酒店回复: Hello Dajai', We appreciate your feedback on your recent stay. It's great to hear that our staff was able to assist you, and that you found the rooms clean and functional. We strive to provide a comfortable experience for all our guests, and we will take your comments into consideration for future improvements. Thank you for choosing to stay with us.
1.0分
其他
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翻译提供方：Google
卫生间的墙上有血手印，到处都是头发。有人拿着装满衣服的垃圾袋进来，非常吵闹。没有 Wi-Fi。
3.0分
情侣出游
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Basic motel. Room was clean. Parking is tight. Breakfast is very minimal. The only issue I had, the tv needed to be set to hdmi1 manually every time we turned on the tv.
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酒店回复: Thank you for taking the time to share your feedback and for your 6/10 rating. We’re glad to hear that you found the room clean and appreciate your comment about our property being a basic, budget-friendly motel.We understand your concerns regarding the limited parking and minimal breakfast offering, and we appreciate your feedback in these areas. Your note about the television needing to be reset to HDMI each time is especially helpful, and we have shared this with our maintenance team so it can be corrected for future guests.Thank you again for staying with us. We appreciate your comments and hope to welcome you back with an improved experience next time.
2.0分
其他
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The front desk clerk was very rude and dismissive. My room had no phone, no coffee pot, no ice bucket. The bed was made with the flat sheet on top of the blanket and I had to remake it. The ice machine is located on the 1st floor in the electrical room that says personnel only. There was no lighting and not safe. Also I almost fell coming out of the stairway to the 1st floor there's a big step down with no signage to watch your step. For this to be a Wyndham Howard Johnson the quality of the name is NOT REPRESENTED.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, as this is not the level of service or quality we strive to provide—especially under the Wyndham / Howard Johnson brand.We are very concerned to hear about your interaction with the front desk and regret that you felt the clerk was rude or dismissive. This matter is being addressed with our team, as courteous and respectful service is a top priority.We also apologize for the missing in-room amenities and the inconvenience this caused. Your comments regarding the bed setup, lack of a phone, coffee pot, and ice bucket have been shared with housekeeping and management to ensure rooms are properly prepared and inspected before check-in.Safety concerns are taken extremely seriously. We appreciate you bringing attention to the ice machine location, lighting, and the step at the stairway exit. These concerns have been forwarded to maintenance and management for immediate review, including improved lighting, signage, and corrective measures to enhance guest safety.We regret that your experience did not reflect the standards associated with our brand. Your feedback is important and will be used to make meaningful improvements. Thank you again for bringing these issues to our attention.
1.0分
朋友出游
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Outside is rundown, block walls in rooms, the elevator smelled horrible and was so loud you couldn't sleep because people going up and down all night and making noise all over property, trash was piled up waist deep next to our door, the beds were cheap hard and noisy, needless to say but we left at midnight because it was so bad. I wouldn't stay here if it was free.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear how disappointing your experience was and regret that the conditions you encountered led you to leave early. This is certainly not the impression we want any guest to have of our property.We take concerns about cleanliness, noise, odors, and overall property condition very seriously. Your comments regarding the exterior appearance, elevator condition, noise disturbances, trash buildup, and bed comfort have been shared directly with our housekeeping, maintenance, and management teams for immediate review and corrective action. Guest comfort and safety are priorities, and situations like the one you described are not acceptable.We understand how frustrating this experience must have been and appreciate you bringing these matters to our attention. While we’re sorry your stay did not meet expectations, your feedback is valuable and will be used as we work to improve our facilities and guest experience.
每当我来海边的时候，这家酒店绝对是我的首选！办公室的那位小哥人超级好！！我真心向所有人推荐这家酒店！！
好的！
不会再来了
简直糟透了，前台那家伙很粗鲁，不过也无所谓了。虽然是汽车旅馆，但很烂。煤渣砖墙让人感觉像监狱，淋浴的管道是倒着的，热水一会儿冷一会儿热。不过电视还能用，除非你想看Syfy频道，因为就只有这个频道。枕头是纸做的，床硬得像块石头。简直糟透了。
对于低预算来说，这里还不错。房间很干净，虽然看得出来有些破损，我猜是因为长期暴露在风雨中。淋浴水压很差，床垫枕头也很糟糕，建议自带。除此之外，就价格而言，这里位置很好，服务也很好。
我保持房间整洁，所以我只要求换毛巾和卫生纸……我在那里住了四天，房间里没有电话，每次我要毛巾和卫生纸时，我都必须在回到酒店后走到办公室去取这两样东西。白天前台没有提供帮助。服务员非常乐意提供帮助。
酒店员工有点粗鲁，但能够提供基本帮助。房间干净，一切正常，但这真的是最低限度。仍然是一次舒适的住宿，只是比预期的要差一些。
卫生间的墙上有血手印，到处都是头发。有人拿着装满衣服的垃圾袋进来，非常吵闹。没有 Wi-Fi。
Basic motel. Room was clean. Parking is tight. Breakfast is very minimal. The only issue I had, the tv needed to be set to hdmi1 manually every time we turned on the tv.
The front desk clerk was very rude and dismissive. My room had no phone, no coffee pot, no ice bucket. The bed was made with the flat sheet on top of the blanket and I had to remake it. The ice machine is located on the 1st floor in the electrical room that says personnel only. There was no lighting and not safe. Also I almost fell coming out of the stairway to the 1st floor there's a big step down with no signage to watch your step. For this to be a Wyndham Howard Johnson the quality of the name is NOT REPRESENTED.
Outside is rundown, block walls in rooms, the elevator smelled horrible and was so loud you couldn't sleep because people going up and down all night and making noise all over property, trash was piled up waist deep next to our door, the beds were cheap hard and noisy, needless to say but we left at midnight because it was so bad. I wouldn't stay here if it was free.