酒店回复: Thank you for taking the time to fill out a survey for the Candlewood Suites Casper Wyoming. We are so glad you enjoyed your stay here and I love the description for the room it is just like a little apartment!! We hope to see you again in the future!
5.0分
其他
Easy check in, staff is very helpful. Hotel gym has adequate equipment for a quick workout. Easy parking and access to amenities.
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酒店回复: Thank you for your review! We’re glad to hear check-in was easy and that our helpful staff, fitness center, and convenient parking made your stay enjoyable. We appreciate your feedback and look forward to welcoming you back again soon!
5.0分
商务出差
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Great location and clean!
Stopped in to Casper and had never stayed at the location but was pleasantly pleased with the cleanliness and the comfort of the room.
Conveniently located near shopping and restaurants.
I would recommend this IHG location and I will definitely stay again!
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酒店回复: Thank you for choosing to stay with us during your visit to Casper! We’re delighted to hear you enjoyed the cleanliness and comfort of your room, as well as our convenient location near shopping and restaurants. Your recommendation means so much to us, and we’re thrilled to know you plan to stay with us again. We look forward to welcoming you back soon!
4.0分
其他
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The staff was very helpful. The room was spacious and clean. I was especially interested in the free laundry facilities since we had been on the road for several days. I also used the guest business room, where I was able to check email and print some important copies. The kitchen area was a nice perk. I refroze our ice packs in the freezer. The not so good thing was the low water pressure. Full on caused the restrictor to vibrate (pound) in the bathroom sink. No dining area in the hotel, but there was a Denny’s across the parking lot.
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酒店回复: Thank you for taking the time to fill out this review. We are glad that you enjoyed your room and our amenities such as free laundry and the business center! We will report the issue with water pressure to maintenance to resolve. Thank you again for choosing to stay with the Candlewood Suites Casper, and we hope for the opportunity to serve you again in the future!
3.0分
情侣出游
Loud property. Extreme chemical smell. Placed at end of hall. Wanted close to elevator or on first floor.
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酒店回复: Thank you for your feedback. We’re truly sorry to hear that your stay did not meet expectations. We understand how important room placement and a comfortable environment are, and we apologize for the strong chemical smell (has been reported to maintenance as this is not a norm for us) and the noise you experienced. Unfortunately, the third-party reservation did not transfer your room location request to us. We always recommend double-checking any special requests with the front desk upon check-in so we can do our best to accommodate them. Your comments have been shared with our team as we continue working to improve the guest experience. We hope to have the chance to welcome you back for a better stay in the future.
3.0分
其他
Didn’t like that fact that there wasn’t housekeeping daily you had to ask for it. They didn’t have continental breakfast.
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酒店回复: Thank you for taking the time to fill out a review. Candlewood Suites is a fully extended stay hotel so per IHG Policy cleaning is every 7 days. Same with the Continental breakfast, we are a fully extended stay, so all rooms are equipped with a kitchen. We are hoping they will give us a small breakfast in the future for on the go guests. Other then that we are glad you had a good stay here with us.
4.0分
家庭亲子
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This is a very clean hotel, the room is very nice and spacious. The only thing that I thought was missing is the free breakfast and no ice machine but other than that it’s really nice.
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酒店回复: Thank you for taking the time to fill out this review. We are glad that you had a great stay! Free breakfast and an ice machine are not part of the standard Candlewood Suites offerings, but hopefully we will add those to our hotel! Thank you again, and we hope to see you again in the future.
3.0分
其他
I liked the staff; very friendly and helpful. The floor Im my room was not clean and the bathroom trash was full. Besides that, things were fine
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酒店回复: Thank you for taking the time to fill out this review. We are glad the staff was friendly and helpful with you, and apologize that your room was not cleaned to our standards. We hope for the opportunity to serve you again and show you that this is not the norm for us.
4.0分
其他
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Courteous staff, clean, convenient location. The property is a bit dated with a slow elevator.
There is no breakfast available on premise, however there is a Denny’s across the parking lot with good service and inexpensive prices.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you appreciated our courteous staff, clean facilities, and convenient location. We understand your comments regarding the elevator and the property's age, and we're always working on improvements to enhance the guest experience. While we currently don't offer breakfast on-site, we're happy to hear you found a convenient option nearby at Denny’s. We hope to welcome you back again soon!
回盐湖城落脚酒店，周边没啥景点。酒店还行，设施都有，周边超市和各种餐食较多。
可以将其视为一套设施齐全的公寓，您可以按日/周租用。套房配有全尺寸冰箱、炉灶、微波炉、玻璃器皿、银器、锅和炊具。如果需要，楼下的前台还有更多。大堂有一个“商店”，提供微波炉晚餐和馅饼。甚至还有冰淇淋和冷冻甜点。套房还设有一个宽敞的办公桌空间供您工作。您不会受到清洁服务的打扰，清洁服务每周只来一次或直到您离开后。您可以随时在前台领取新毛巾和洗澡用布。这是您的公寓！
Easy check in, staff is very helpful. Hotel gym has adequate equipment for a quick workout. Easy parking and access to amenities.
Great location and clean!
Stopped in to Casper and had never stayed at the location but was pleasantly pleased with the cleanliness and the comfort of the room.
Conveniently located near shopping and restaurants.
I would recommend this IHG location and I will definitely stay again!
The staff was very helpful. The room was spacious and clean. I was especially interested in the free laundry facilities since we had been on the road for several days. I also used the guest business room, where I was able to check email and print some important copies. The kitchen area was a nice perk. I refroze our ice packs in the freezer. The not so good thing was the low water pressure. Full on caused the restrictor to vibrate (pound) in the bathroom sink. No dining area in the hotel, but there was a Denny’s across the parking lot.
Loud property. Extreme chemical smell. Placed at end of hall. Wanted close to elevator or on first floor.
Didn’t like that fact that there wasn’t housekeeping daily you had to ask for it. They didn’t have continental breakfast.
This is a very clean hotel, the room is very nice and spacious. The only thing that I thought was missing is the free breakfast and no ice machine but other than that it’s really nice.
I liked the staff; very friendly and helpful. The floor Im my room was not clean and the bathroom trash was full. Besides that, things were fine
Courteous staff, clean, convenient location. The property is a bit dated with a slow elevator.
There is no breakfast available on premise, however there is a Denny’s across the parking lot with good service and inexpensive prices.