My wife and I stayed at the hotel the past weekend. The hotel is perfectly located for shopping etc in Pretoria. Our room was fine, but the mattress had its day.. The service was friendly and professional. We can recommend the hotel for a short stay of 1 or 2 nights.
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酒店回复: Dear Adri Thank you for taking the time to share your feedback with us. We’re delighted to hear that you and your wife enjoyed your stay and found our location convenient for exploring Pretoria. It's also wonderful to know that our team’s friendly and professional service made a positive impression. We appreciate your honest comments regarding the mattress in your room. Please rest assured that we are addressing this with our team to ensure improved comfort for future stays. Thank you for recommending us — we truly value your support and hope to welcome you back again soon. Warm regards, Cecile & Team
4.0分
情侣出游
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Despite our last minute late arrival the staff were extremely friendly and helpful. The room and bed were very comfortable, and the bathroom was obviously recently renovated. Given the very reasonable price and location, it is well worth a visit.
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酒店回复: Dear Charles Thank you so much for an awesome review. We appreciate the time you took and are delighted that you enjoyed your visit Hoping to welcome you back soon Regards Cecile & Menlo Team
5.0分
其他
Hospitality at its best
Excellent experience - comfortable, clean and working facilities, with excellent service! Don’t change this winning formula.
5.0分
商务出差
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Clean and comfortable. We were even supplied with a mini bar fridge on request. Vusi was very accommodating and helpful with breakfast and helping me with all my luggage! All staff are amazing and very friendly! The room was clean and cozy!!
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酒店回复: Good day Dreamer Thank you so much for taking the time to rate our property. We are delighted to hear your stay was comfortable. Hoping to welcome you back soon ! Regards Cecile & Team
5.0分
商务出差
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Great hotel for a business stay with easy access from the N1. Very neat and clean, comfortable bed and pillows, and recently renovated bathrooms. Excellent front of house staff that were very helpful. Also great to have a restaurant on site.
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酒店回复: Dear K1302 We appreciate the time you took to complete the review. WE are delighted that you enjoyed your stay Hoping to weclome you back soon Regards Cecile & Team
5.0分
商务出差
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A no frills hotel that met all my expectations. A good clean room, spacious lounge and outside area to have a meeting, breakfast that was more than enough and staff from the room cleaner, cook, front office and managers that were extremely polite and friendly. Close to a major mall and Pretoria office area,
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酒店回复: Thank you for kindly completing our online survey. We were pleased to note that you rated us highly positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest again soon when in Pretoria"
5.0分
商务出差
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WONDERFUL STAFF, really would advise all to stay at Town Lodge Menlo Park. Food, staff, location, accommodation great. Wi-fi available. Sustainable - no plastic water in rooms but offer a free refil water system at reception and sell water bottles at reception. The hotel goes the extra mile to look after each and every guest.
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酒店回复: Good day Louise Thank you kindly for completing the survey on Tripadvisor. We were pleased to note that you rated us very positively and will continue with our commitment to kindness and service excellence. We hope to welcome you as our guest to our hotels again soon ! Town Lodge Menlo
很棒的过夜酒店。房间和浴室都很干净。服务也很友好。
我非常满意这次体验，工作人员很有礼貌，帮了我很多。地方很干净也很安静，我真的很喜欢这一点。
My wife and I stayed at the hotel the past weekend. The hotel is perfectly located for shopping etc in Pretoria. Our room was fine, but the mattress had its day.. The service was friendly and professional. We can recommend the hotel for a short stay of 1 or 2 nights.
Despite our last minute late arrival the staff were extremely friendly and helpful. The room and bed were very comfortable, and the bathroom was obviously recently renovated. Given the very reasonable price and location, it is well worth a visit.
Hospitality at its best
Excellent experience - comfortable, clean and working facilities, with excellent service! Don’t change this winning formula.
Clean and comfortable. We were even supplied with a mini bar fridge on request. Vusi was very accommodating and helpful with breakfast and helping me with all my luggage! All staff are amazing and very friendly! The room was clean and cozy!!
Great hotel for a business stay with easy access from the N1. Very neat and clean, comfortable bed and pillows, and recently renovated bathrooms. Excellent front of house staff that were very helpful. Also great to have a restaurant on site.
A no frills hotel that met all my expectations. A good clean room, spacious lounge and outside area to have a meeting, breakfast that was more than enough and staff from the room cleaner, cook, front office and managers that were extremely polite and friendly. Close to a major mall and Pretoria office area,
WONDERFUL STAFF, really would advise all to stay at Town Lodge Menlo Park. Food, staff, location, accommodation great. Wi-fi available. Sustainable - no plastic water in rooms but offer a free refil water system at reception and sell water bottles at reception. The hotel goes the extra mile to look after each and every guest.
The hotel was what I expected; no surprises