This was our second stay at this hotel. Our first stay was fabulous. This time, the room was way less clean. Visibly dirty upholstery on the chair, floors were dirty, ceiling was stained. Our room was also next to a stairwell. The handle on the door to the stairs was not functioning properly, so the door did not close, and instead a piece of the knob stopped it and made a loud slamming noise at all hours of the night. The pillows were also HORRIBLE.
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酒店回复: Thank you for your feedback. We are sorry that we did not meet or exceed your expectations. We will work with our staff to ensure a similar situation is prevented for the future. Have a blessed day.
3.0分
其他
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Cleaning could have been better….housekeeping could do a better job at cleaning. I needed extra towels and they told me they were all out!! That’s unacceptable, but thankfully I was only there for 1 night stay.
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酒店回复: Thank you for your feedback. We are sorry that we did not meet or exceed your expectations. We will work with our staff to ensure a similar situation is prevented for the future. Have a blessed day.
2.0分
其他
The toilet had feces up the back and only a small bit of toilet paper left on the roll with no backup toilet paper.
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酒店回复: Thank you for your feedback. We are sorry that we did not meet or exceed your expectations. We will work with our staff to ensure a similar situation is prevented for the future. Have a blessed day.
3.0分
情侣出游
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The bathroom was not clean when we came. It smelled like urine and there was yellow staining all around the toilet floor. Every time we turned on the shower it caused the smell to get worse. The other spaces in the hotel were dingy and not well kept.
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酒店回复: Thank you for your feedback. We are sorry that we did not meet or exceed your expectations. We will work with our staff to ensure a similar situation is prevented for the future. Have a blessed day.
5.0分
其他
Mostly very comfortable and clean. Couple things. Ice machine not working on our floor. Parking was very crowded area.
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酒店回复: Thank you for staying at the Country Inn & Suites by Radisson in Jackson, TN. We are glad to see you enjoyed your visit with us. We hope to see you again.
5.0分
商务出差
Amanda at the front desk is the best, and the lady doing breakfast is excellent. This stay is a must.
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酒店回复: Thank you for staying at the Country Inn & Suites by Radisson in Jackson, TN. We are glad to see you enjoyed your visit with us. We hope to see you again.
5.0分
其他
Jackson stay
Desk staff was pleasant and helpful. The room and bathroom were clean and comfortable.
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酒店回复: Thank you for staying at the Country Inn & Suites by Radisson in Jackson, TN. We are glad to see you enjoyed your visit with us. We hope to see you again.
2.0分
其他
The room was worn. The bath had rust and mildew. The toilet paper holder was falling off the wall. Also it wasn't cleaned thoroughly.
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酒店回复: Thank you for your feedback. We are sorry that you were not happy with your stay. We are always working on improving our hotel and we hope it meets your expectations in the future.
4.0分
其他
Friendly Staff
Nice hotel with spacious rooms! Needs updating. Very convenient to local eateries and shops.
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酒店回复: Thank you for staying at the Country Inn & Suites by Radisson in Jackson, TN. We are glad to see you enjoyed your visit with us. We hope to see you again.
1.0分
其他
Hotel was not clean and a worker unlocked our room door and tried to come in the room.
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酒店回复: Thank you for your feedback. We are sorry that we did not meet or exceed your expectations. We will work with our staff to ensure a similar situation is prevented for the future. Have a blessed day.
This was our second stay at this hotel. Our first stay was fabulous. This time, the room was way less clean. Visibly dirty upholstery on the chair, floors were dirty, ceiling was stained. Our room was also next to a stairwell. The handle on the door to the stairs was not functioning properly, so the door did not close, and instead a piece of the knob stopped it and made a loud slamming noise at all hours of the night. The pillows were also HORRIBLE.
Cleaning could have been better….housekeeping could do a better job at cleaning. I needed extra towels and they told me they were all out!! That’s unacceptable, but thankfully I was only there for 1 night stay.
The toilet had feces up the back and only a small bit of toilet paper left on the roll with no backup toilet paper.
The bathroom was not clean when we came. It smelled like urine and there was yellow staining all around the toilet floor. Every time we turned on the shower it caused the smell to get worse. The other spaces in the hotel were dingy and not well kept.
Mostly very comfortable and clean. Couple things. Ice machine not working on our floor. Parking was very crowded area.
Amanda at the front desk is the best, and the lady doing breakfast is excellent. This stay is a must.
Jackson stay
Desk staff was pleasant and helpful. The room and bathroom were clean and comfortable.
The room was worn. The bath had rust and mildew. The toilet paper holder was falling off the wall. Also it wasn't cleaned thoroughly.
Friendly Staff
Nice hotel with spacious rooms! Needs updating. Very convenient to local eateries and shops.
Hotel was not clean and a worker unlocked our room door and tried to come in the room.