We stayed as a group of seven people. The whole place was basically not functional except the room that we stayed in had been redone with nice beds and pillows, and it was clean. The remainder of the property is really not ready to be stayed in at all the entire lounge and dining area is in shambles because they’re between owners. No one stayed overnight on the property. The state of the property was basically chaotic and not at all ready for any kind of guest. The woman who checked us in, was kind enough to go and pick up our takeout food as we were on motorcycles. There was no coffee, no breakfast and they were still under a water order because they had just flushed their system. Overall, we should’ve canceled And rebooked someplace else. When we called a few days prior, he told us that the dining room was not functional or the bar. And he offered to go get our takeout food. But did not tell us about the water ban. It was not worth even half of what we paid because we certainly didn’t get all the things that were included in the price.
1.0分
家庭亲子
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I need a refund. There was no key as per the check-in instructions, no one at the property, a broken window on the room we were supposed to be assigned to and no one answers the phone. We could not get into the room and had to make other arrangements.
1.0分
其他
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I was frighting to stay there because the receptionist was very, very sick and not wearing a mask her desk was right in the middle of the restaurant, there was no way to avoid getting sick. So I had to get a different hotel.
3.0分
其他
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Satisfactory
This was an overnight stay on our way to Vermont. It was satisfactory and options are limited in the area. The floor in the room were falling apart and the bed was very uncomfortable. The parking lot had at least 4” of ice and made it very difficult to get in and out of the car.
2.0分
家庭亲子
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The place has some huge problems standing in the way of itself. It was clean, but that’s all it had going for it. The website for the hotel stated the restaurant was open on Sunday and Monday nights, but it was closed. There is absolutely nothing open in all of North Creek on a Sunday or Monday night for restaurants in winter, so misrepresenting your business on your website really ******. The bed and pillows were terribly uncomfortable (literally like sleeping on a sheet of plywood with one thin blanket) and the faux wood flooring in our room was coming up at the seams when you walked across it. No cell service in the area, so when we had no hot water in our room, how could we even call? We ran the water for over five minutes and it never got hot. As we were leaving, a helpful rep ran the water in the room next to ours for a long time, and then our room had hot water. Unless you’re diehard to stay right near Gore mountain, just get a room in Lake George for cheaper and you’ll have a more comfortable stay.
1.0分
朋友出游
Very dirty. Bedsheets were not washed prior to arrival. We found hair all over the sheets and pillows. This lodge does not clean their rooms.
1.0分
商务出差
The business was not open! I want a refund!!
4.0分
家庭亲子
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The staff was friendly and accommodating. The room was clean. The flooring has been replaced recently. The wall are rather thin and we could hear everything that was being talked about in the adjoining rooms and outside. Luckily, the other guests weren’t up too late as to keep us awake.
4.0分
其他
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Fresh fruit, bagels cream cheese, cereal, milk, juice, coffee for breakfast. Nice towels. Bring an extra pillow if you like that. The rooms were plenty warm.
非常友好的工作人员，餐厅的食物味道好，房间干净。
Chaos
We stayed as a group of seven people. The whole place was basically not functional except the room that we stayed in had been redone with nice beds and pillows, and it was clean. The remainder of the property is really not ready to be stayed in at all the entire lounge and dining area is in shambles because they’re between owners. No one stayed overnight on the property. The state of the property was basically chaotic and not at all ready for any kind of guest. The woman who checked us in, was kind enough to go and pick up our takeout food as we were on motorcycles. There was no coffee, no breakfast and they were still under a water order because they had just flushed their system. Overall, we should’ve canceled And rebooked someplace else. When we called a few days prior, he told us that the dining room was not functional or the bar. And he offered to go get our takeout food. But did not tell us about the water ban. It was not worth even half of what we paid because we certainly didn’t get all the things that were included in the price.
I need a refund. There was no key as per the check-in instructions, no one at the property, a broken window on the room we were supposed to be assigned to and no one answers the phone. We could not get into the room and had to make other arrangements.
I was frighting to stay there because the receptionist was very, very sick and not wearing a mask her desk was right in the middle of the restaurant, there was no way to avoid getting sick. So I had to get a different hotel.
Satisfactory
This was an overnight stay on our way to Vermont. It was satisfactory and options are limited in the area. The floor in the room were falling apart and the bed was very uncomfortable. The parking lot had at least 4” of ice and made it very difficult to get in and out of the car.
The place has some huge problems standing in the way of itself. It was clean, but that’s all it had going for it. The website for the hotel stated the restaurant was open on Sunday and Monday nights, but it was closed. There is absolutely nothing open in all of North Creek on a Sunday or Monday night for restaurants in winter, so misrepresenting your business on your website really ******. The bed and pillows were terribly uncomfortable (literally like sleeping on a sheet of plywood with one thin blanket) and the faux wood flooring in our room was coming up at the seams when you walked across it. No cell service in the area, so when we had no hot water in our room, how could we even call? We ran the water for over five minutes and it never got hot. As we were leaving, a helpful rep ran the water in the room next to ours for a long time, and then our room had hot water. Unless you’re diehard to stay right near Gore mountain, just get a room in Lake George for cheaper and you’ll have a more comfortable stay.
Very dirty. Bedsheets were not washed prior to arrival. We found hair all over the sheets and pillows. This lodge does not clean their rooms.
The business was not open! I want a refund!!
The staff was friendly and accommodating. The room was clean. The flooring has been replaced recently. The wall are rather thin and we could hear everything that was being talked about in the adjoining rooms and outside. Luckily, the other guests weren’t up too late as to keep us awake.
Fresh fruit, bagels cream cheese, cereal, milk, juice, coffee for breakfast. Nice towels. Bring an extra pillow if you like that. The rooms were plenty warm.