酒店回复: We are very sorry for the mishap with your reservation. Please know that our systems sometimes have issues syncing up with third-party sites, resulting in such situations. We sincerely apologize for the inconvenience, but we're glad to know our resourceful staff was able to accommodate you. Additionally, we will have our pest control specialist follow up on your sightings and provide any additional treatment. Thank you.
5.0分
情侣出游
原文
翻译提供方：Google
谢谢
2.0分
商务出差
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Front desk does not know how to treat people you make the reservation and he checks you out like your robbing him then he says no visitors allowed after he already checked you in I've never been to a holte where I was told I can't have a visitor this guys are Indian they have no clue how to treat people in the hospitality business then you get to room and AC is off when temperature outside is 112 degrees plus humidity takes like two hours to feel the room a little better with small old AC units of you are going to be a hotel owner learn how to treat people
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酒店回复: Hello, thank you for your review. Our rules are the same for everyone and told upon check in. We treat everyone with respect and kindness.
3.0分
其他
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The property was new, and clean. And hot shower with good pressure.
But the sheets and towels were yellowed and stained, a yellowish stain.
Im sorry for this review,
2.0分
其他
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The ac worked fairly well.
There was nothing good about this place:
Unfriendly staff
Plain plain rooms- no frills
No breakfast
Thin, rough towels
One ice machine- broken
I’m pretty sure they are writing their own reviews, because the reviews I read were false!
5.0分
商务出差
It was very clean the person who runs it super nice anyone going to Porter Tx should stay there
5.0分
家庭亲子
It was great experience last night. Clean room quiet environment and top notch service.
1.0分
商务出差
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Literally blood on the wall, A/C was broken, cigarette burns and holes in the sheets, exposed power cords wrapped in electrical tape, noisy, towels looked stained and dirty. Pillows were terrible. Worst hotel ever
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酒店回复: Dear Joseph,What you've described is far from a normal experience with us. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you and we hope to see you again soon.
1.0分
商务出差
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Didn’t look like online photos at all.
View of the rear of a huge truck backed into a parking space in front of my window.
Train horns, Construction site next door, and other people staying at the hotel combined to make it almost impossible to sleep.
每当我去休斯顿时，我都会住在这家酒店，但这个地方被忽视并且管理不善，枕头不起作用，房间的维护和自从房主更换以来，情况已经恶化！
他们没有登记我的预订，很可能他们把它给了另一个人，因为他们不得不再次登记我，那里有很多蟑螂......
谢谢
Front desk does not know how to treat people you make the reservation and he checks you out like your robbing him then he says no visitors allowed after he already checked you in I've never been to a holte where I was told I can't have a visitor this guys are Indian they have no clue how to treat people in the hospitality business then you get to room and AC is off when temperature outside is 112 degrees plus humidity takes like two hours to feel the room a little better with small old AC units of you are going to be a hotel owner learn how to treat people
The property was new, and clean. And hot shower with good pressure.
But the sheets and towels were yellowed and stained, a yellowish stain.
Im sorry for this review,
The ac worked fairly well.
There was nothing good about this place:
Unfriendly staff
Plain plain rooms- no frills
No breakfast
Thin, rough towels
One ice machine- broken
I’m pretty sure they are writing their own reviews, because the reviews I read were false!
It was very clean the person who runs it super nice anyone going to Porter Tx should stay there
It was great experience last night. Clean room quiet environment and top notch service.
Literally blood on the wall, A/C was broken, cigarette burns and holes in the sheets, exposed power cords wrapped in electrical tape, noisy, towels looked stained and dirty. Pillows were terrible. Worst hotel ever
Didn’t look like online photos at all.
View of the rear of a huge truck backed into a parking space in front of my window.
Train horns, Construction site next door, and other people staying at the hotel combined to make it almost impossible to sleep.