the staff was friendly and helpful. The room was clean but very small. No dresser or great place to hang clothes. Heat/AC was very noisy. Hotel itself was a cool building. The parking lot was dark at night and being downtown was concerning.
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酒店回复: Thank you for your feedback. I’m glad to hear our staff was friendly and that you enjoyed the character of the building.I’m sorry the room size, storage, and noisy HVAC didn’t meet your expectations. We’ll review these concerns with our team. Thank you also for noting the parking lot lighting, guest safety is important to us, and we’ll take a closer look.We appreciate your stay and hope to welcome you back for a better experience.
5.0分
朋友出游
The rooms were clean and decorated nicely. The staff were very helpful and accommodating.
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酒店回复: Thank you for your feedback. I’m glad to hear you enjoyed our clean, nicely decorated rooms and that our staff was helpful during your stay. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
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Everything was very, very nice. The staff was welcoming and helpful. The restaurant/bar was exceptional. I loved my room. The Esquire is perfect for a quite get away with someone special.
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酒店回复: Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay, from our welcoming team to the restaurant and your guest room. It’s great to know that The Esquire provided the relaxing getaway you were looking for. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon!
5.0分
商务出差
This entire experience is too notch. From the time you enter to the time you leave. It’s clean. It’s safe. It’s unique.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed every aspect of your stay, from arrival to departure. Our team takes great pride in providing a clean, safe, and uniquely memorable experience for each guest. We truly appreciate your kind words and look forward to welcoming you back soon!
4.0分
其他
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Property has alot of character & personality since it was a bank back in 1918, in general is good, I think the rooms need to be renovated. The restaurant is very nice & food is outstanding!! Staff everywhere is super friendly & attentive!!!
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酒店回复: Thank you for taking the time to share your detailed feedback! We’re delighted that you enjoyed the charm and history of our property, as well as the excellent service and dining experience in our restaurant. Your kind words about our team mean so much. We also appreciate your comments regarding the guest rooms, we value this input as we continue to plan future updates and improvements. We hope to welcome you back soon for another enjoyable stay!
2.0分
商务出差
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Definitely not as nice as advertised. The building was as wide as two cars put together. The elevator was down so we had to walk the stairs which go up for days it seemed. As well as back down. The rooms were so small it fit a bed and two side tables with minimal room to walk around. Very dated older smell and the air unit was so loud I couldn’t sleep.
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酒店回复: Thank you for sharing your feedback with us. I’m very sorry to hear that your stay did not meet expectations. We understand how frustrating the elevator outage and noise from the air unit must have been, and we apologize for the inconvenience this caused during your visit. While our building’s historic layout does result in some unique room sizes and features, we never want that to take away from comfort or rest. We appreciate you bringing these concerns to our attention.
4.0分
其他
Super cool hotel. Staff was awesome. Noisy AC and kinda small rooms. First room had no hot water but they switched us immediately to a better room.
4.0分
商务出差
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Front dest staff were friendly and helpful. They were all great faces of the business.
Our room was tiny but adequate. Floor was very sticky. Bed was comfortable and thanks to ear plugs we slept well. The AC fan squeaked constantly sounding like a watch alarm. If our stay was more than one night we would have had to switch rooms.
The front desk girl suggested we check out the rooftop Lounge area. It was very nice since the temperatures were cool with little breeze and we could see a view of the whole city from there. We very much enjoyed that. Overall the room was cozy and comfortable and we enjoyed our stay.
4.0分
其他
The property overall was fine. The only reason for 4/5 stars was the room was very small. The shower is very small as well. You have no room to move at all.
1.0分
其他
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When I arrived there was a Juneteenth celebration setting up directly behind the property and the parking lot was full of vendors with nowhere to park. The entire block was full of cars and people were walking through the parking lot to get to the festival which wouldn’t even be in full swing for a few hours. Since the police were in the process of shutting down the streets in and out for the upcoming fireworks display and I still had to pick up my wife that evening we decided it was better to abandon the reservation and go stay a little further away. After a few days no response with Travelocity my refund request was refused. I know it wasn’t their festival, but it should have been made more apparent during the booking since it overwhelmed the whole area.
the staff was friendly and helpful. The room was clean but very small. No dresser or great place to hang clothes. Heat/AC was very noisy. Hotel itself was a cool building. The parking lot was dark at night and being downtown was concerning.
The rooms were clean and decorated nicely. The staff were very helpful and accommodating.
Everything was very, very nice. The staff was welcoming and helpful. The restaurant/bar was exceptional. I loved my room. The Esquire is perfect for a quite get away with someone special.
This entire experience is too notch. From the time you enter to the time you leave. It’s clean. It’s safe. It’s unique.
Property has alot of character & personality since it was a bank back in 1918, in general is good, I think the rooms need to be renovated. The restaurant is very nice & food is outstanding!! Staff everywhere is super friendly & attentive!!!
Definitely not as nice as advertised. The building was as wide as two cars put together. The elevator was down so we had to walk the stairs which go up for days it seemed. As well as back down. The rooms were so small it fit a bed and two side tables with minimal room to walk around. Very dated older smell and the air unit was so loud I couldn’t sleep.
Super cool hotel. Staff was awesome. Noisy AC and kinda small rooms. First room had no hot water but they switched us immediately to a better room.
Front dest staff were friendly and helpful. They were all great faces of the business.
Our room was tiny but adequate. Floor was very sticky. Bed was comfortable and thanks to ear plugs we slept well. The AC fan squeaked constantly sounding like a watch alarm. If our stay was more than one night we would have had to switch rooms.
The front desk girl suggested we check out the rooftop Lounge area. It was very nice since the temperatures were cool with little breeze and we could see a view of the whole city from there. We very much enjoyed that. Overall the room was cozy and comfortable and we enjoyed our stay.
The property overall was fine. The only reason for 4/5 stars was the room was very small. The shower is very small as well. You have no room to move at all.
When I arrived there was a Juneteenth celebration setting up directly behind the property and the parking lot was full of vendors with nowhere to park. The entire block was full of cars and people were walking through the parking lot to get to the festival which wouldn’t even be in full swing for a few hours. Since the police were in the process of shutting down the streets in and out for the upcoming fireworks display and I still had to pick up my wife that evening we decided it was better to abandon the reservation and go stay a little further away. After a few days no response with Travelocity my refund request was refused. I know it wasn’t their festival, but it should have been made more apparent during the booking since it overwhelmed the whole area.