This was our first time visiting Texas and Hotel indigo was amazing! The staff was super friendly and were very attentive when ever we needed something. We picked the location becaus it was perfect and everything we wanted to do was with in walking distance of our stay. Everything about the place was perfect. Definitely would recommend and stay again
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酒店回复: Charnaysha, thank you for sharing your wonderful experience! We're delighted you enjoyed your visit to Hotel Indigo Austin Downtown - University and found our team so helpful and the location just right for your trip. It’s great to know your stay made your first time in Texas memorable. We’d love to welcome you back the next time you’re in town!
5.0分
朋友出游
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The rooftop pool was amazing! Lots of space to sun and swim with great view! Very close to congress and 6th street! Room was clean and staff was helpful, even Johnathon gave me a list of restaurants, sights, sounds, bars etc to check out!
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酒店回复: Brittany, it’s wonderful to hear you had a great time at Hotel Indigo Austin Downtown - University. The team is pleased you enjoyed the rooftop pool and vibrant location. We're glad Johnathon could provide personalized local recommendations to make your stay even more memorable. We hope to welcome you back soon!
3.0分
其他
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Upset that we paid for parking prior to our arrival only to be charged again. That's even after discussing with the front desk and both confirming that we had free parking.
It's a convenient location.
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酒店回复: Stephanie, thank you for taking the time to share your feedback. The experience you described regarding the parking charges is not what guests should expect, and your comments have been noted. The location’s convenience is valued, and your insights are appreciated.
5.0分
其他
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This hotel is perfect to experience the downtown Austin experience in a great location for a great price. The entire staff was outstanding from checkin to checkout. Jonathan at the front desk was extremely helpful and friendly and made me feel very welcome. Kayla at the front desk was also extremely accommodating, kind, and helpful. The bartender, Kristine, was super cool and made having drinks at the bar more enjoyable. The GM and the F&B Manager were also extremely welcoming and friendly. The room was perfectly clean, comfortable, and had an awesome view. I've stayed here twice already and will definitely stay again and I highly recommend it to anyone! Great job Hotel Indigo staff, thank you!
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酒店回复: Sami, the team at Hotel Indigo Austin Downtown - University is thrilled you enjoyed your stay and appreciated the efforts of Jonathan, Kayla, Kristine, and the management team. It's wonderful to know you found the location ideal, the room comfortable, and your overall experience so enjoyable. Thank you for recommending Hotel Indigo and for returning as a guest. The team looks forward to welcoming you back on your next visit to Austin!
3.0分
其他
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I've stayed in Austin many times, I won't stay here again though. I also know I can't be the only one who has complained about this issue, the hotel is directly located next to an outside bar and when a woman shows up with her children it may be the considerate thing to not put them directly next to the bar with it's very loud music that does not stop playing until 2am. We thought the noise machines were a nice touch when we arrived but little did we know they were given to you to try and cover up the screaming techno music that would be played until 2am when you and your family had to be up at 5. The squealing A/C system also didn't help. Maybe this is more a review for the employees, take some consideration into the people that are checking in and adjust the rooms accordingly. Just, do better.
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酒店回复: Katie, thank you for sharing your experience. Your feedback about your recent visit is valued, and consideration for all guests remains a top priority. The team consistently works to provide a comfortable environment, and guest comments are always used to see where enhancements can be made.
4.0分
其他
The air conditioner blew on our heads all night. No way to redirect or not freeze when sleeping
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酒店回复: Joy, thank you for sharing your experience. The team appreciates your feedback about the room comfort and will certainly consider ways to enhance future guest stays.
酒店位于奥斯汀中心，离第六大街很近。这里的交通比较方便。酒店的设施比较好，但价格已经很高了。
这家酒店管理得非常好，员工服务周到，总是乐于助人。前台的Jonathan特别值得一提——他为我们提供了无微不至的服务！
非常棒的住宿地点。离第六街很近。
房间超大，非常干净，工作人员也特别热情周到，以后每次来奥斯汀都会住这里。
This was our first time visiting Texas and Hotel indigo was amazing! The staff was super friendly and were very attentive when ever we needed something. We picked the location becaus it was perfect and everything we wanted to do was with in walking distance of our stay. Everything about the place was perfect. Definitely would recommend and stay again
The rooftop pool was amazing! Lots of space to sun and swim with great view! Very close to congress and 6th street! Room was clean and staff was helpful, even Johnathon gave me a list of restaurants, sights, sounds, bars etc to check out!
Upset that we paid for parking prior to our arrival only to be charged again. That's even after discussing with the front desk and both confirming that we had free parking.
It's a convenient location.
This hotel is perfect to experience the downtown Austin experience in a great location for a great price. The entire staff was outstanding from checkin to checkout. Jonathan at the front desk was extremely helpful and friendly and made me feel very welcome. Kayla at the front desk was also extremely accommodating, kind, and helpful. The bartender, Kristine, was super cool and made having drinks at the bar more enjoyable. The GM and the F&B Manager were also extremely welcoming and friendly. The room was perfectly clean, comfortable, and had an awesome view. I've stayed here twice already and will definitely stay again and I highly recommend it to anyone! Great job Hotel Indigo staff, thank you!
I've stayed in Austin many times, I won't stay here again though. I also know I can't be the only one who has complained about this issue, the hotel is directly located next to an outside bar and when a woman shows up with her children it may be the considerate thing to not put them directly next to the bar with it's very loud music that does not stop playing until 2am. We thought the noise machines were a nice touch when we arrived but little did we know they were given to you to try and cover up the screaming techno music that would be played until 2am when you and your family had to be up at 5. The squealing A/C system also didn't help. Maybe this is more a review for the employees, take some consideration into the people that are checking in and adjust the rooms accordingly. Just, do better.
The air conditioner blew on our heads all night. No way to redirect or not freeze when sleeping