酒店回复: Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.
3.0分
其他
原文
翻译提供方:Google
不不
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酒店回复: Dear Guest,We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. Look forward to your next visit!
3.0分
其他
A few short black hairs on the bed cover - pet hairs?
But the air conditioner worked GREAT. Very comfortable. In fact I had to turn it down during the night.
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酒店回复: Dear John,Thank you for sharing your feedback! We're glad to hear that you found the air conditioner comfortable and effective. We appreciate your note about the bed cover and will ensure our team addresses this. Your insights help us improve the experience for all our guests.
3.0分
商务出差
The gentleman who checked us in was nice. The pool had no water in it. Luckily we are just here for one night. Otherwise it is ok.
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酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
1.0分
其他
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I was very disappointed because my husband and I ordered a room with a pool and this hotel's ad said they had a pool, but when we got there the pool was empty and we were told we could not get a refund to go find a hotel that did have a working pool. The room was okay, the internet was slow
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酒店回复: Dear Guest,Thank you for your feedback. Please note that we no longer have a pool available, and neither do we advertise it. We appreciate your understanding and will work on improving the clarity of our amenities.
2.0分
商务出差
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LAST TIME AT HOTEL 6
This room could not have been smaller including the shower.. I felt like I was on a submarine. Is this how they pack people together in India??? This is the very last time i will stay at a hotel 6, they are nothing but run down tiny rooms that are owned by people strictly out to fleece Americans and treat us like they treat the lower caste in their own country. (India).
No customer service skills whatsoever and I am never again putting down a cash deposit on a room after they have my credit card information. As if there is anything worth stealing in their rooms.
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酒店回复: Hi Walter,Thank you for sharing your thoughts. Our hotel strives to provide a budget-friendly option for travellers who prioritise affordability and efficiency. While our rooms are compact, they are designed to meet the essential needs of our guests. We understand that room size can vary depending on the location, and we aim to offer an accessible choice for those seeking a basic and convenient stay.As for deposits, they are a standard industry practice, often required for incidentals, and are refundable upon checkout as per the policy. We do take our guest's safety and security seriously. We also appreciate your feedback about our customer service, and we will work to ensure that all interactions with guests meet the high standards we strive for.
4.0分
其他
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The rooms have been renovated & looked nice. But next project needs to be to paint the outside!!! All metal doors were needing metal paint also. Would look a lot better for people that pass by looking for a hotel. I booked on-line.
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酒店回复: Dear Guest,Thank you for your valuable feedback! We're glad to hear you enjoyed the renovated rooms. We also appreciate your suggestions regarding the exterior and metal doors, and we agree that improving the outside appearance would enhance the overall look of the hotel. We'll pass your comments along to the team as we work on future improvements. Thank you again for sharing, and we hope to welcome you back soon!
1.0分
商务出差
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Don't rent here. They charge you a 50 dollar deposit I stayed one night and woke up to get my deposit the guy working overnight said he was going to check my room came back showing me a picture that I broke something on the bed completely horrible this place sucks.
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酒店回复: Dear Guest,Thank you for your feedback. Please note that the deposit is only charged if there has been damage to the room. If any issues are found, we provide documentation, such as photos, to show the damage. We aim to maintain a fair and transparent process for all guests.
4.0分
家庭亲子
This hotel was nice and great for the price.
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酒店回复: Dear Guest,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
好地方,住得很舒服,睡得也很好,是一次愉快的入住体验。
他们拿走了我的50美元押金,但没有退还给我
不不
A few short black hairs on the bed cover - pet hairs?
But the air conditioner worked GREAT. Very comfortable. In fact I had to turn it down during the night.
The gentleman who checked us in was nice. The pool had no water in it. Luckily we are just here for one night. Otherwise it is ok.
I was very disappointed because my husband and I ordered a room with a pool and this hotel's ad said they had a pool, but when we got there the pool was empty and we were told we could not get a refund to go find a hotel that did have a working pool. The room was okay, the internet was slow
LAST TIME AT HOTEL 6
This room could not have been smaller including the shower.. I felt like I was on a submarine. Is this how they pack people together in India??? This is the very last time i will stay at a hotel 6, they are nothing but run down tiny rooms that are owned by people strictly out to fleece Americans and treat us like they treat the lower caste in their own country. (India).
No customer service skills whatsoever and I am never again putting down a cash deposit on a room after they have my credit card information. As if there is anything worth stealing in their rooms.
The rooms have been renovated & looked nice. But next project needs to be to paint the outside!!! All metal doors were needing metal paint also. Would look a lot better for people that pass by looking for a hotel. I booked on-line.
Don't rent here. They charge you a 50 dollar deposit I stayed one night and woke up to get my deposit the guy working overnight said he was going to check my room came back showing me a picture that I broke something on the bed completely horrible this place sucks.
This hotel was nice and great for the price.