Clean room, fresh towels left at our door each day since we had the do not disturb sign on the door. Cleaning staff gave us great ideas of places to eat! Location of hotel for our trip was great for our adventures. Also the email follow up where great. Overall service, location, and price, we would stay there again.
4.0分
其他
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Not a 4 star hotel. There was a smell to the hallway and room, bed spread was dirty or had a stain, pillows too soft that your head lays flat with the pillow puffed up around your ears and rubbing on them…kept waking me up, dirty shower curtain, room door spot painted with a different color paint instead of painting the whole door. A 3.5 star hotel, not 4. Not worth the extra money. I could have stayed at another 3.5 star hotel withe the same cleanliness for cheaper, with leas of a walk to the room and closer to main streets, so less travel time too. If you’re in the area or want a hotel away from the hustle and bustle, it’s a good place to stay.
5.0分
朋友出游
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Hotel was very nice, very convenient! The staff were super friendly and very welcoming. They were very responsive and helpful regarding special requests for check in times.
One think I would say is that the outside of the grounds doesn’t seem to match the exquisite inside.
5.0分
其他
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The whole hotel was very clean. Nice thick towels. Staff was nice. Check in and out was easy. Pool was amazing. Clean and warm. It does have divots out of the concrete on the bottom that need some maintenance. My room was nice and clean. The lighting in the room is rather low, could stand to be a little brighter. It’s very quiet. There’s not much in the area. It’s on a medical campus so I’m not sure what kind of clientele they typically have. Didn’t seem like it was for pleasure so much as business or to stay near the hospital. I was here for pleasure to see a show in the area. Nothing walkable. Since there aren’t many restaurants nearby I would’ve liked more casual options to eat in my room. I liked the hotel but not so much the location.
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酒店回复: Kelly, thank you for your rating & review! We appreciate your time and consideration, and are very happy to know that you enjoyed comfort and convenience during your stay with us, as well as experienced exceptional service from our hospitality team. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!
4.0分
家庭亲子
Nice staff. Decent rooms. Love that they have room service! Pool is big but a little dated
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酒店回复: Abigail, thank you for your rating & review! We appreciate your time and consideration, and are very happy to know that you enjoyed comfort and convenience during your stay with us. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you recognized it and shared it with us and others. We hope to once again be your host!
5.0分
其他
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The parking was easy. The hotel was clean and staff was very friendly. Beds are very comfortable. The price of the restaurant and bar were very reasonable. We will come back to stay. Thank you
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酒店回复: Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us. We hope to see you again!
5.0分
商务出差
Best stay so far!
Clean and comfortable room. Everything was nice. Stay here all the time and best stay so far!
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酒店回复: Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us. We hope to see you again!
3.0分
商务出差
Room service was very bad I didn't get any room service during my 7 nights stay.
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酒店回复: Jagdeep, thank you for choosing the Delta by Marriott Toledo and for taking the time to provide feedback about your experience. I’m sorry to hear that you had a poor experience with room service. While I cannot speak for any specific situation since you haven't provided any details, please know that we strive to make each guest’s stay as pleasant and comfortable as possible. We will use your rating and comments to coach our team and make any necessary changes in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory room service experience was an exception.
5.0分
商务出差
There’s a $50 hidden fee when you check-in in person but besides that the breakfast is free and the rooms are clean
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酒店回复: Thank you so much for your review. We’re happy to hear you enjoyed your stay with us. I do want to clarify the $50 you mentioned at check-in — this is not a hidden fee but a standard refundable incidental hold that is released by your bank after checkout. I’m sorry if this wasn’t clearly explained at arrival, and we will use your feedback to ensure our team communicates this more effectively. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
家庭亲子
We attended a function at the Toledo Zoo. This hotel was an excellent choice. The staff was amazing.
Clean room, fresh towels left at our door each day since we had the do not disturb sign on the door. Cleaning staff gave us great ideas of places to eat! Location of hotel for our trip was great for our adventures. Also the email follow up where great. Overall service, location, and price, we would stay there again.
Not a 4 star hotel. There was a smell to the hallway and room, bed spread was dirty or had a stain, pillows too soft that your head lays flat with the pillow puffed up around your ears and rubbing on them…kept waking me up, dirty shower curtain, room door spot painted with a different color paint instead of painting the whole door. A 3.5 star hotel, not 4. Not worth the extra money. I could have stayed at another 3.5 star hotel withe the same cleanliness for cheaper, with leas of a walk to the room and closer to main streets, so less travel time too. If you’re in the area or want a hotel away from the hustle and bustle, it’s a good place to stay.
Hotel was very nice, very convenient! The staff were super friendly and very welcoming. They were very responsive and helpful regarding special requests for check in times.
One think I would say is that the outside of the grounds doesn’t seem to match the exquisite inside.
The whole hotel was very clean. Nice thick towels. Staff was nice. Check in and out was easy. Pool was amazing. Clean and warm. It does have divots out of the concrete on the bottom that need some maintenance. My room was nice and clean. The lighting in the room is rather low, could stand to be a little brighter. It’s very quiet. There’s not much in the area. It’s on a medical campus so I’m not sure what kind of clientele they typically have. Didn’t seem like it was for pleasure so much as business or to stay near the hospital. I was here for pleasure to see a show in the area. Nothing walkable. Since there aren’t many restaurants nearby I would’ve liked more casual options to eat in my room. I liked the hotel but not so much the location.
Nice staff. Decent rooms. Love that they have room service! Pool is big but a little dated
The parking was easy. The hotel was clean and staff was very friendly. Beds are very comfortable. The price of the restaurant and bar were very reasonable. We will come back to stay. Thank you
Best stay so far!
Clean and comfortable room. Everything was nice. Stay here all the time and best stay so far!
Room service was very bad I didn't get any room service during my 7 nights stay.
There’s a $50 hidden fee when you check-in in person but besides that the breakfast is free and the rooms are clean
We attended a function at the Toledo Zoo. This hotel was an excellent choice. The staff was amazing.