酒店回复: Dear Edward.Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Noise disturbances, a broken coffee maker, and lack of lobby coffee are not the standards we aim for, and we regret any inconvenience caused. Additionally, we expect our staff to provide attentive service, and your comments will be addressed with the team.For future reference, we do have a 24-hour coffee machine and water station available in the lobby. Your concerns are noted, and we appreciate you bringing them to our attention.
酒店回复: Dear Adieous, Thank you for your feedback. We're sorry to hear about your check-in experience and any frustration it caused. We understand the importance of having rooms close together, especially when traveling with others. In this case, the specific room types you reserved are limited to one per floor, which unfortunately prevented us from placing both rooms near each other.
酒店回复: We are so sorry you had a negative experience. We appreciate your feedback. We will remind our guests to be respectful of noise levels.
4.0分
商务出差
展开
The room was clean apart from the toilet which had what looked to be blood and poo deposit left on the seat.
The bed was comfortable and breakfast was nice.
展开
酒店回复: Thank you for sharing your feedback. We sincerely apologize for the condition of the toilet upon arrival — this is not the standard of cleanliness we uphold. The issue has been addressed with our housekeeping team to ensure it doesn’t happen again. We’re glad you found the room otherwise comfortable and enjoyed the breakfast.
5.0分
其他
展开
Everything was really nice. There was however, some mold in a couple of spots in the shower. Housekeeping needs to step up their game a bit. But would stay there again, friendly clean and nice stay. Awesome coffe machine in the lobby that was available 24/7.
展开
酒店回复: Thank you for your wonderful review and perfect rating! We’re pleased to hear you enjoyed your stay, especially the cleanliness, friendly service, and 24/7 coffee in the lobby. We sincerely apologize for the oversight in the shower area — our housekeeping team has been made aware and the issue has been addressed.
5.0分
商务出差
Clean rooms, friendly staff, safe, easy parking and gym had the right equipment for a simple wind down of the day activities
展开
酒店回复: Dear Jill, Thank you for your kind review! We’re happy to hear you enjoyed our clean rooms, friendly team, and convenient parking. It’s great to know the fitness center had everything you needed to unwind after a busy day.
酒店和员工都很棒，免费早餐也出乎意料地好吃！我肯定会再来住的！
在这酒店吃到了去美国最正宗的牛扒！
浴室门关不严，所以任何气味都会被困在里面。我入住时，浴室里就弥漫着一股难闻的气味。淋浴喷头的水流很小，几乎感觉不到。房间很干净，工作人员也很友善，床也很舒服。但考虑到还有其他更好更实惠的选择，我不会再选择这家酒店了。
我对房间唯一不满的地方就是门外那盏大路灯。它照亮了整个房间，当我试图拉上窗帘时——你猜怎么着——窗帘是侧边的小布片，根本拉不开。所以，我和灯光之间唯一的屏障就是窗帘。如果你不介意房间整晚亮着灯，那就没问题。如果不是这一点，我会给五星好评。
房间很干净
墙壁、地板和天花板都薄得像纸一样。楼上每一步都能听到。还听到两个人打呼噜！一个在楼上，一个在隔壁。
房间咖啡机坏了，大堂里没有咖啡。
前台服务员态度很差，对我们漠不关心。
这些满分10分的评分大部分都是假的。不可能。186美元的价格简直是犯罪。
我们刚入住的时候，前台小姐态度很差，没有提供任何住宿。我们订了两间房，要求它们彼此靠近。前台小姐说她做不到，所以把一间房安排在了三楼，另一间在二楼。
我们在这里住得糟透了！墙超级薄，隔壁房间和走廊里的任何声音都能听见。有人摔门，在走廊里跑来跑去，大喊大叫，一直到半夜。真是荒唐，我想这也是对其他客人的控诉，他们显然一点也不体谅别人。大家要改进！
The room was clean apart from the toilet which had what looked to be blood and poo deposit left on the seat.
The bed was comfortable and breakfast was nice.
Everything was really nice. There was however, some mold in a couple of spots in the shower. Housekeeping needs to step up their game a bit. But would stay there again, friendly clean and nice stay. Awesome coffe machine in the lobby that was available 24/7.
Clean rooms, friendly staff, safe, easy parking and gym had the right equipment for a simple wind down of the day activities