The fact that there was no one there to check in with and phone call had to be made.

I had no hot water for the first two nights and since there was no one at the front desk to get help from. I call the hotel from my meeting to get no answer and end up with someone from I gues3 the corp office. They finally reach someone at the hotel. Who called me to tell me that the shower has luke warm water in it. NOT ACCEPTABLE!

I called back got someone. I asked to have the keys ready for the new room.

The new room smelled and had no tv remote and it was not as clean as thw first room.

I am perfectly UPSET by this. On top of a deposit of $100 that will take 5 to 7 days to be reurned.

Ridiculous

I was having surgery the next day in pville and we live kinda far so I found this place. It was not only in my budget but it was perfect. They even offer late check out bc I was concerned for my husband sleep. So I asked at check in if he could check out after 11 and get more sleep. They said 12:30/ he ended up not taking them up on the offer and stayed in the waiting room after going back to check out. We left at 5am so no one was there. Prob stay there again when I have my next surgery. Only downfall was the 100 hold on my card but I got it back quick. I just hate those security deposits at any hotel.

When we arrived, I was asked to prove not only my licensem but the license of my mom and sister as well. I was then asked to provide a $100 security deposit - whoch I have never done at ANY hotel EVER. We were given a room with a rusty outter fridge, a missing kitchen drawer, a TV with a wobbly pedastal, and were only allowed to have one more additional towel - not the requested 3 to make a total of 5. Normnally, hotels provide 4 body towels. We moved to a second room that also had an outter rusty fridge and many of the outlets did not work. I chose Extended Stay's quite often and this has been the worst experience I have had.

I knew what to expect I guess. Stairwells were not clean. Ant Trap next to the microwave. Elevator didn't work. Cannot enter the property northbound. Have to drive up to the next light and turn around.

This will be my last time staying at this establishment.

The condition of the room and facility was unacceptable. The soap in my room looked ancient, the towels were dirty, and I developed an eye infection after sleeping on the bed. The fridge was dirty on the outside, and the shower head was covered in white buildup and filth—I had to clean it myself before showering.

The side doors are always propped open, creating a serious safety concern for guests. Everything in the building feels outdated and neglected. The posted sign claims vehicles must be in good standing to remain in the lot, yet I saw multiple damaged cars, including vans with boarded-up windows.

I do not feel this is a safe environment. The overall atmosphere is less like a hotel and more like an evacuation shelter. I’m even going to Planet Fitness to shower during my stay. Thankfully, this is my last night here. I’ve learned my lesson.”

Im at a urgent care now for resolution for my eyes infection $160.00! So far cost just to see a doctor

This place is falling apart and even though the email from the hotel says there's a "grab and go" breakfast, there isn't food or coffee. In our first room, the AC sounded like an airplane taking off, so we moved. In both rooms, the lights have to be plugged in to turn on - one is behind the headboard - and not all work. The shower rod was falling off the wall and there weren't plugs in the shower or tub. You have to ask for shampoo or a hair dryer, but the desk is closed until 9:00 AM.

One positive is that the beds are very comfortable, but with all the other issues, I wonder how really clean they are - especially since there was snack trash from the previous visitors under the bed.