酒店回复: Dear Youke28,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our facilities, cleanliness, and convenient location, as well as the attentive service provided by our team.It was a pleasure hosting you, and we look forward to welcoming you back to Boss Hotel Singapore in the future.Warm regards,Hidayah (Ms)Management Team

酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are top priorities for us, and we sincerely apologize for the issues you encountered with the room and facilities.We would like to look into this matter further and ensure it is properly addressed. Kindly write to us directly with your booking number so we can investigate and assist you personally. Your feedback is important to us, and we are committed to improving our guests’ experiences.Warmest regards,Hidayah (Hotel Boss Team)

酒店回复: Dear Juanjuandeshijie,Thank you for your detailed and thoughtful review. We’re delighted to hear that you appreciated the cleanliness, comfort, and soundproofing of your room, as well as our convenient location near the MRT lines. It’s wonderful to know that the lobby decorations added a festive touch to your stay.We appreciate your travel tips and observations about Singapore’s weather—staying hydrated is indeed important! Your feedback motivates our team to continue maintaining a clean, safe, and welcoming environment for all our guests.We look forward to welcoming you back on your next visit.Warm regards,Hidayah (Ms)Hotel Boss Team

酒店回复: Dear Guest,Thank you for sharing your wonderful feedback and for your perfect rating.We are delighted to hear that you found our location convenient, with easy access to transportation, nearby restaurants, and the airport. We appreciate your comments regarding the room size and the occasional hallway noise, and we will continue to monitor and improve guest comfort where possible.It’s also great to know that you found the pool area convenient. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Hidayah (Ms)Management Team

酒店回复: Dear NKC.TBS,Thank you for your detailed and thoughtful feedback! We’re glad to hear that our convenient location, efficient front desk service, and luggage storage contributed positively to your stay.We understand your comments regarding the lobby crowd and room size, and we truly appreciate your perspective. It’s wonderful to know that overall you were satisfied and would recommend Hotel Boss. We look forward to welcoming you back on your next visit to Singapore!Warm regards,Hotel Boss

酒店回复: Dear Guest,Thank you for your excellent review and perfect rating!We’re glad to hear that you found our room clean and well-equipped, and that our facilities met your needs. We also appreciate your feedback regarding soundproofing and will continue to explore ways to enhance guest comfort.We’re pleased that you enjoyed good value for your stay and hope to welcome you back for another enjoyable visit.Warm regards,Hidayah (Ms)Hotel Boss Team

酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments and are glad to hear that you found our lobby impressive and our service satisfactory.We also acknowledge your concerns regarding room size and soundproofing. Our rooms are designed to be compact yet functional, and we strive to provide clear descriptions so guests can make informed choices prior to arrival. We understand that noise from neighboring rooms can be disruptive, and we will continue to explore ways to enhance comfort and privacy for our guests.Your feedback is valuable to us as we work to improve our facilities and guest experience. We hope to have the opportunity to welcome you again in the future.Kind regards,Hidayah (Ms)Hotel Management

酒店回复: 尊敬的宾客： 感谢您的好评并与我们分享您的入住体验。 我们很高兴听到您度过了愉快而愉悦的住宿体验，并对我们酒店的整洁、舒适和便利的地理位置表示赞赏。我们很高兴得知我们附近的餐饮选择和便利设施为您的整体体验锦上添花。 虽然我们的房间可能比较紧凑，但我们很高兴它们能够满足您短期住宿的需求，我们也非常感谢您对我们努力提供的服务价值的认可。 我们希望很快再次欢迎您光临Hotel Boss！ 此致， Hidayah | Hotel Boss团队

酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us following your recent stay.We’re glad to hear that you found our location convenient — with close access to the MRT station, nearby food options, and interesting cultural spots like Bugis and the Arab Street area. We're also pleased that our public transport connections and the scenic surroundings contributed positively to your experience.We appreciate your comments regarding breakfast variety and restaurant assignments. Please note that we have two dining areas to manage guest flow during peak times, and while seating is based on availability, guests are welcome to let us know their preferences during check-in, and we will do our best to accommodate them.Regarding your concerns about room size and pricing, we understand your perspective. Room sizes and rates can vary depending on season, booking type, and market demand. We strive to offer competitive value while maintaining high standards of service, cleanliness, and amenities for all guests — whether traveling in groups or as individuals.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit.Warm regards,Hidayah | Hotel Boss

酒店回复: 尊敬的 Riccardo： 感谢您抽出时间分享您的详细反馈。得知您的入住体验未能达到您的期望，并给您带来了诸多不便，我们深感抱歉。 我们深知关注细节的重要性，尤其对于商务旅客而言。如果我们的服务存在不足，我们深感抱歉。我们致力于解决这些问题，以提升宾客体验。 感谢您的诚实反馈，这有助于我们发现需要改进的地方。很遗憾我们未能提供您期望的住宿体验，希望您下次再给我们一次机会。 此致， Hidayah | Hotel Boss 团队