酒店回复: Gracias por expresar sus inquietudes. He revisado su reserva y no se han realizado cargos adicionales por su retención. Tenga en cuenta que se trata de una autorización, no de un pago. Por esta razón no emitiremos un reembolso, simplemente liberaremos la retención. Gracias por su tiempo y le pido disculpas por cualquier inconveniente que esto pueda haberle causado.
5.0分
其他
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This is a very nice, although uncomplicated place. Everything was very clean and comfortable and quiet, despite some construction next door. The breakfast was well-appointed with variety and amount. It is just outside Bricktown and right off the highway. I had a great rate for a great stay.
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酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
4.0分
情侣出游
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Clean and nice hotel the room was fantastic for the price and the breakfast was pretty good for a hotel breakfast the worst part was the abysmal service if we didn’t manage to flag someone down to check in I don’t think we would have seen a single employee
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酒店回复: Thank you for taking the time to tell us about your experience at check in. On behalf of our management team we would like to apologize for the inconvenience you experienced. Your feedback is important to us and helps us understand what more we need to do to provide a better experience for our guests. We are grateful to you for bringing your concerns to our attention, and we hope you consider staying with us again in the future.
5.0分
其他
Was visting OKC for the 1st time for a concert & this place was amazing. Very clean room & good breakfast, check in was a breeze, will be returning for sure.
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酒店回复: We would like to extend our heartfelt gratitude for taking the time to leave such wonderful feedback about your stay. We look forward to hosting you in the near future!
4.0分
其他
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Our stay here was good. Staff was friendly. Our room and the hotel in general was very clean. The staff was very attentive to the maintaining cleanliness in common areas.
Location is very close to bricktown area, in fact several other visitors used bird/lime scooters to get to/from that area.
Breakfast was good, but would like to have more options.
There is a good amount of grass area for dogs.
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酒店回复: We would like to extend our heartfelt gratitude for taking the time to leave such wonderful feedback about your stay. We are beyond thrilled to hear that you enjoyed your stay. It was an absolute pleasure to be able to accommodate you, and we sincerely hope that you will choose to stay with us again in the future.
5.0分
其他
exactly what we needed for our trip. was very surprised at how much the room had to offer for extended stay guests.
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酒店回复: We are thrilled you enjoyed your recent stay! We look forward to hosting you again in the future. We would like to express our sincere gratitude for sharing such kind words about your experience. We pride ourselves on providing our guests with a clean, comfortable, and convenient location. Thank you for highlighting these positive aspects of your stay. It was our pleasure to welcome you to our hotel. We are delighted that our staff was able to meet your expectations. Please come back to visit us again soon!
2.0分
其他
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There was no signing that could be seen by the road. The address on the building was not the same as what was on the app. We had a horrible time trying to find the right building. The building in front of the hotel was vacant and under construction which made it difficult to find the correct location. The lighting around the building was very poor and we didn’t feel the safest.
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酒店回复: On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our team. We apologize for any inconveniences; our managers have been informed of your feedback and we are meeting with our staff to go over the issues stated. We will continue to work diligently to ensure our hotel is in top-tier condition. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience. We hope to see you again in the future.
5.0分
家庭亲子
Breakfast was good, didn't really need such a big room, bit outdated, but the bed was comfortable.
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酒店回复: We would like to extend our heartfelt gratitude for taking the time to leave such wonderful feedback about your stay. We are beyond thrilled to hear that you enjoyed your stay. It was an absolute pleasure to be able to accommodate you, and we sincerely hope that you will choose to stay with us again in the future.
性价比高，厨房餐具都有。很不错。靠公路边有点噪音。
非常干净/房间设施齐全/如果没有车，交通不太方便。
靠近高速公路，所以有点吵。
如果能以优惠价格短期入住，还是不错的选择。
他们还没有退还我的押金。
This is a very nice, although uncomplicated place. Everything was very clean and comfortable and quiet, despite some construction next door. The breakfast was well-appointed with variety and amount. It is just outside Bricktown and right off the highway. I had a great rate for a great stay.
Clean and nice hotel the room was fantastic for the price and the breakfast was pretty good for a hotel breakfast the worst part was the abysmal service if we didn’t manage to flag someone down to check in I don’t think we would have seen a single employee
Was visting OKC for the 1st time for a concert & this place was amazing. Very clean room & good breakfast, check in was a breeze, will be returning for sure.
Our stay here was good. Staff was friendly. Our room and the hotel in general was very clean. The staff was very attentive to the maintaining cleanliness in common areas.
Location is very close to bricktown area, in fact several other visitors used bird/lime scooters to get to/from that area.
Breakfast was good, but would like to have more options.
There is a good amount of grass area for dogs.
exactly what we needed for our trip. was very surprised at how much the room had to offer for extended stay guests.
There was no signing that could be seen by the road. The address on the building was not the same as what was on the app. We had a horrible time trying to find the right building. The building in front of the hotel was vacant and under construction which made it difficult to find the correct location. The lighting around the building was very poor and we didn’t feel the safest.
Breakfast was good, didn't really need such a big room, bit outdated, but the bed was comfortable.