酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and the discomfort you faced during your stay. Your comments are invaluable to us, and we’ll address these concerns promptly to ensure a better experience for all our guests. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide you with the quality stay you deserve.
5.0分
情侣出游
原文
翻译提供方:Google
我喜欢前台工作人员的友好和专业。大床套房设施齐全,干净整洁。有人是教堂大型会议的负责人。
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酒店回复: Thank you for tour 10 out of 10 and we are glad you enjoyed your stay! We love hearing feedback from our guests and we hope we can give you another perfect stay on your next visit!
酒店回复: Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed your stay at Staybridge Suites. We're glad to know that our cleanliness, comfort, and amazing service made a positive impression on you.We appreciate your honest mention about the need for some updates and will definitely take it into consideration. Your kind words mean the world to us, and we're so happy to know that you'll be staying with us again in the future.Looking forward to welcoming you back soon! Safe travels!
5.0分
其他
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很棒!!!
我们进去的时候,房间看起来非常干净舒适,气味清新!!床不太舒服,但住得不错。我回来时还会再住这里!
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酒店回复: Thank you so much for your kind words! We're delighted to hear that you enjoyed the cozy and clean atmosphere when you arrived. We're sorry to hear that the bed wasn't quite as comfortable as you had hoped, but we're glad you had a good stay overall. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Safe travels!
5.0分
家庭亲子
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非常漂亮、干净!工作人员非常乐于助人,当我们被问到在附近哪里可以吃到虾炒饭时,他们给了我们建议。
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酒店回复: Thank you for sharing such wonderful feedback! We're delighted to hear that you found the place nice and clean, and it’s great to know our staff could be helpful and guide you to some delicious Shrimp Fried Rice in the area. Your kind words truly make our day and motivate us to keep delivering exceptional service. We hope to welcome you back soon for another lovely stay! Safe travels!
4.0分
其他
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还行。
很普通。符合你对酒店的期望。但是浴室发霉了。
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酒店回复: Thank you for staying with us and for taking the time to share your experience—it’s truly appreciated.We’re glad your visit met the expected standards, though we’re especially grateful you called out the issue in the bathroom. That’s not the impression we ever want to leave, and we’re taking your feedback to heart as we work to ensure every guest enjoys a clean and comfortable space.Your honesty helps us grow, and we hope to have the chance to provide an even better experience on your next stay.
酒店回复: Thank you for sharing your feedback with us. We're truly sorry to hear about the smoky smell in your room and the discomfort it caused during your stay. This is certainly not the experience we aim to provide, and we regret any inconvenience you faced.Your comments are very important to us, and we'll address this issue promptly to ensure it doesn't happen again. We appreciate you bringing this to our attention, and we hope you'll consider giving us another opportunity to provide you with a much better experience in the future.Thank you again for your valuable feedback.
酒店回复: Thank you for your feedback! We're glad to hear that you had a smooth check-in experience and found our staff pleasant and the room clean. We apologize for the noise disturbance you experienced. Your comfort is important to us, and we'll look into ways to improve the soundproofing in that area. We appreciate your understanding and hope to welcome you back for a quieter stay in the future!
酒店回复: Thank you so much for your kind feedback! We're delighted that you found our staff kind and the room clean and comfortable. It's great to know you enjoyed the breakfast, too. We're sorry for any inconvenience caused by the traffic noise; while it's out of our control, we appreciate your understanding. We look forward to welcoming you back for another stay!
床超级不舒服,枕头超级扁。当我们走进电梯,走向电梯时,你能闻到的只有 **** 的味道,当我们上到我们所在的楼层时,下了电梯,仍然能闻到 **** 的味道。
我喜欢前台工作人员的友好和专业。大床套房设施齐全,干净整洁。有人是教堂大型会议的负责人。
我非常喜欢在 Staybridge Suites 酒店住宿。虽然需要稍微翻新一下,但酒店干净、舒适,服务也很棒。以后还会再来!
很棒!!!
我们进去的时候,房间看起来非常干净舒适,气味清新!!床不太舒服,但住得不错。我回来时还会再住这里!
非常漂亮、干净!工作人员非常乐于助人,当我们被问到在附近哪里可以吃到虾炒饭时,他们给了我们建议。
还行。
很普通。符合你对酒店的期望。但是浴室发霉了。
我们的房间明显有烟味,或者房间通风口有烟味。入住时闻到烟味,白天越来越重,晚上特别严重 - 太可怕了。闻起来就像是有一个烟瘾很大的人在房间里抽烟!
入住很方便,员工也很友善。房间干净整洁。但很吵。我们住在楼梯旁边,周六早上 6 点左右,我们能听到每一个脚步声。
非常可爱舒适的一张大床和一张沙发床工作室,适合我和我的两个年幼的孩子。现代家具/装饰和小厨房。干净明亮的浴缸淋浴,水压均匀。
各种早餐选择:两种非常美味的烤饼、盛在碗中的酸奶和新鲜水果配料、华夫饼、热燕麦片和配料等。那个星期六早上,他们有红薯炸玉米饼、奶酪煎蛋卷和香肠。他们在煎蛋卷旁边放了莎莎酱(Pace 类型)和碎奶酪,还有一些热瓶装酱汁。一名工作人员告诉我,他们每天都会更换热菜,有时会是炒鸡蛋、培根、饼干和肉汁、白色或红色的炸土豆饼等。
这家酒店的独特之处在于,他们每周有三天的社交活动,在下午 5:30-7 点期间,他们会在自助餐厅提供不同的热菜,如玉米片、辣椒、不同酱汁的肉丸等,甚至还有葡萄酒。
唯一不太好的两件事是枕头,有点扁平,但我喜欢床单!!!它们摸起来凉爽而光滑。第二件事,当电梯门在 4 楼打开时,闻起来就像有人在吸食德克萨斯州非法的某种东西,然而,我们的房间闻起来很干净!!!
我希望我的长篇评论能帮助其他人决定是否入住这家酒店。
至于我,我正在寻找另一个借口来到该地区,这样我就可以再次入住 Staybridge 酒店!
住了 4 个晚上,工作人员总是很友好,房间很干净,早餐也不错,周五和周六晚上高速公路的交通噪音有点大,但这是任何人都无法控制的