酒店回复: Good Evening, Thanks for taking some of your time to rate us. We Appreciate your honest review. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
5.0分
其他
原文
翻译提供方:Google
对我们在 Costa Blu by Wyndham 的体验感到满意,这是一家拥有令人难以置信的美景的美丽酒店。每个人的服务都很棒,总是关注需求。房间很大,很舒服,有一个露台,风景很好,装修也很好。它有几个游泳池,所以很舒服,你总是可以超级舒服地游泳。与当地动物群接触的体验是美好的。
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酒店回复: Saludos desde Belice Gracias por tu comentario sincero. Agradecemos que se las arregle para tomar un momento de su apretada agenda para dejarnos una reseña increíble en TripAvisor. Nos encanta que la hayas pasado bien con nosotros. Espero verte pronto. Gracias por elegir Costa Blu Beach Resort, Trademark Collection by Wyndham.
1.0分
其他
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Our stay at Costa Blu is one that we will never forget for a lifetime. As world travelers, this was our first time to visit Belize and our last time. Never before have we encountered being infected with Bed Bugs and are still suffering the residual effects. For our week stay, we thought that using a significant amount of OFF spray would fend off the mosquitoes from the bites that would appear each morning. Even our neighbors in next door building shared similar stories about blister bites. On the last morning, we Googled bed bug images to compare our blister bites to mosquito bites and then inspected the bed to see if there was a correlation. Sure enough, we found bugs in the sheets. Upon checkout, we alerted the young staff at reservation desk and they apologized for the inconvenience and said they could have put us in another room earlier that week. This would not have resolved much as the rooms are infested due to housekeeping spread of infestation with linens. Upon returning home, we had to wash every single item including backpacks, shoes, luggage in an effort not to infest our home. In addition, we are self-monitoring and managing the topical infections for proper healing.
3.0分
其他
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First the good. Very friendly, helpful, & accommodating staff. Clean rooms, comfortable bed, beautiful view. Very quiet and relaxing! A few things that aren’t bad, just would’ve been helpful to know. The food at Costa Blu is pricey! Same meal in town less (ex: $20 omelette + $4 USD for toast) at Aji tapas bar, $11-USD including toast) also MANY things on the menu were unavailable (even jelly for the toast at 7 am)…. In the room, no tissues or lotion was provided. SERIOUSLY! DO NOT FLUSH A SINGLE PIECE OF TOILET PAPER! Or you get to have a super awkward encounter with the nice maintenance man. The pillows are very flat, and there is a woodpecker who wakes up at 5:06 am every morning and is intent on waking you up as well. I guess more time to enjoy the day. :) they say it’s a resort, I guess I was expecting a little more… there is no spa, but they had two excellent massage therapists come to our room, which was nice. At other resorts, they have enough staff to bring you drinks & check in onyou throughout the day. If you wanted anything at costa blu, you had to go to the bar to get anything you needed. (Wayne was very helpful) They did have construction, but we were on the other side of the resort, and they seemed to keep reasonable hours. It was not intrusive at all. They are building new buildings to sell, that’s where the money is going. Everything else was slightly on the run down side. But still functioning. There are a bunch of “Wishwilly” iguanas. They are really neat to see…. But no one cleans up after them at all. You need to watch where you step. The AC mostly worked great and they have really nice fans in the rooms. The deck was really nice, sunny on the top floor, shaded on the bottom floor. We spent one day at the resort just relaxing, but with the prices of food, we ended up going into town for almost every meal, which was a neat experience. It really is 6.5 miles to town on a VERY bumpy road, Belizian speed bums :) (they do mention this, but it’s hard to really get it until you’re there. Pedal to the medal in the golf cart 35 minutes) we rented a cart for the week with a private company as Costa Blu was more expensive. That gave us the freedom to come & go as we pleased. We did not really notice any misquitos or biting bugs until the last day. Hubby got a couple of bites. There were a couple of cockroaches in the bathroom, but I think that’s pretty unavoidable in a tropical climate. I don’t think we’d stay at Costa Blu if we returned, the price was good, but it’s more convenient closer to town. I was thinking you could snorkel right from the resort, you can’t… it was very windy so we never tried the paddle board or kayak. (Which were available and looked to be in good condition) Also, you can’t just walk into the water at all. It’s not a sandy beach. There is a retaining wall, but it seems that is normal for most of the resorts. So, overall a solid 3 stars mainly for the cleanliness of the room, the few staff we had interaction
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酒店回复: Good Day, Please note that we apologize for the inconvenience and will take note of this situation so that it doesn't happen again. We would also like to take this opportunity to clarify some pointers. Please note that a Omelet + Toast at Costa Blu has a cost of 12 USD Coffee has a fee of 4 USD. Our resort is surrounded by wild life . We have a lot of bird and lizards etc., Wood peckers are included. We try to keep them away but mother nature is bigger than us. We appreciate a honest review and will take note and work on the areas that need to be improved. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
3.0分
其他
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It would have been nice to have more information about travel from island to island and mode of transportation. If we had known the resort was so far away from the city, we would have chose something closer to civilization,
5.0分
情侣出游
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This this hotel was very relaxing had everything anybody would need to enjoy a wonderful Caribbean vacation. Rooms were large enough whenever you went in them to re-relax and recoup from a wonderful day in the sun the buildings for spacious for a part in a perfectly relaxing crowd.
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酒店回复: Good Evening, Thanks for taking some of your time to rate us. We Appreciate your honest review. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
1.0分
情侣出游
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The staff is amazing. The food is good (as is everywhere on the island). The property itself is rundown and poorly maintained. It is clear that this is a result of the lack of funding and investment to the place. Avoid this property as much as possible. You will be much happier staying at an Airbnb (like we did) if other hotel chains are cost prohibitive as they tend to be on this tiny island.
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酒店回复: Good Evening, We apologies that we were not able to meet your expectations. Indeed we are currently undergoing some remodulations. We hope that you can experience the massive changes that are happening in a near future.
4.0分
情侣出游
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We enjoyed our stay at Costa Blu on Ambergris Caye. The staff was attentive, personal and professional. The view is exceptional no matter where you stand. The grounds need some attention, and yet - overall - we would stay there again.
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酒店回复: Greetings from Sunny Belize. We appreciate that you took some of your precious time to place a review. Thanks for the honest review. thanks for the feed back we will take immediate action on the area, to improve our guest satisfaction. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
4.0分
其他
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We loved the atmosphere, space and amenities offered at Costa Blu. We stayed for 6 days and spent a good amount of time both lounging at the hotel and out & about. It is vital to rent a golf cart from one of the services in town. We thought it was so fun zipping around the island, but it is definitely necessary to get anywhere independently. The hotel itself has lovely grounds and a lovely staff. Big shoutout to Jaime as he was our main bartender through our stay. We weren't looking for a super fancy room and the construction didn't really bother us. My only critique is that the bed in our room was far too soft and we slept pretty uncomfortably on the back half of our trip.
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酒店回复: Good afternoon, Thank you for taking the time out to rate us. We Appreciate your honest review and will do our best to fix the bed situation. We hope to see you soon. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
4.0分
其他
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I recently booked a 4 day vacation at Costa Blu with my daughter and girl friend. I loved the location even though it was a 35 min golf cart ride into San Pedro town. My husband Paul and I had traveled to Ambergris Caye in November of 2022 and wanted that secluded vibe. We stayed on the north side of the island and one day out on the golf cart we found Costa Blu and decided then that we would stay there the next time we visited the island. We enjoyed the golf cart ride in and out and up and down the beautiful island ,we also enjoyed all the places we discovered along the way. Costa Blu is located on the north side, beautiful views, incredible staff, the food at the restaurant was wonderful, the rooms might have been dated but they were clean and I want to say thanks to the housecleaning staff!! I loved the pool and the bar. I did notice the construction and remodeling that was going on but it did not take away from the fantastic experience the staff and the property delivered. Thanks to everyone on the Costa Blu team. We will be back
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酒店回复: Greetings from Sunny Belize. We appreciate that you took time to leave us a honest review. Hope to see you seen. Have a wonderful day. Thank you for choosing Costa Blu Beach Resort, Trademark Collection by Wyndham.
设施、工作人员、工作人员的可用性、我们在酒店管理的墨西哥岩石的短途旅行也很棒,他们为您提供不同的水上运动优惠,简而言之,这是一次美妙的体验。非常安静零噪音房间就像非常干净的小木屋,他们在整个场所都有吊床使它成为一个非常愉快的休息场所…
对我们在 Costa Blu by Wyndham 的体验感到满意,这是一家拥有令人难以置信的美景的美丽酒店。每个人的服务都很棒,总是关注需求。房间很大,很舒服,有一个露台,风景很好,装修也很好。它有几个游泳池,所以很舒服,你总是可以超级舒服地游泳。与当地动物群接触的体验是美好的。
Our stay at Costa Blu is one that we will never forget for a lifetime. As world travelers, this was our first time to visit Belize and our last time. Never before have we encountered being infected with Bed Bugs and are still suffering the residual effects. For our week stay, we thought that using a significant amount of OFF spray would fend off the mosquitoes from the bites that would appear each morning. Even our neighbors in next door building shared similar stories about blister bites. On the last morning, we Googled bed bug images to compare our blister bites to mosquito bites and then inspected the bed to see if there was a correlation. Sure enough, we found bugs in the sheets. Upon checkout, we alerted the young staff at reservation desk and they apologized for the inconvenience and said they could have put us in another room earlier that week. This would not have resolved much as the rooms are infested due to housekeeping spread of infestation with linens. Upon returning home, we had to wash every single item including backpacks, shoes, luggage in an effort not to infest our home. In addition, we are self-monitoring and managing the topical infections for proper healing.
First the good. Very friendly, helpful, & accommodating staff. Clean rooms, comfortable bed, beautiful view. Very quiet and relaxing! A few things that aren’t bad, just would’ve been helpful to know. The food at Costa Blu is pricey! Same meal in town less (ex: $20 omelette + $4 USD for toast) at Aji tapas bar, $11-USD including toast) also MANY things on the menu were unavailable (even jelly for the toast at 7 am)…. In the room, no tissues or lotion was provided. SERIOUSLY! DO NOT FLUSH A SINGLE PIECE OF TOILET PAPER! Or you get to have a super awkward encounter with the nice maintenance man. The pillows are very flat, and there is a woodpecker who wakes up at 5:06 am every morning and is intent on waking you up as well. I guess more time to enjoy the day. :) they say it’s a resort, I guess I was expecting a little more… there is no spa, but they had two excellent massage therapists come to our room, which was nice. At other resorts, they have enough staff to bring you drinks & check in onyou throughout the day. If you wanted anything at costa blu, you had to go to the bar to get anything you needed. (Wayne was very helpful) They did have construction, but we were on the other side of the resort, and they seemed to keep reasonable hours. It was not intrusive at all. They are building new buildings to sell, that’s where the money is going. Everything else was slightly on the run down side. But still functioning. There are a bunch of “Wishwilly” iguanas. They are really neat to see…. But no one cleans up after them at all. You need to watch where you step. The AC mostly worked great and they have really nice fans in the rooms. The deck was really nice, sunny on the top floor, shaded on the bottom floor. We spent one day at the resort just relaxing, but with the prices of food, we ended up going into town for almost every meal, which was a neat experience. It really is 6.5 miles to town on a VERY bumpy road, Belizian speed bums :) (they do mention this, but it’s hard to really get it until you’re there. Pedal to the medal in the golf cart 35 minutes) we rented a cart for the week with a private company as Costa Blu was more expensive. That gave us the freedom to come & go as we pleased. We did not really notice any misquitos or biting bugs until the last day. Hubby got a couple of bites. There were a couple of cockroaches in the bathroom, but I think that’s pretty unavoidable in a tropical climate. I don’t think we’d stay at Costa Blu if we returned, the price was good, but it’s more convenient closer to town. I was thinking you could snorkel right from the resort, you can’t… it was very windy so we never tried the paddle board or kayak. (Which were available and looked to be in good condition) Also, you can’t just walk into the water at all. It’s not a sandy beach. There is a retaining wall, but it seems that is normal for most of the resorts. So, overall a solid 3 stars mainly for the cleanliness of the room, the few staff we had interaction
It would have been nice to have more information about travel from island to island and mode of transportation. If we had known the resort was so far away from the city, we would have chose something closer to civilization,
This this hotel was very relaxing had everything anybody would need to enjoy a wonderful Caribbean vacation. Rooms were large enough whenever you went in them to re-relax and recoup from a wonderful day in the sun the buildings for spacious for a part in a perfectly relaxing crowd.
The staff is amazing. The food is good (as is everywhere on the island). The property itself is rundown and poorly maintained. It is clear that this is a result of the lack of funding and investment to the place. Avoid this property as much as possible. You will be much happier staying at an Airbnb (like we did) if other hotel chains are cost prohibitive as they tend to be on this tiny island.
We enjoyed our stay at Costa Blu on Ambergris Caye. The staff was attentive, personal and professional. The view is exceptional no matter where you stand. The grounds need some attention, and yet - overall - we would stay there again.
We loved the atmosphere, space and amenities offered at Costa Blu. We stayed for 6 days and spent a good amount of time both lounging at the hotel and out & about. It is vital to rent a golf cart from one of the services in town. We thought it was so fun zipping around the island, but it is definitely necessary to get anywhere independently. The hotel itself has lovely grounds and a lovely staff. Big shoutout to Jaime as he was our main bartender through our stay. We weren't looking for a super fancy room and the construction didn't really bother us. My only critique is that the bed in our room was far too soft and we slept pretty uncomfortably on the back half of our trip.
I recently booked a 4 day vacation at Costa Blu with my daughter and girl friend. I loved the location even though it was a 35 min golf cart ride into San Pedro town. My husband Paul and I had traveled to Ambergris Caye in November of 2022 and wanted that secluded vibe. We stayed on the north side of the island and one day out on the golf cart we found Costa Blu and decided then that we would stay there the next time we visited the island. We enjoyed the golf cart ride in and out and up and down the beautiful island ,we also enjoyed all the places we discovered along the way. Costa Blu is located on the north side, beautiful views, incredible staff, the food at the restaurant was wonderful, the rooms might have been dated but they were clean and I want to say thanks to the housecleaning staff!! I loved the pool and the bar. I did notice the construction and remodeling that was going on but it did not take away from the fantastic experience the staff and the property delivered. Thanks to everyone on the Costa Blu team. We will be back