酒店回复: Good day!Thank you very much for taking the time to share your generous feedback. We are pleased to hear that you enjoyed your stay and found our hotel to be a true five-star experience. It is especially rewarding to know that our central location and attentive service contributed positively to your visit.We greatly appreciate your kind words about our front desk team and are pleased we could assist you during your stay. Your feedback is highly valued, and we look forward to welcoming you back to our hotel in the future.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
酒店回复: Good day!Thank you for taking the time to share such detailed feedback. We are pleased to know that you valued our central location and appreciated the complimentary room upgrade. At the same time, we are truly sorry to learn that certain aspects of your stay did not fully meet your expectations.Your comments regarding the room amenities and breakfast experience are very important to us, and we will review them carefully with our team to make the necessary improvements. We also regret that you felt dissatisfied with the charge applied during your stay.We greatly value your input, as it helps us enhance the quality of our services, and we hope to have the opportunity to welcome you again under better circumstances.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
酒店回复: Good day,Thank you for taking the time to share your feedback.We’re glad you found our hotel to be a good value for money, especially given our central location near Republic Square. Your recommendation to book early—especially during peak seasons—is truly appreciated and very helpful for future guests.We understand your concern regarding price changes. Room rates may vary depending on demand and seasonality, but we always aim to provide competitive pricing for the level of service and comfort we offer.We hope to welcome you back to Yerevan soon and thank you once again for your valuable insights.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
酒店回复: Good day!Thank you for taking the time to share your positive feedback. We’re delighted to hear that you enjoyed your stay and appreciated our service, cleanliness, and convenient location near Republic Square. It's also wonderful to know that our front desk team made a great impression with their warm and helpful attitude.Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
酒店回复: Good day!Thank you for taking the time to share your detailed feedback. We are glad to hear that you appreciated our location, balcony, and amenities such as bottled water. At the same time, we sincerely regret that several aspects of your stay did not meet expectations, including the condition of the room, the door lock, and the timing and quality of housekeeping. Please accept our apologies for the inconvenience this caused during your visit. Your observations are very valuable and have been shared with our management team to help us improve our facilities and services. We appreciate your comments and truly hope to have the opportunity to welcome you again in the future with an enhanced experience.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
5.0分
2卧室高级套房, 1张特大床, 2张单人床
家庭亲子
位置优越 走路1分钟到共和国广场
我选的两房套房 两个带浴室大房间 客厅也很舒服 很满意的房型
早餐规规矩矩 不功不过
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酒店回复: Good day,Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the two-bedroom suite, its comfort, and our central location near Republic Square. We also appreciate your comments regarding the breakfast, and we will continue working to ensure a consistently enjoyable experience for all our guests.We look forward to welcoming you back on your next visit.Sincerely,Management TeamRamada Hotel & Suites by Wyndham Yerevan
给这家酒店一个大大的好评!基础的房间卫生、设施等就不多说了,完全的五星级水平,我们住的两晚非常非常舒适!
酒店位置和服务是加分项:
位置:位于埃里温的市中心,窗外就能看到共和国广场,大阶梯、亚美尼亚历史博物馆等景点都可以步行到达。楼下餐厅超市都很多,还有许多手工艺品的小店,傍晚随意在楼下逛逛也很惬意。
服务:前台的小姐姐们耐心温柔,英语沟通十分顺畅,给我们提供了很多帮助,我们的打车软件出问题,还帮我们叫了车去机场!
酒店太老了(地毯有点老旧),好在位置较好。酒店给我们升级了房间,但感觉没有了沙发及桌子(大而无用,设施给精减了)。早餐吃两天还可以,第三天就无从下手了。别外,温馨提示:千万不要损坏东西,一个玻璃杯要了100人民币。
我们通过Trip.com预订了一个家庭房两天,且无法退款。不幸的是,我们的航班提前了一天。我们向前台解释了情况,他们说有可能把我们因不可抗力而无法入住的一晚的费用保留在酒店账户上,有效期大约6到12个月。我们当时很高兴听到这个提议,因为我们计划三个月后再次来亚美尼亚并入住同一家酒店。但遗憾的是,这只是口头承诺。这种给了希望又落空的情况有点让人不快,这是我们第一次感到不满意的地方!
房间本身还算不错,很大,只是卫生间的地板很冰冷,而且能清楚地听到下水道排水的声音。房间里没有浴袍,窗外的景色如图所示。电视机坏了,当我们打电话询问是否能修理时,对方说没有人可以修理。所有这些都让我们对这家酒店有了自己的看法,我们不会再住第二次。附近有更便宜、更好的酒店!我们想尝试一些新的酒店,但这次尝试并不成功!
员工很友好,入住办理效率高,速度快。房间很干净。床垫有点太软了。地理位置非常好,离市中心很多景点都很近。
中规中矩的酒店,温德姆斯下的,共和国广场附近的酒店都很贵,这家算是性价比还可以的,后面涨价涨太多了,再想续订都超标了,埃里温的酒店建议都提前定,要不都好贵,暑假期间。
国际连锁酒店,服务、卫生都很好,离共和广场步行几分钟,附近吃饭喝咖啡都很方便。去市内的其他景点也方便。前台很热情,推荐!
酒店位置不错,就在共和国广场旁边,从机场坐201或100机场巴士倒数第二站下车,有一段布满餐厅的路就到了。到机场坐201车站更近,就在酒店后面大马路上。
订的套房,给了有道最末端的房间,正对共和国广场,因为是11楼,能见到广场夜间高大建筑物上端的灯光,也能听到音乐,但能看到最多的是酒店旁边房子的顶端平台,很是杂乱无章。
房间设施比较老旧,房门锁不灵活,有时关不上,要手动操作一番才行。管理比较松散,每天打扫卫生的时间很晚,一般都在下午五六点钟。为了躲避三四点钟最强的太阳,我们选择三点左右回房间休息,但房间没打扫,不知道他们什么时候会来,因而无法安心午觉。也因而亲见三次打扫:倒垃圾桶、换毛巾浴巾、擦房间桌面,三次只有一次地面吸尘,一次擦镜子。瓶装水的补充倒是充足的。其中有一天的打扫是催了两次才来的。
套房有阳台算一个亮点。目测房间面积没有标示的大。
来往穆斯林较多。
总之,性价比很低。
位置优越 走路1分钟到共和国广场
我选的两房套房 两个带浴室大房间 客厅也很舒服 很满意的房型
早餐规规矩矩 不功不过
很棒的连锁酒店。干净整洁,员工有礼貌,早餐美味又丰盛。
这是埃里温一家很棒的酒店,地理位置优越,服务态度好,房间宽敞,服务周到。
它靠近市中心所有重要的景点。