酒店回复: Thank you very much for sharing such a detailed and thoughtful review of your recent stay with us during your layover in Hanoi. Your compliment regarding our service. Your kind words about the spa being the best you have experienced mean a great deal to us. We are also delighted that you enjoyed the exclusive gues à la carte option discounts and found our breakfast, including the à la carte options, to your satisfaction. Ngan Pham (Ms.)
酒店回复: Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are truly delighted to know that you had such a positive experience. We are pleased that you appreciated our high-end facilities, the black marble design, and the stunning balcony view. It is wonderful to hear that the natural light, peaceful atmosphere, and excellent soundproofing, despite overlooking Hoan Kiem Lake. We are truly appreciative of your constructive feedback on the details of cleanliness. This helps us continue improving our standards. Your recommendation and intention to stay with us again when visiting Hanoi truly mean the world to us. We sincerely look forward to welcoming you backk for another memorable experience. Ngan Pham (Ms.)
酒店回复: Thank you very much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed our prime lakeside location, French-style décor, and especially the attentive service provided by our front desk team. Your kind words about the seated check-in, luggage assistance, and departure support truly mean a great deal to us.We also appreciate your understanding regarding the limited parking on weekends and are glad our team could assist to make your arrival and departure as smooth as possible. It is wonderful to know that you enjoyed our breakfast and the complimentary à la carte service.At the same time, we sincerely thank you for your constructive feedback regarding the room’s interior window and bathroom size. Your comments are very valuable to us and will certainly be taken into consideration as we continue to improve our facilities and guest experience.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the futureNgan Pham (Ms.)
酒店回复: Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent location by Hoan Kiem Lake, the welcome fruits upon check-in, the beautiful views from our rooftop restaurant, and our delicious breakfast. Your kind words about our staff truly mean a lot to us. It was a pleasure hosting you, and we hope to welcome you back again in the future.Ngan Pham (Ms.)
岘港玩好来河内中转两天再回国，这次放弃了万豪系选了这家法式酒店，没让我失望！
环境非常的法式，房间虽然不大不到30平但是布局比较合理。
酒店的spa是我有史以来做过最好的spa，住客可以有8折优惠，早上10到下午2点有优惠只要7折。
酒店的服务非常好，不管是前台还是门童还是餐厅工作人员，有任何的旅游上问题都可以找他们咨询。
早餐味道也很不错，还有单点的菜单，唯一的瑕疵是隔音不是很好（这个差不多是越南酒店的通病了）
总之下次如果来河内还会选择这家酒店！
设施：设施高级 黑色大理石风格和小阳台非常非常好看 但是整体面积确实有些小 淋浴是站在浴缸里面用帘子隔起来
卫生：整体还是干净卫生的 细节有提升空间 但是入住感觉还是很好的
环境：房间很安静 外面是还剑湖但是隔音很好 阳台的采光和风景真的眼前一亮 心情很好
服务：非常要表扬一个帅气的戴黑色眼镜的小哥哥 早餐还在值班 英语很好非常细心的服务 第二天吃早餐也记住了房间号 热心的询问房间和服务 帮忙预约了Spa 点名表扬👍
早餐和Spa：早餐的河粉很好吃 另外推荐这家店的spa 比路边选择要好很多 服务标准 有4种风味精油可以选择 一定要提前预约～
整体服务性价比下次入住河内还会选择这家酒店 推荐！！！
酒店位置好，周边景点都可步行到达，距离水上木偶剧院非常近，火车街偏远，优衣库，教堂都在周边，参加一日游，也可以上门接送。服务热情有任何问题都可以及时解决，早餐尤为满意，种类多新鲜，还有现点的菜单现点现做牛肉河粉比外面任何一家都美味，每日特别供应的汤粉也很满意。机场过来打车GRAP六人座360,000越盾。天空吧，有鸡尾酒可以使用赠送的消费券，但要加上服务费。
酒店位置在湖边很好，更好的是前台客服的服务，由于周末酒店周边摆摊，车只能停在离酒店大约50米位置，工作人员出来帮拿行李，check in也是坐式服务并带到房间，离开时送到门口并帮联系司机，非常感谢前台接待小姐姐。酒店装潢法式风格比较漂亮，早餐也很不错，并有免费点单服务，唯一的内窗房间没有阳光，卫生间空间也略显局促。
酒店位置好，就在环剑湖旁边，房间很干净也很安静。每位员工都热情且专业，check in之后有一位男士帮我把行李送到房间里，之后他总是能记住我是101的客人，无论是借伞还是帮我注意我打的车，让人感觉宾至如归。
来河内玩的，酒店位置很不错，在还剑湖边上，入住有欢迎水果，楼顶餐厅风景可以，早餐好吃，工作人员很好。
法式风格，房间不算大，房间灯光较暗，化妆不算友好。内窗如果是在一楼是没有阳光的。酒店的SPA和屋顶bar都还不错，胜在服务和环境。早餐很棒，本尼迪蛋做的很不错。地理位置在老城区，适合Citywalk。
是法式的建筑风格，很漂亮，房间虽然是内窗，但在酒店的装饰下，感受不到内窗这个缺点。酒店的全体服务员必须给超5星好评，实打实的感受到宾客至上的服务。早餐也相当丰富，除了自助的还可以点餐，还是免费的。晚上还可以到天台吧听听音乐看看夜景。
前段时间去河内旅游，住的国王合奏SPA酒店真的太让人满意了！
酒店是那种法式老洋房，满满的南洋风情，从外面看就特别有味道。走进大堂，精致的装修一下就把我吸引住了，感觉很有格调。
我订的是无窗房，本来还担心会有点压抑，结果房间打扫得特别干净，完全没有那种潮湿异味，住起来很舒服。电视还是三星的，画质特别好，晚上躺着看剧超爽。
这里的工作人员服务态度真的没得说，不管是前台还是餐厅的，英语都很好，沟通完全没问题。餐厅还有会中文的工作人员，特别贴心。我们到得比较早，刚好有空房，工作人员就让我们提前入住了。我一开始不会用热水龙头，他们马上就安排技术人员来帮忙解决，效率超高。
酒店顶楼的天空酒吧一定要去！视野特别好，能看到城市的美景。而且消费也不高，点上一杯小酒，吹着晚风，惬意极了。早餐也很棒，每天都有特别菜单，吃得很满足。
酒店位置也特别优越，就在环剑湖边上，去老城区和三十六行街都很近，步行就能到。隔壁就是网红牛肉面店，走几步还有网红洋楼优衣库和河内大教堂，吃喝玩乐都很方便。
这次在国王合奏SPA酒店的住宿体验真的太棒了，下次去河内，我肯定还选这儿！
前台服务人员热情又漂亮 还有服务员Cathy小姐真的人美心善语言不通也不会摆臭脸一直笑脸盈盈给我翻译 入住还会送到房间 退房时送到酒店门口直到我们离开 非常有水平有水准的一家酒店 门童礼宾见面就打招呼给你开门按电梯 服务真的太棒了 比我前几天住的河内索菲特服务还更好更热情 还送天台酒吧饮品卷 日落好美 来河内都住这家吧真的比索菲特都要好 早餐任点 河粉比网红店的还好吃 鸡蛋各种做法 很绝的一家酒店