Maid walked in on mynwife at 7am even though we were not on list for service,
Remodel in progress property is under construction
Checked out a day early at check out time, no refund was given for last night not used
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酒店回复: Hi James,Thank you for sharing your experience. We sincerely apologize for the disturbances during your stay, including the early morning noise, lack of privacy, and inconvenience caused by ongoing renovations. We also regret that a refund was not issued for the unused night, and we understand how frustrating that can be. Your feedback has been shared with our team to address these issues and improve the guest experience moving forward.Jeremy Ward #Team6
1.0分
商务出差
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Don’t waste your time or money here
I always confirm my reservations by calling the property in advance on the day of my stay. Nobody answered after 14 attempts. After checking in I had to change rooms twice because the TV didn’t work. All 3 rooms smelled like smoke. Very worn furniture. Plaster was flaking off the walls. The mattress was old and worn out. The bed spread was stained. Some lamps didn’t have light bulbs. The shower curtain was old and barely attached to the rod. The toilet didn’t properly flush. The swimming pool was half empty and not available for use. The property around the building was a mess. I was constantly checking on my parked vehicle as it appeared they were renting rooms for long term stays to questionable people. It literally was the worst motel experience I’ve ever had. Trust me, you don’t want Hotel.coms name associated with this horrible place. It felt like I was in an episode of the Twilight Zone TV show. The photos used on your website advertising this motel are completely false and in reality look nothing like the actual place.
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酒店回复: Hi James,Thank you for taking the time to review your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit, as this is not reflective of our usual standards. Guest satisfaction is our top priority, and we appreciate you bringing this matter to our attention. Your feedback helps us improve, and we are committed to making things right. Once again, we’re truly sorry for any inconvenience this may have caused. We hope to have the opportunity to welcome you back and regain your trust. Jeremy Ward #Team6
太糟糕了，这家酒店在高速公路边上，脏得要命。所有东西都年久失修。跟照片上完全不符。我们每晚要付110欧元，这价格跟我们得到的服务完全不成正比。房间又小又脏。感觉根本就没打扫过。建议：千万别订这家酒店。
符合行程要求，便宜，但是硬件太差。
旅馆看起来很空，停车场里没有车。我们怀疑是不是走错了，但办公室里有人在工作。外面有几块木板靠在建筑上，像是在施工。旅馆看起来很破旧，但我们很累，需要休息一下。我们进去的时候房间看起来还好，但淋浴间的地板看起来像是快要崩塌了，他们刚刚粉刷了一遍。我们一直穿着人字拖。床上铺着一张床单，上面盖着毯子。意识到这一点后，我们把床单翻过来，把床单放在我们和毯子之间，结果发现毯子上全是污渍！太恶心了。床是那种凹陷的，让人不得不滚到中间，枕头又小又扁。这是有史以来最糟糕的睡眠，只睡了几个小时，半夜就上路了。再也不会住那里了。
把灯关掉，太糟糕了
我们住过很多汽车旅馆，这是我们住过的最脏、最破旧的汽车旅馆。我问了另一位顾客他怎么想，他说太恶心了。
应该关闭它，上面应该写着我们会为你关灯。我会拍照的，太恶心了。我正在另一家酒店洗澡，以摆脱肮脏的感觉。我真希望我离开并换一家汽车旅馆，太糟糕了
晚上 11 点办理入住，从加利福尼亚长途开车过来后，前台工作人员非常棒，非常体贴，唯一可用的房间是吸烟房，房间有异味，区域和设施都过时了，需要升级，房间很干净
还行，老旧但干净
就价格而言，还可以。内华达州威尔斯没什么好玩的。只有几家餐厅。过夜还行。
好的
美好的
Dragging mop bucket down stairs at 6am,
Maid walked in on mynwife at 7am even though we were not on list for service,
Remodel in progress property is under construction
Checked out a day early at check out time, no refund was given for last night not used
Don’t waste your time or money here
I always confirm my reservations by calling the property in advance on the day of my stay. Nobody answered after 14 attempts. After checking in I had to change rooms twice because the TV didn’t work. All 3 rooms smelled like smoke. Very worn furniture. Plaster was flaking off the walls. The mattress was old and worn out. The bed spread was stained. Some lamps didn’t have light bulbs. The shower curtain was old and barely attached to the rod. The toilet didn’t properly flush. The swimming pool was half empty and not available for use. The property around the building was a mess. I was constantly checking on my parked vehicle as it appeared they were renting rooms for long term stays to questionable people. It literally was the worst motel experience I’ve ever had. Trust me, you don’t want Hotel.coms name associated with this horrible place. It felt like I was in an episode of the Twilight Zone TV show. The photos used on your website advertising this motel are completely false and in reality look nothing like the actual place.