酒店回复: Hola! Gracias por su mensaje! Lamentamos que no haya tenido una estancia agradable como lo esperaba. De acuerdo a nuestros estándares el sofá cama solo se viste en base a solicitud, el estándar es entregar los blancos que corresponden, en caso de que la persona no desee usarlo. Usted hizo su check in en un horario en el que nuestro personal de Ama de Llaves ya no se encuentra en la propiedad, sin embargo, al día siguiente tenemos entendido que nuestro equipo de camaristas se encargó de vestirle el sofá cama para su comodidad. Esperamos nos visite de nuevo pronto. Excelente día!
酒店回复: Hola! Lamentamos que su experiencia no haya sido tan grata como esperaba, agradecemos sus comentarios que sin duda nos ayudan a mejorar. Los compartiremos con el equipo. Excelente día!
酒店回复: Hola María Margot. Lamentamos la situación por la que pasó, sin embargo, me gustaría comentar que tus pertenencias si aparecieron y se le enviaron vía DHL hasta tu domicilio. Quedamos pendientes por cualquier comentario adicional, excelente día.
酒店回复: Buen día, lamentamos la situación, sin embargo de acuerdo a nuestras políticas la habitación se puede hacer limpieza desde las 8 hasta las 5, sin embargo no hay un horario establecido para cada habitación. Si el huésped necesita limpieza temprano, se le programa sin problema. Espero nos visite de nuevo pronto, linda tarde!
酒店回复: Gracias por sus comentarios, nuestro hotel incluye desayuno continental, sin embargo tenemos opciones a la carta con costo adicional. Esperamos nos visite nuevamente para que pueda probar estas opciones. Excelente día!
4.0分
其他
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The City Express was nice hotel for my friends and I to stay at. We got 2 rooms and both rooms were clean and comfortable. The price was very reasonable, given its close proximity to the tourist center. There was a very nice swimming pool and the breakfast was good as well. I intentionally use the word "good" often here. You should not go here if you are wanting luxury. This is a nice and clean hotel at a reasonable price worthy of a multi-night stay.
5.0分
独自旅行
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I was a bit skeptical at first because phone lines were busy when I tried to call prior to checking in. When I arrived, I was greeted by receptionist Axel who made my check in quick and easy. The rates here are very affordable! I was impressed with the modern beauty, cleanliness of the rooms and building, safe location close to downtown Cabo, and professionalism of the staff. Axel, manager Fernando and other hotel managers all went above and beyond to help make my stay pleasant. I will definitely return to City Express Plus when I return to Cabo!
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酒店回复: Thank you so much for your comments, we look forward to welcome you again in the future!
里面的东西和其他城市没有的没什么不同。 房间有足够的空间容纳两个人,卧室、浴室和淋浴都很干净。 热水很舒服。 他们会给你瓶装水。 包含的早餐只有三明治、麦片和一些水果,如果您想要更丰盛的食物,则必须另行订购。 它靠近市中心所以非常方便。
地方不错。停车位充足,床也很舒服。不过,工作人员有点忙不过来。酒店几乎客满。我一开始就说了我们会住三个人。沙发床还没铺好,他们最多也就是给我床单和枕头,让我铺床。早餐很一般,有些水果煮得有点过熟了。
满足旅行需求的酒店,干净,安全,附近超级方便,门口就有交通,可以带你去圣何塞德洛斯卡沃斯或卡波圣卢卡斯。餐厅很小,早餐也很有限,如果你想要更多样化的选择,也许它们不是最好的选择。
房间闻起来很难闻,因为浴室排水管没有液压密封。我们有一大群人,早餐时间简直就是一场杂乱无章的马戏表演。我不会推荐它,我不会再尝试住在那里。我曾经拥有过的最糟糕的城市快车。
酒店服务一流,房间干净,尤其是床上,闻起来都很干净,最重要的是床和浴室的卫生。他们提供的免费自助早餐符合这家连锁酒店的标准,一切都很好👍
尽管房间入口处的地板很粘,好像没有清理干净,但一开始还是一次非常愉快的访问。只是由于疏忽,我们把衣服留在了房间里(其中一位家庭成员的所有衣服,很多件,装满了一个抽屉),当我们几个小时后打电话索要收据时,它们已经消失了。什么也没有进来,我们确信它留在那里并且不会凭空消失!我只能认为清洁人员把所有衣服“消失”了。最后,给我留下了非常糟糕的经历!我相信每个人在某些场合或旅行时都会忘记一些东西,他们告诉我他们会保护它,但在这家酒店不会。
我刚刚和酒店工作人员谈过,因为下午 330,他们还没有给我房间,我告诉他们他们不理我,再说也许他们会在下午 5 或 6 点做,我做不到我什至不能出去,因为如果我出去,他们会减少我的房间,这不是一家便宜的酒店,所以他们没有更多的室友,女士 mw 说我的房间会在下午 3 点之前到达,我想与经理交谈,他也没有照顾我,这样对待客户有多糟糕
总的来说不错。除了糟糕的早餐。事实上。它只是一个睡觉和工作的地方。因为早餐很糟糕。要成为最低限度的 PLUS,您必须拥有更好的电视。全天供应咖啡。还有更好的早餐。
The City Express was nice hotel for my friends and I to stay at. We got 2 rooms and both rooms were clean and comfortable. The price was very reasonable, given its close proximity to the tourist center. There was a very nice swimming pool and the breakfast was good as well. I intentionally use the word "good" often here. You should not go here if you are wanting luxury. This is a nice and clean hotel at a reasonable price worthy of a multi-night stay.
I was a bit skeptical at first because phone lines were busy when I tried to call prior to checking in. When I arrived, I was greeted by receptionist Axel who made my check in quick and easy. The rates here are very affordable! I was impressed with the modern beauty, cleanliness of the rooms and building, safe location close to downtown Cabo, and professionalism of the staff. Axel, manager Fernando and other hotel managers all went above and beyond to help make my stay pleasant. I will definitely return to City Express Plus when I return to Cabo!