I ended up leaving the same night as both the beds in my room were dirty. The sheets were stained with blood, what looked like yellow pee stains, and there was little black hairs in both beds. After going down to the front desk to inform of this issue he asked what time I had checked in and why didn’t I notice it then. I was there for a wedding and left right away for the wedding after checking in. There were no available rooms so I ended up leaving to drive 2 hours back home. I have requested a refund.
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酒店回复: Thank you for sharing your experience, Erin. We're very sorry to hear about the condition of your room and the way the situation was handled. This is far below our standards, and we understand how upsetting it must have been. Your feedback is being taken seriously, and we’ll be reviewing this incident with our team to ensure it doesn’t happen again.
4.0分
家庭亲子
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Wonderful staff, nice clean room. Air conditioning was nice and cool. Good parking spaces, next to a dining restaurant and a gas station. Breakfast wasn't too bad. The only reason I rate this 4 stars was because my room sink drainage was slow, almost like it was clogged.
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酒店回复: Thank you, Youa, for the thoughtful review! We're glad you enjoyed the clean room, cool A/C, and convenient location. We appreciate your feedback about the sink drainage and will make sure it gets addressed. Hope to welcome you again soon!
2.0分
其他
Room online had wrong description. When arrived they gave us a smaller room than paid for. No place to put your bikes if you’re biking on the Sparta trail.
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酒店回复: Thank you for your feedback, Leah. We're sorry to hear about the room issue and the inconvenience with bike storage. Your comments are important, and we’ll work on improving accuracy in room descriptions and amenities for future guests.
4.0分
商务出差
The keyed access doors did not lock, they barely shut. The stairs hadn’t been vacuumed in months….
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酒店回复: Thank you, Brian, for your feedback. We're glad you rated your stay positively overall, but we apologize for the issues with the door security and cleanliness. We'll address these concerns with our team to ensure a better experience moving forward.
2.0分
其他
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Not worth the price.
The room had an odd smell, air conditioner wouldn’t stay on consistently even with the option for fan always. WAY too overpriced for the amenities and room. Multiple bugs were killed by us and the walls were scuffed up, metal rods laid on our bathroom floor. Beds uncomfortable. The one pro is it was very quiet.
4.0分
其他
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Driving through
Very friendly and helpful man at desk as well as breakfast. Nice breakfast - scrambled eggs, bacon, and potatoes in addition to waffles.
This is the second time we have stayed here on our way through. Would stay again.
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酒店回复: Hi Donna,It’s always a pleasure to welcome returning guests like you! We’re so glad you enjoyed the friendly service and breakfast — we’ll be sure to pass your kind words along to the team. Thanks for making us part of your journey again, and we look forward to seeing you next time you’re passing through!
4.0分
家庭亲子
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The rooms were VERY small, and the building definitely needed some updating (tiles falling down, paint peeling, ect). The pool/hot tub are open late though which was very nice after a long day, and the restaurant right next door was very good.
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酒店回复: Hi Marissa,Thanks for sharing your experience with us. We're glad you enjoyed the late pool/hot tub hours and the nearby restaurant — both are guest favorites! We also appreciate your honest comments about the room size and condition. We’re actively working on updates to improve the overall comfort and appearance of our property. Your feedback helps us prioritize what matters most to our guests.Hope to welcome you back again in the future!
3.0分
其他
Bed was comfortable but the bathroom was tiny and everything seemed like it should be updated
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酒店回复: Hi Rick,Thanks for staying with us and for sharing your thoughts. We're glad you found the bed comfortable — that’s always important! We hear you on the bathroom size and the need for updates, and we’re actively working on improvements to make future stays more enjoyable. Your feedback helps us get better, and we truly appreciate it.
5.0分
其他
Clean rooms and quiet. The staff was friendly and conveniently off the high way.
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酒店回复: Thank you, Lynnea, for the 10/10 rating! We're glad you enjoyed the clean, quiet rooms and friendly service. We appreciate your kind words and hope to see you again soon!
3.0分
家庭亲子
Friendly staff. Place is starting to get run down. Many things need fixing or replacing.
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酒店回复: Thank you, Diane, for your feedback. We're glad you found the staff friendly and appreciate your honesty about the condition of the property. Your comments help us identify areas for improvement, and we’ll work on making necessary updates.
I ended up leaving the same night as both the beds in my room were dirty. The sheets were stained with blood, what looked like yellow pee stains, and there was little black hairs in both beds. After going down to the front desk to inform of this issue he asked what time I had checked in and why didn’t I notice it then. I was there for a wedding and left right away for the wedding after checking in. There were no available rooms so I ended up leaving to drive 2 hours back home. I have requested a refund.
Wonderful staff, nice clean room. Air conditioning was nice and cool. Good parking spaces, next to a dining restaurant and a gas station. Breakfast wasn't too bad. The only reason I rate this 4 stars was because my room sink drainage was slow, almost like it was clogged.
Room online had wrong description. When arrived they gave us a smaller room than paid for. No place to put your bikes if you’re biking on the Sparta trail.
The keyed access doors did not lock, they barely shut. The stairs hadn’t been vacuumed in months….
Not worth the price.
The room had an odd smell, air conditioner wouldn’t stay on consistently even with the option for fan always. WAY too overpriced for the amenities and room. Multiple bugs were killed by us and the walls were scuffed up, metal rods laid on our bathroom floor. Beds uncomfortable. The one pro is it was very quiet.
Driving through
Very friendly and helpful man at desk as well as breakfast. Nice breakfast - scrambled eggs, bacon, and potatoes in addition to waffles.
This is the second time we have stayed here on our way through. Would stay again.
The rooms were VERY small, and the building definitely needed some updating (tiles falling down, paint peeling, ect). The pool/hot tub are open late though which was very nice after a long day, and the restaurant right next door was very good.
Bed was comfortable but the bathroom was tiny and everything seemed like it should be updated
Clean rooms and quiet. The staff was friendly and conveniently off the high way.
Friendly staff. Place is starting to get run down. Many things need fixing or replacing.