adicionales por su retención. Tenga en cuenta que se trata de una autorización, no de un pago. Por esta razón no emitiremos un reembolso, simplemente liberaremos la retención. Gracias por su tiempo y le pido disculpas por cualquier inconveniente que esto pueda haberle causado.
5.0分
情侣出游
展开
Loved this hotel. Great value for money. Nice breakfast and close enough to walk to Bricktown bars and restaurants. Would recommend a trip to Bricktown beautiful part of the city X
展开
酒店回复: Thank you, Lesley! I'm pleased that you were able to enjoy Oklahoma City. I have to agree, it's a wonderful place! We look forward to welcoming you back.
4.0分
情侣出游
展开
Overall, stay wasn't bad. The room was clean and staff were friendly when we interacted with them. The only downside was that our room's bathroom sink had a hole in the wall at the base and it was stuffed with what looked like paper towel to cover it up.
展开
酒店回复: Thank you, Darren, for your review. I'm very sorry about the issue in your bathroom. Your feedback is crucial for our improvement!
5.0分
其他
展开
Nice hotel
Great place to stay! The room was large and comfortable. The beds were very nice and it was a great night of sleep. Breakfast was included, it was the typical buffet. I would stay here again if in the area.
展开
酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
5.0分
其他
展开
There was no breakfast l, they had an employee not show up so we didn’t get breakfast. The air conditioner in the room didn’t work and we were hot all night, and then the tub didn’t drain. Other then that room was nice,beds were comfortable and the employees at the desk were super nice!
展开
酒店回复: Thank you for taking the time to tell us about your experience at check in. On behalf of our management team we would like to apologize for the inconvenience you experienced. Your feedback is important to us and helps us understand what more we need to do to provide a better experience for our guests. We are grateful to you for bringing your concerns to our attention, and we hope you consider staying with us again in the future.
4.0分
家庭亲子
Great friendly staff!!
Shuttle was a plus!
Just not the cleanest, we had hair all over our bathroom
展开
酒店回复: Thank you for taking the time to tell us about your experience at check in. On behalf of our management team we would like to apologize for the inconvenience you experienced. Your feedback is important to us and helps us understand what more we need to do to provide a better experience for our guests. We are grateful to you for bringing your concerns to our attention, and we hope you consider staying with us again in the future.
5.0分
其他
展开
I loved the room and the shower the breakfast was not great and they didn't tell us that we can use the swimming pool at the other building so I didn't get to use my swim suit
展开
酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
3.0分
其他
展开
Property was ok. We have stayed before and it was a decent place for the money. Beds were nice and room was clean. The breakfast and coffee situation is bad. First morning no coffee available and breakfast was cold. Last morning had coffee but left before eating breakfast because it wasn't out? Was an hour after it was supposed to be out and still no breakfast. Just a ok experience
展开
酒店回复: On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our front desk team. We apologize for any inconveniences; our managers have been informed of your feedback and we are meeting with our staff to go over the issues stated. We will continue to work diligently to ensure our hotel is in top-tier condition. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience. We hope to see you again in the future.
性价比高，厨房餐具都有。很不错。靠公路边有点噪音。
非常干净/房间设施齐全/如果没有车，交通不太方便。
靠近高速公路，所以有点吵。
如果能以优惠价格短期入住，还是不错的选择。
他们还没有退还我的押金。
Loved this hotel. Great value for money. Nice breakfast and close enough to walk to Bricktown bars and restaurants. Would recommend a trip to Bricktown beautiful part of the city X
Overall, stay wasn't bad. The room was clean and staff were friendly when we interacted with them. The only downside was that our room's bathroom sink had a hole in the wall at the base and it was stuffed with what looked like paper towel to cover it up.
Nice hotel
Great place to stay! The room was large and comfortable. The beds were very nice and it was a great night of sleep. Breakfast was included, it was the typical buffet. I would stay here again if in the area.
There was no breakfast l, they had an employee not show up so we didn’t get breakfast. The air conditioner in the room didn’t work and we were hot all night, and then the tub didn’t drain. Other then that room was nice,beds were comfortable and the employees at the desk were super nice!
Great friendly staff!!
Shuttle was a plus!
Just not the cleanest, we had hair all over our bathroom
I loved the room and the shower the breakfast was not great and they didn't tell us that we can use the swimming pool at the other building so I didn't get to use my swim suit
Property was ok. We have stayed before and it was a decent place for the money. Beds were nice and room was clean. The breakfast and coffee situation is bad. First morning no coffee available and breakfast was cold. Last morning had coffee but left before eating breakfast because it wasn't out? Was an hour after it was supposed to be out and still no breakfast. Just a ok experience