酒店回复: Hello Leycha,Nos alegra saber que disfrutaste del servicio durante tu estadía. Nuestro equipo se esfuerza por brindar una experiencia placentera a todos nuestros huéspedes. Apreciamos tus comentarios y esperamos que consideres volver a visitarnos en el futuro para seguir disfrutando de lo que ofrecemos.
3.0分
商务出差
原文
翻译提供方:Google
我住宿期间没有早餐,应该包含在住宿中
3.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Hello Jabrarie,Thank you for sharing your thoughts. We value all feedback as it helps us to enhance our guest experience. We hope you enjoyed other aspects of your stay and that you'll consider visiting us again in the future. We wish you safe travels and continued exploration.
2.0分
其他
Breakfast was poor options; overripe bananas, limited biscuits and gravy and muffins. We shared our room with cockroaches. We will not be back.
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酒店回复: Hello Amber,Thank you for sharing your feedback. We strive to provide a variety of quality breakfast options, and your comments will help us evaluate our offerings moving forward. Regarding your experience with pest issues, we take cleanliness seriously and will share your concerns with the housekeeping team to ensure appropriate measures are taken. We appreciate your input and hope you might consider giving us another chance in the future.
3.0分
其他
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I’m not sure what the main part of the hotel was like. My room was in a separate building. As soon as you entered the building you were hit with a horrible smell. There was spilt cereal down the hallway. Once in the room, it seemed to be clean until you opened the drawers. Inside the drawers were dead bugs. There were also dead bugs on the bathroom floor.
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酒店回复: Hello Jamie,Thank you for sharing your experience. We aim to maintain the highest standards in all facilities, and your feedback is important to us. We will be sure to pass your comments along to the appropriate team for their review and to improve our services in the future. Your insights help us grow and ensure a more enjoyable stay for all guests. Thank you for taking the time to provide feedback.
5.0分
其他
The rooms were clean and the people there was very friendly. Really enjoyed our stay!
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酒店回复: Hello Lori,We're delighted to hear that you enjoyed your stay and found our rooms clean and our staff friendly! Your positive feedback motivates us to continue providing great service. We hope to welcome you back for another wonderful experience in the future. Thank you for sharing your thoughts!
4.0分
情侣出游
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The lawnmower guy threw a rock in her window and busted it while he was mowing. They actually had us move our truck so we wouldn’t get a rock through the window and we got a rock through the window. The owner just took over the property and are going to pay for a new window. The ice machine wasn’t working until two hours after I was there and then I forgot so I didn’t get ice and the mirrors need to be washed a little bit better otherwise it was perfectly clean.
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酒店回复: Hello Sandra,Thank you for sharing your feedback regarding your recent stay. We regret to hear about the inconvenience caused by the lawn maintenance and the ice machine issue. Your comments regarding the cleanliness of the mirrors will be addressed with our housekeeping team. We appreciate your understanding as the new management works on improving the property and aim to provide a better experience for all guests in the future.
5.0分
其他
The room was clean and the staff was very nice!! I would stay here again.
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酒店回复: Hello Tracy,Thank you for your kind words about our clean rooms and friendly staff. We're thrilled to hear that you enjoyed your stay and would consider returning. Your positive feedback motivates our team to continue providing exceptional service. We look forward to welcoming you back on your next visit.
5.0分
其他
Will be the place I stay when visiting family. Have stayed at all hotels and this one is the best out of them all.
工作人员非常友好和乐于助人!!
唯一的问题是,我选了无烟房,但房间里却有一股浓烈的烟味,熏得我直恶心。
早餐很简单,但他们解释说这是因为疫情,没有足够的食材提供丰盛的早餐,他们能这样解释很不错。
好服务
我住宿期间没有早餐,应该包含在住宿中
好的
Breakfast was poor options; overripe bananas, limited biscuits and gravy and muffins. We shared our room with cockroaches. We will not be back.
I’m not sure what the main part of the hotel was like. My room was in a separate building. As soon as you entered the building you were hit with a horrible smell. There was spilt cereal down the hallway. Once in the room, it seemed to be clean until you opened the drawers. Inside the drawers were dead bugs. There were also dead bugs on the bathroom floor.
The rooms were clean and the people there was very friendly. Really enjoyed our stay!
The lawnmower guy threw a rock in her window and busted it while he was mowing. They actually had us move our truck so we wouldn’t get a rock through the window and we got a rock through the window. The owner just took over the property and are going to pay for a new window. The ice machine wasn’t working until two hours after I was there and then I forgot so I didn’t get ice and the mirrors need to be washed a little bit better otherwise it was perfectly clean.
The room was clean and the staff was very nice!! I would stay here again.
Will be the place I stay when visiting family. Have stayed at all hotels and this one is the best out of them all.